“Having been let down by another supplier of cladding who allowed me to pay online then shipped in from abroad with major problems, which delayed our build project, I found Nature Wall online and contacted them. Their customer service has been second to none, they are highly responsive, transparent, and manufacture at their factory in the UK, so I had a definitive timeline of when the batch would be produced and a great tracked logistics process until it arrived only 7 days from ordering it. The quality of the product is beautiful and the packaging excellent. I highly recommend them as a trusted supplier who delivers great customer care to anyone looking to create a unique feature wall in the home.”
“Never received a tracking number and I have not received the product yet.”
Posted 1 week ago
Hello, I am very sorry to hear you have not received your sample order.
I am going to investigate this with Royal Mail and to ensure this does not happen again we have upgraded our international delivery service so all international orders will be dispatched on a tracked delivery service. I will arrange our production team to handcraft and dispatch a replacement sample for you right away. Kind Regards, Daisy.
“Was disappointed in the quality of the 4 samples we received. The lighter colours were very washed up looking and pinkish in tone. Only one of the 4 looked natural. And the smell of the samples was really strong. Based on the quality and look We had decided not to purchase . Very disappointed as reviews before had been good. Glad we only spent £10 on the samples before considering an order”
“Delivery says 5 days it took 3 weeks to come . Every time I got in touch they just kept telling me lies saying it’s coming such a day when they new it wasn’t . Order it from wood veneer hub next day delivery don’t waist your time with these”
“Absolutely delighted with our NatureWall purchase!
The quality of the wood panels is excellent and the customer service was prompt and helpful.
Can’t believe how easy it was to install, too! Highly recommend.”
“Product looks good. However I think it would look nicer if the veneer wrapped around the side as well, doesn’t look good if you see it side on, looks unfinished and slightly cheap for a product that isn’t cheap.”
“We ordered the peel and stick products in El Capitan. The colour is gorgeous, they are great quality and they were super easy to cut and fit. Very happy and would definitely use them again in future.”