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Natures Healthbox Reviews

4.2 Rating 48 Reviews

81 %

of reviewers recommend Natures Healthbox

Company Reviews

Product Reviews

4.2

Based on 48 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

+44 (0)1273 607942

Email:

info@natureshealthbox.co.uk

Location:

Unit 5Westergate Business CentreWestergate Road
Brighton
BN2 4QN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some baby products as my supply is finishing. Ordered on a Saturday night and I was happy that it says dispatched on Sunday with an order no. But I couldn't chase the delivery with Royal mail. It said it will be a 48hr delivery , never got it till today (Thursday). Left voicemail and email chat on Monday , no response. Called today again went to voicemail, left another email. Companies must should take some steps to respond for xustcustqueries, however good the company is if they have a bad after support the it's a time for bad review. On cmpancy's website it says it's 9-4pm Monday to Friday, but for me this is a lie. I should have ordered it from Amazon. Even the price was little higher than this site I can rely on their delivery time. This was a body lotion for my baby girl for her eczema and it's getting worst. If it won't come today or have t got any reply , this company will be reported to ombudsman. Not a big fan of complaints,but if they can't handle the customer queries promptly, then it's better to look for a different service . I can see another similar complaints .”

Posted 5 years ago

“Everything arrived swiftly and was happy to get free delivery on a £50 spend. Will use again for all my gluten free productS”

Posted 5 years ago

“Ordered my CBD Capsules and arrived very promptly. Only downfall was I wasn't in when the delivery was attempted so had to pick up from post office . Will use again.”

Posted 5 years ago

“Ordered all my Fish 4 Ever products and arrived very well packaged. Will definitely use again.”

Posted 5 years ago

“Quick to process my order and we got 15% OFF. one item was out of stock but they emailed to let me know and I chose an alternative. Very satisfied”

Posted 5 years ago

“Great customer service and my cbd oil arrived very quickly”

Posted 5 years ago

“The company doesn't carry out the order, does not answer the phone or does not have an email. I do not recommend ,, the worst incompetent online stors!!!!!!!!”

Posted 5 years ago

“Very concerned to read other people have had a similar experience to myself. My account shows a complete order and my money has been taken but I've received nothing. Attempts to use Live Chat and telephone have been fruitless leaving me in doubt and unsure whether I've simply been robbed.. I'm currently awaiting an email reply to discuss this issue. I don't usually have an issue withis this company but after reading other reviews I'm really not sure if Ican trust them now.”

Posted 5 years ago

“They took two weeks to send an incomplete order without any explanation nor apology. The slip in the parcel indicated that the next item on the list was 'to follow' without any further information. No one answered the phone. Finally Zoe replied to my email indicating the second item was still out of stock. Abysmal communication. Was refunded in the end. Nowhere on their website it was indicated that the product was out of stock and I received information only because I asked for it.”

Posted 5 years ago

“This company provided me with a fantastic product and great, speedy service. I thoroughly recommend Nature's Healthbox, especially if you are seeking a supplier of bitter apricot kernels (for 'cosmetic use only') if you believe the fake news from the EU! Thanks so much.”

Posted 5 years ago

“Great little business and really happy with service. Spoke with Zoe on phone who helped me with my queries. All in all a great service”

Posted 5 years ago

“Great selection of products, and my ordered contents arrived very quickly. Would recommend”

Posted 5 years ago

“I buy all my natural beauty products from Nature’s Healthbox. They have a great range of brands to choose from including gluten free food. Delivery has been slow on one occasion but I was emailed about the delay. 9/10 for a great service so far, will continue to use them.”

Posted 5 years ago

“I have used nature’s health box several times over the years . From ordering peanut butter to baby milk . Service is always spot on , delivery is fast and products packed really well . Wouldn’t use anybody Else .”

Posted 5 years ago

“Brought vitamins today excellent service very helpful I’d give more than 5 star well done natures health box will be buying more and will be recommending to all friends and family”

Posted 5 years ago

“Used this company regularly for several years and never been disappointed. Friendly, efficient service and top class products. A very convenient way to shop and I enjoy looking at the new products and getting a few bargains in the clearance sales. Thank you - would definitely recommend !!!”

Posted 5 years ago

“Item took 3 days to arrive but was packaged well . Great prices and also had a free sample included”

Posted 5 years ago

“Great service and a fantastic range of products. Will definitely be back for more goodies”

Posted 5 years ago

“Is this a real company? I ordered items but never got them, Zoe at the company said they were sent but nothing to prove that was received. No refund, no product. I guess I should be happy it wasn't a big order. Warning to anyone else who orders here that they prove to have the worst customer service possible.”

Posted 5 years ago

“Order all my gluten free products on a monthly basis. Good prices and well packed.”

Posted 6 years ago

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Natures Healthbox is rated 4.2 based on 48 reviews