Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 7,072 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 7,072 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 11th April 2024

J Lewis

Panda London 5 star review on 9th April 2024

W Newman

Panda London 5 star review on 2nd April 2024

F Sullivan

Panda London 5 star review on 25th December 2023

Panda London 5 star review on 15th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Duvet Bundle and overall I'm very happy, however I don't think I can recommend the duvet. First the good: The sheets are incredible, silky smooth and feel so luxurious that I never want to leave my bed. The pillows are perfect for me, they will depend on if you like memory foam or not, but I love mine. It's firm but not hard. Delivery was prompt and everything arrived packaged nicely. Sustainable materials. The bad: The duvet! I have had this bundle for a good 5 months now and I was waiting to review it because I was hoping this problem would resolve itself, but unfortunately it isn't. The duvet leaks it's filling constantly. To the point where every time I change my sheets I have to vacuum the bedroom, the landing, the stairs and the living room as the malting leaves a nice bread crumb trail all the way to the washing machine. I'm actually not sure how long the duvet will last as it malts so much I'm convinced it will be a hollow sheet before long. In conclusion I think this is a great product and great company, but I'd recommend just going for the sheets and pillows.”

Helpful Report

“The fabric is excellent. The reason I have given 3 stars is because of the pillow case design. it is stitched in such a way that only one side can be used. I have just simply taken them out and don't use them.”

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“Ordered the item via Costco and was promised that the order would arrive by Tuesday last week and was informed by the courier that there was a delay at panda. No information from panda. Contacted Costco and had to chase them for delivery.”

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“Good products”

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“The pillow was too hard I tried it for two weeks. Was not able to return it as the shipping costs to UK are higher than the actual price I paid for the pillow. Should have bought it via Amazon but I want to support the company.”

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“Very comfortable but definitely not a year-round duvet. We have these on 2 beds and feedback is the same, we both got very hot using them.”

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“Nice and warm. Material started bubbling after a few weeks. Not what I'd expect for the price paid. Packaging was high quality and delivery was quick”

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“Great communication, speedy delivery following order. We ordered 2 panda pillows and a fitted bedsheet. Despite the quality and feel of fabric I felt the fitted sheet was grossly overpriced therefore taken off 1 star. Also panda you lost another star for the over packaging. It may have been all recyclable but consideration has to be given to the process involved in making the excess cardboard and transporting this to a recycling centre as we have no kerbside cardboard collection.”

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“It's comfortable enough but it's meant 5 be king-sized but it's too long for the bed and it slips down constantly don't think it's worth the price”

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“I ordered two of these and they are great quality, good value and very well made. Had there been a choice of pillow height I should have chosen the higher one as both my husband and I find these pillows at 12cm high a little low for sleeping on our side. I find, having been asleep a while, I’m rolling onto my back, which wakes me up. I haven’t returned them as I have solved the problem by unzipping the (excellent) fitted stretch cover and putting in a folded towel to sit underneath the pillow to raise the height. Not a perfect solution but not bad.”

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“The product i bought was not up to the standard I expected, but the company and customer service was very good. Delivery was fast and the issue I had was delt with efficiently and to my satisfaction. If the product was improved considerably, I would absolutely purchase via this company again.”

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“Bought the mattress topper. Arrived in very nice compact packaging, no clue how I couldve gotten it back in though if I had had to return it. The topper was nice quality, the smell wasn't too intrusive and it mostly filled up to the promised 5cm. However, a major minus from me is how soft the topper is. It is very, very soft despite marketed at medium firmness. I didn't return it because it's definitely an improvement to my bed, but I was ideally looking for something supportive for my back and this mattress I just sink in, and it compresses under me (for reference, I'm very petite) right into the mattress underneath it. And particularly if I sleep on my side as I mostly do, I can feel the mattress below against my hip. It also took me a couple weeks to adjust to the mattress, and in the beginning I had more back pain than usual, and now I'd say the topper has improved ever so slightly improved my back pain but not to the extent I was looking for. This makes your bed very comfortable, but it isn't supportive enough at all to be orthopedic.”

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“The pillow is super comfortable and supportive. However, the pillow case and also the inner lining of the pillow have fallen apart.”

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“Ordrred the pillow as a gift for my husband.he says it didn't do much. At the same time its just comfortable. So I'm pretty neutral on the review front. Probably expected too much reading all the reviews. Not sure if its worth the money.”

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“I purchased both the bamboo duvet and the bamboo bedding. I will say I am very impressed with the duvet and think it is well worth the money. However I believe the bedding is a little too expensive for what you get.”

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“It stunk for the first week! Ok after this, don’t think it was worth the price paid though.”

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“Way too expensive product for the quality you receive.”

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“The topper is very comfortable we bought a king size one but it is not quite the exact width of the bed hence down both side there is a lip which is rather annoying”

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“Good. The pillow is slightly to large and bulky”

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“The pillows were delivered very quickly but unfortunately they were not for us, both myself and my husband struggled to sleep with them and found they exacerbated existing neck conditions, we persevered for a couple of weeks but had to send them back, refunded in full.”

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Panda London is rated 4.9 based on 7,072 reviews