My Bespoke Room Reviews

4.9 Rating 395 Reviews
99 %
of reviewers recommend My Bespoke Room
4.9
Based on 395 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read My Bespoke Room Reviews

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 21st March 2024
Claudia F
My Bespoke Room 5 star review on 21st March 2024
Claudia F
My Bespoke Room 5 star review on 24th December 2023
Cheryl D
My Bespoke Room 5 star review on 26th October 2022
Dijay S
My Bespoke Room 5 star review on 25th August 2022
Anonymous
My Bespoke Room 5 star review on 3rd February 2022
Eralp I
My Bespoke Room 5 star review on 2nd December 2020
Sonya W
14
Anonymous
Anonymous  // 01/01/2019
Such a great helping hand to sort dilemmas of colour and layout! Karine was there for extra guidance and support too, calm approach always. Thank you.
Helpful Report
Posted 2 years ago
Hi Gwen, Thank you for your review! We are so happy to hear you had a fabulous experience working with Karine with your colour schemes and layouts! We know she has really enjoyed working with you on this project and is thrilled with your lovely review. Have a wonderful day, Lizzie & The MBR Team
Posted 2 years ago
We have very much enjoyed working with our designer Aiste on two rooms. It’s been fantastic to have all her recommendations and suggestions for things we would never have thought of and suggestions for products we would never have found. Thank you Aiste for all you have done - we are excited now to put it all together.
Helpful Report
Posted 2 years ago
Hi Fiona, Thank you so much for your review! We are delighted to hear you have had such a great experience working with Aiste on your two rooms, and that she sourced some fabulous items for your design! Please do send us over some images of the rooms when they are complete, we would love to see the end result! Have a wonderful day, Lizzie & The MBR Team
Posted 2 years ago
I can't thank our designer Emily for her patience, help and inspiration in turning my (very rough) ideas for our living room re-design into reality. I would not hesitate to use the service again for a similar project
Helpful Report
Posted 2 years ago
Hi Lesley, Thank you so much for your review! We are so happy to hear you had such a great experience working with Emily and she helped turn your design ideas into reality! We would love to have you back for more designs in the future. Have a wonderful day! Lizzie & The MBR Team
Posted 2 years ago
Loved working with Sarah & the mybespokeroom team. Such a great service! I’ll definitely be using them again when we moved house this summer & have already recommended the service to friends
Helpful Report
Posted 2 years ago
Hi Alison, Thank you so much for your review! We are so delighted to hear you had such a great experience working with Sarah, we know she has really enjoyed working on this project with you! Please do send us some images of the room when it is complete, we would love to see the transformation! Have a wonderful day! Lizzie & The MBR Team
Posted 2 years ago
The project made by "My Bespoke Room" for our kitchen, living & dining room was fantastic. Our designer quickly grasped our ideas and suggested everything accordingly. At times, it seems that she could read our minds as she provided ideas that we would never be able to imagine without spending a huge amount of time researching. We highly recommend their services.
Helpful Report
Posted 2 years ago
Hi Thiago, Thank you so much for your review! We are thrilled to hear you had such a great experience and that your designer helped you get to a design you love! Please do send us some images of the space when it's finished, we would love to see the end result! Have a wonderful day! Lizzie & The MBR Team
Posted 2 years ago
I worked with Claire at My Bespoke Room and she could not have been anymore helpful. The process was easy to follow and the online system easy to use. The design was innovative , made the best use of the space and our discussions helped to frame the colour schemes and the furniture requirements. The interaction with Claire, sharing ideas was particulalrly useful. The personal shopper service was great and was able to source all the things that were specified in the design to make it come to life. I would highly reccomend the team and wouldnt hesitate to use the service again
Helpful Report
Posted 2 years ago
Hi Ian, Thank you so much for your review! We are thrilled to hear you had such a great experience with Claire and the personal shopping team and that you found the process helpful for your project. The designs look incredible! We would love to have you back for more designs in the future! Have a wonderful day! Lizzie & The MBR Team
Posted 2 years ago
My experience with My Bespoke Room was excellent. After spending 10 months pouring over my rooms and scouring all of London furniture stores and making no progress, Nardus my designer sorted everything out. My experience start to finish was amazing. I was well paired with my designer, they got my taste, took on board my feedback and the whole process felt very collaborative and easy. I would definitely use this team again for my home the next time I need a design!
Helpful Report
Posted 2 years ago
Hi Tamina, Thank you so much for your review! We're so thrilled to hear that you had such a fabulous design experience. It's so lovely to hear that Nardus was able to create the perfect design for you! Please do send us some images of the room when it is complete, we would love to see the end result! Have a wonderful day, Lizzie & The MBR Team
Posted 2 years ago
When we moved house last year My Bespoke Room helped us design a selection of rooms. Our Designer Claire was amazing from start to finish, she listened to all of our ideas and helped us to bring them to life suggesting other ways to make the best use of the space and layouts. We would definitely use their service again.
Helpful Report
Posted 2 years ago
Hi Simon, Thank you for your review! It's great to hear you had such a wonderful experience working with Claire for your multiple rooms. We know she loved working on this project with you, and we would love to see some images of the rooms when they are complete! Have a wonderful day. Lizzie & The MBR Team
Posted 2 years ago
I thought the whole process was excellent and very well thought out. I enjoyed working with my designer Milena and she did an excellent job on my brief, which was to update and improve upon the existing look and layout of adjoined rooms. I’ve been testing out a lot of the changes she suggested with things I already have and it’s made a massive improvement already .
Helpful Report
Posted 2 years ago
Hi Kimberly, Thank you so much for your review! We are so delighted to hear you had such a fabulous design journey with the lovely Milena. It's great to hear you can see the improvements already, please do send us through some images when the room is complete, we would love to see it! Have a wonderful day, Lizzie & The MBR Team
Posted 2 years ago
I am extremely happy with the service I received from the team Liv my designer and Remy personal shopper have been great. It’s been great value . Liv really is a pleasure to work with she took the time to really understand what I was trying to achieve and produced a design within my budget 10/10 . I would use them again and highly recommend.
My Bespoke Room 5 star review on 3rd February 2022
Helpful Report
Posted 2 years ago
Hi Eralp, Thank you so much for your review and for sharing your fabulous design with us! We are thrilled that you had such a great experience working with Liv and Remy. It's wonderful to hear that Liv really understood what you were looking to achieve and helped create the perfect space for you. We would love to see some images of the room when it is complete! Have a great day, Lizzie & The MBR Team
Posted 2 years ago
The sensational Olivia has done it again! My once dreary kitchen has been brought back to life without the need for a costly brand new refit. Her clever and inspiring design has made me fall in love with this room when all I could see a few weeks ago was a costly divorce! Great for the environment as we haven't ripped out a single thing - well, apart from a crappy splash-back but sure Greta Thunberg can forgive us that Olivia's awesome design has also made my living room a stylish and very comfortable place to be and is the final piece of the sensational jigsaw that is my combination of Bespoke rooms. I cannot thank you enough x
Helpful Report
Posted 2 years ago
Hi Ross, Thank you so much for your review! We are so happy to hear you've had another amazing experience with Liv, we know she has absolutely loved working on these projects with you. Please do send us some images of the finished rooms, we would love to see them! Have a wonderful day! Lizzie & The MBR Team
Posted 2 years ago
absolutely lovely experience and super happy with the final product!! Highly recommend
Helpful Report
Posted 2 years ago
Hi Candace, Thank you for your review! We're so thrilled you had such a lovely design experience and are really happy with your final design! Please do send us some images when the room is complete, we would love to see it! Have a wonderful day, Lizzie & The MBR Team
Posted 2 years ago
Liv and Remy have been amazing at creating our bedroom, I absolutely love the design and they have always been super helpful and quick to respond to my many questions and even patiemt when I was changing my mind! I highly recommend mybespoke room to anyone who is struggling tomput their design together due to time constraints or just struggling to find the right sizes etc. I can’t upload a photo as still waiting for deliveries but will definitely donthis when finished!
Helpful Report
Posted 2 years ago
Hi Lina, Thank you so much for your lovely review! We are so happy to hear you had such a fabulous experience with Liv and Remy, they have really enjoyed working with you throughout your design journey. We can't wait to see some pictures when your bedroom is complete! Have a wonderful day, Lizzie & The MBR Team
Posted 2 years ago
I've had such a great experience with Liv and Remy. They have taken on board what I wanted, steered me into making things cohesive and are really helping me make my new house feel like a home. Liv's design was great and the shopping service makes life so easy. Our living room is really coming together. I'm excited to see how it looks when it's all done and am already thinking about the next project! I don't have photos yet, but will definitely send when available.
Helpful Report
Posted 2 years ago
Hi Elizabeth, Thank you so much for your review! We are thrilled you had such a great experience working with Liv and Remy, we know that they have loved helping you make your house feel like a home. Please do share some images when the room is complete, we can't wait to see the end result! Have a wonderful day, Lizzie & The MBR Team
Posted 2 years ago
I've had a great experience with My Bespoke Room! My living room needed a very overdue refresh and designer Olivia did an incredible job with the redesign of the space. She really listened to my needs and got to know what I like. I'm so thrilled with the results!
Helpful Report
Posted 2 years ago
Hi there, Thank you so much for your review - We are so happy to hear you had a great experience working with Olivia and that you are thrilled with the results. We know that Olivia has loved working on this project with you. We would love to see some images once the living room is complete! Have a great day, Lizzie & The MBR Team
Posted 2 years ago
We were assigned Lucy to work on our living/play room which I was really struggling to get my head around. She was absolutely wonderful - kind, patient, really took the time to understand the brief and our likes and dislikes. Lucy’s design is both stylish and functional while incorporating some lovely touches for us all. Would definitely recommend and looking forward to working with Lucy and MBR again on some other rooms!
Helpful Report
Posted 2 years ago
Hi Amanda, Thank you so much for your review! We are delighted that you had such a great experience with the lovely Lucy and that she was able to capture your needs and create a stylish, functional space! We can't wait to have you back for more room designs! Have a great day, Lizzie & The MBR Team
Posted 2 years ago
Rosie was brilliant in helping me design my hall. I had a few half fledged ideas to begin with but she really brought them all to life in a bold, creative way that I know is going to transform the space. She was really patient and helpful when I asked loads of questions too, definitely very easy to work with! Really impressed with the final design and excited to finally get the place decorated now!
Helpful Report
Posted 2 years ago
Hi Elliot, Thank you so much for your review, we're thrilled that you had another great experience and that Rosie helped to transform your hallway! Please do send us some images when the room is complete, we would love to see the end result! Have a great day, Lizzie & The MBR Team
Posted 2 years ago
I would recommend MBR to those who want a nice design for their home. Jelena was my designer and she gave me a wonderful design experience with patience and attention to detail. She fully understood my style and generously redesigned a lot of details as I often changed my mind! The items they sourced are also very helpful.
Helpful Report
Posted 2 years ago
Hi Victor, Thank you so much for your review! We are thrilled to hear you had such a great experience with Jelena, we know she has loved working on these projects with you. Please do send us some images of the rooms when they are completed, we love to see the end result, and we know Jelena would too! Have a great day, Lizzie & The MBR Team
Posted 2 years ago
I cannot speak highly enough of the service received from My Bespoke Room. Milena, our interior designer, was an absolute star with the most amazing creative visions, professionalism, practical knowledge and also such a lovely and warm person. The consultations felt so personalised and in depth; a real effort was made to understand your briefs (both aesthetically but also keeping realistic in terms of setting a budget and making sure designs worked practically for family life). Even after the designs were presented, so many alternatives were also laid out as other options, just so you could see the comparison e.g. different colours or pricepoints. When I fed back to Milena that some of the furniture selected was a little modern for my taste, she immediately went back to the drawing board, tweaking every element until I was 100% happy, far beyond my expectations. I must have asked her several questions per day but no matter what I asked, she would always get back to me so efficiently and helpfully. It was like having an interior designer at your fingertips throughout the process. When I signed up to My Bespoke Room, I didn't take much notice of the personal shopping service but it turned out to be just what I needed as well. All the furniture and other orders were collated in one place, managed by the most fantastic and efficient personal shopper Helen (assisted by Remy for some days) and completely took the pressure off me - everything was pricematched to the lowest available price online, exclusive discounts were added, all confirmation emails and arrangements were taken care of and delivery dates were sorted. I requested one exchange and it was sorted like clockwork with a replacement arriving the very next day. Overall, the opportunity to design one room at a time was fantastic and made a service like this so much more accessible for us. I would recommend My Bespoke Room wholeheartedly - it has been such an enjoyable and worthwhile process and I would not hesitate to use them again in the future!
Helpful Report
Posted 2 years ago
Hi there, Thank you so much for leaving such a wonderful review! We really value feedback from our clients and we are absolutely thrilled that you had such an amazing experience with Milena. We know that Milena, Helen and Remy have all loved working with you throughout the design process, and your kind words have been passed on to them. Please do show us some images of the rooms when they are complete, we would love to see the end result! Have a fabulous day! Lizzie & The MBR Team
Posted 2 years ago
Fantastic service for a great price. Disrupting the interior design industry and making it accessible to the everyday person.
Helpful Report
Posted 2 years ago
Hi there, Thank you so much for your kind review, it's great to hear you had a fabulous experience! Please do send us some images when the room is complete, we love to see the end result! Have a wonderful day, Lizzie & The MBR Team
Posted 2 years ago
My Bespoke Room is rated 4.9 based on 395 reviews