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My Bespoke Room Reviews

4.9 Rating 393 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

4.9

Based on 393 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 21st March 2024

My Bespoke Room 5 star review on 21st March 2024

My Bespoke Room 5 star review on 24th December 2023

My Bespoke Room 5 star review on 26th October 2022

My Bespoke Room 5 star review on 25th August 2022

My Bespoke Room 5 star review on 3rd February 2022

My Bespoke Room 5 star review on 2nd December 2020

14

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It can feel a bit intimidating to work with an online designer but the whole process was excellent. Sara listened to my needs very carefully, worked within my budget and provided some really good suggestions to pull the room together. I am delighted with the end result!”

Posted 3 months ago

“From our initial zoom meeting I knew that Liv was going to design me the dream apartment - my brief was ‘Carrie Bradshaw New York Loft’ and I also said I wanted colour as I knew if left to my own devices I would default to safe neutral colours!!! Liv has been an absolute dream to work with and I couldn’t be happier with the designs that she designed for me - I can’t wait to see them all come to life. I can’t recommend My Bespoke Room highly enough - such an easy company to work with and Liv is just a super star ⭐️”

My Bespoke Room 5 star review on 24th December 2023

Posted 3 months ago

“I'm very pleased I signed up with My Bespoke Room to help with the design of my kitchen diner. I was initially apprehensive as it was my first time using an interior designer. I bought my first house this summer and felt overwhelmed with the prospect of decorating the house. The whole process was smooth and efficient, from my initial consultation call until the final reveal of my unique room design. My designer Lois was a pleasure to work with and listened very well to my preferences and was able to deliver a design I was very happy with. It took a lot of headache and stress out of the process and made it much more enjoyable. I now look forward to designing my next room.”

Posted 4 months ago

“I am so thrilled to have worked with Ria on designing my living room. She exceeded my expectations and really nailed it! She really listened to what I was looking for and made my Pinterest board come to life. I will 100% be reaching out to Ria for our next project and would recommend her to anyone looking for a great designer!”

Posted 5 months ago

Thank you so much for that amazing review, Lauren! We're so glad to hear that you enjoyed working with Ria - it's always a pleasure to exceed expectations and help bring our customers' ideas to life. We really appreciate your kind words and recommendation, and we can't wait to work with you again on your next project! All the best, Paula & The MBR Team

Posted 5 months ago

“I contacted My Bespoke Room as I needed help with the interior design of the narrow, long entrance hallway of our Victorian terrace. Olivia (Liv) has been fantastic to work with. She really understood the style I was after, and made some audacious and truly compelling propositions. I bought 80% of the furniture and accessories she recommended in her final design (almost everything except for the wall art). I was so happy with her work that I contacted her again to work on the design of our children’s bedroom! Jess from the Shopping team has been very helpful, and responsive. She provided detailed info on certain items (such as material, return policy or dimensions). She was great in following up with my orders (some had longer lead times than others) and keeping me updated. I strongly recommend My Bespoke Room services. Their website and chat functionality are user-friendly, the team is friendly and professional and I like the transparent offering and pricing per room.”

Posted 6 months ago

Thanks for such a lovely review, Siri! We're delighted you've enjoyed working with Liv and Jess on your projects, and that you're so happy with the service. We can't wait to see the results so please do share some photos of your rooms when they're ready! Thanks again for choosing My Bespoke Room and we hope to work with you again in the future! All the best, Paula & The MBR Team

Posted 6 months ago

“'I've loved working with you Liv! Thank you for helping me love my house, I really appreciate it."”

Posted 6 months ago

“Such a useful service. Especially if you are indecisive like me! They know all the awesome home decor suppliers as well !”

Posted 6 months ago

Thank you for your kind words, Kate! We are so glad to hear that you found My Bespoke Room to be useful and that we were able to bring your ideas to life with our amazing suppliers. We'd love to see your space when it's finished, too! All the best, Paula & The MBR Team

Posted 6 months ago

“I am really impressed with the service provided by Liv and Jessica-Anne. Liv was amazing to work with, she understood our style and what I wanted from the room. She created a beautiful, calm, stylish room that we will be happy with for years to come. Her room design, styling and product knowledge was impressive and I felt confident I was in the best hands. Jessica-Anne was excellent at answering any questions efficiently, was always on hand to help and kept me updated with all the shopping info. I really enjoyed this process and would love to use this design service, and particularly Liv again.”

Posted 6 months ago

Thank you so much for the fabulous review, Chloe! We are so pleased that Liv and Jess were able to provide such a high level of service and that you loved the results. It truly means the world to us and we would love to see pics of your space when it's ready! Thank you for your kind words and we look forward to working with you again soon. All the best, Paula & The MBR Team

Posted 6 months ago

“Shopping Service ab MBR - by Jess-Alice I wanted to add another review for My Bespoke Room as I found their service fun, professional and very helpful. I ended up with a lovely set of designs and a nice-looking (for me) flat. However, this time I'd particularly like to highlight Jess-Alice's service. She provides you with shopping/delivery/returns help and service once you know what you want to get. Jess has been invaluable at getting deliveries at the right time, working out where things are, having some items collected for return and generally being very nice about it all. If you go with My Bespoke Room, I suggest you ask for Jess-Alice as your shopping support assistant (and Olivia as your designer!) It's been a great pleasure working with MBR and in particular my designer (Liv) and having Jess-Alice as my shopping support has been wonderful.”

Posted 7 months ago

Thanks so much for another fabulous review, Julian! We're delighted to hear that Jess-Alice was able to provide exceptional assistance with your furniture orders and that you have enjoyed the service so much – we'll be sure to pass this lovely feedback on to her. Thank you again for choosing My Bespoke Room and we hope to work with you again in the future! All the best, Paula & The MBR Team

Posted 7 months ago

“Good service!”

Posted 8 months ago

“My problem is that I like nice rooms and appreciate great design, but have absolutely no artistic vision whatsoever. MBR really helped bridge that gap for me. Our designer was friendly and helpful and helped us design our bathroom to exactly what we wanted and kept our budget in mind the whole time. We're already considering using the service again for another room.”

Posted 8 months ago

Thank you so much for your 5 star review, Max! We are so pleased that Milena was able to help you bridge that gap and create a beautiful bathroom design for you. We'd also love to see pictures of it when it's finished so please do send them over. Thank you for trusting My Bespoke Room with your project and we can't wait to work with you again! All the best, Paula & The MBR Team

Posted 8 months ago

“The team was amazing! They really helped me re-arrange my office and add all the accents I never would have thought of. I've already ordered a few bits and the change is palpable. Will definitely be back in the future”

Posted 8 months ago

Hi Andrea, A huge thank you for your review! It makes us so happy to know that we were able to help you create a workspace that you love. If you have any pictures of your finished office, we would love to see them! We had a great time working with you and can't wait for the chance to do it again in the future. All the best, Paula & The MBR Team

Posted 8 months ago

“Liv was our interior designer, couldn't have asked for a better designer to help to make our ideas come to life. She has understood the type of style we liked and executed in capturing our ideas as well as adding her touch. Throught the whole process, she listened carefully to make sure that everything we needed was included and made sure we was happy with the direction the hallway was going in. I am definitely happy that I have used bespokeroom to do my hallway and being able to use Liv's amazing interior design skills. I will 100% use Olivia for the next room in the house as soon as the hallway is completed. Thank you Liv for making this process 100x easier can't wait to fo another room with you.”

Posted 9 months ago

Thanks so much for your lovely review, Mushada! We're delighted that you chose My Bespoke Room for your hallway project and had the opportunity to work with the super lovely and talented Liv – we'll be sure to pass your feedback to her. Thank you again for choosing My Bespoke Room and we can't wait to work with you again. PS: we'd love to see pics of your hallway when it's finished! All the best, Paula & The MBR Team

Posted 9 months ago

“Our designer Nicole was amazing and really brought our ideas to life. She took the time to understand us, what we'd like to get out of the room, and our concerns before putting together a great and achievable plan. She also took the time to answer our millions of questions and went out of her way to find solutions. We will definitely be using my bespoke room again. The whole experience with my bespoke room was seamless and stress free, the dashboard is very intuitive and easy to use, and everyone is very happy to answer questions.”

Posted 9 months ago

Thanks for the awesome feedback, Maria! We're thrilled you had such a great experience with Nicole and our platform, and we'll be sure to pass your lovely feedback to her. We're also looking forward to seeing pics of your project when it's finished! Thank you for choosing My Bespoke Room and we hope to work with you again in the future. All the best, Paula & The MBR Team

Posted 9 months ago

“We were paired with a talented and friendly interior designer. He understood the brief perfectly and came back with excellent design suggestions, along with a shopping list that was spot on. We originally used MyBespokeRoom for just one room but ended up using them for the rest of the house.”

Posted 10 months ago

Thank you for the amazing review! We're thrilled our designer understood your vision and provided spot-on suggestions. We also love that you chose us for your entire house – we really appreciate your trust and support. Cheers! Paula & The MBR Team

Posted 10 months ago

“I have loved my experience with My Bespoke Room. I would say I am fairly good at interior design myself but needed a bit of extra help with some of my spaces. The collaboration really helped the design process and meant a lot of deliberation time wasn't wasted. The product selection was fantastic and again made my life so much simpler. This is a service I have chosen to use a couple of times now, really recommend!”

Posted 10 months ago

Hi Georgina, Thank you so much for your lovely review! We're delighted you've enjoyed your experience with us and that we've been able to help you with your projects more than once. Thank you for using My Bespoke Room and please do send us pics of your space once it's finished – we can't wait to see it! Paula + The MBR Team

Posted 10 months ago

“This was my first time using a design service. Liv helped in the design of several rooms for my renovation project. From understanding my design tastes, providing excellent design direction options and guidance – all done with a wonderful, warm and positive customer experience. Highly recommended. My sincere thanks Liv!”

Posted 10 months ago

Hi Robert, Thank you for taking the time to leave such a lovely review! We're thrilled Liv was able to help you renovate your space and that you had such a positive experience with the service. We can't wait to see some pics, so please send them through when your project's finished! Paula + The MBR Team

Posted 10 months ago

“It was of great help to work with My Bespoke Room, I would surely recommend it (whether you have only one room or a large place that you want to decorate). Also a pleasure to work with Aiste, my designer, who was friendly and very receptive to my ideas. The rice was very good as well for such a big project - 3 bedrooms flat, a lot of space to dcorate.. At the end I've got a few very nice designs for my new flat and I am so looking forward to see it done!”

Posted 10 months ago

Hi Corina, Thanks so much for your lovely review. We're delighted you've enjoyed the service and working with Aiste! We'll be sure to share your feedback with her, and we'd love to see some photos of your flat once it's ready! Paula + The MBR Team

Posted 10 months ago

“I am so pleased to have been paired with Sibylle as my designer. I have no idea about design and often feel as if my questions are a bit silly, but Sybille was very reassuring and explained all of our available options thoroughly. The colours and textures used are exactly what I wanted without me being able to describe them myself, Sybille was able to decipher my vision and execute it - can't wait to get it all finished now!”

Posted 11 months ago

Hi Lorna, Thank you so much for your lovely words! We're thrilled you enjoyed the service and Sybille will be very pleased with your feedback. We can't wait to see the results, so do pop us through some pictures of your space when it's ready! Paula + The MBR Team

Posted 10 months ago

“Natalie was fantastic. She really took the time to understand what we wanted, was really responsive and gave us lots of options which helped us to get the right design for us. She was very patient when we changed our minds. Thank you!”

Posted 11 months ago

Thank you for your lovely review! We'll be sure to share this with Natalie, who will be delighted with your feedback. Thank you for choosing My Bespoke Room to make your space come to life! Paula + The MBR Team

Posted 10 months ago

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My Bespoke Room is rated 4.9 based on 393 reviews