“Pleased with the insurance cheapest I could get with my points and even reduced it by £40 on the phone,great customer service exspecially from Assid? I believe his name is in customer service”
“Pleased with my cover, sales representative I spoke to was very nice and helpful.
But, I still have not received my policy paperwork through the post yet”
Hello Okan Thank you for your feedback. I have asked one of our team to contact you and to reissue your documents today. Regards Samantha My Motor Quote.
“A huge difference between the quote through confused. com and the greedy guy from my motor quote. My details were correct, but the second I gave an acceptable error, the greedy guy wanted to charge me an extra £500. He was very rude and I felt he was extremely happy he got me wrong without letting me afterwards to clarify just for the speed to add that huge pointless extra charge. Abysmal service.”
Hello Claudiu. Thank you for your feed back it is important to us. We do have a validation process that our agents are required to complete with our customers. This is to ensure our customers receive the best policy at the best price. The premium can sometimes change between the quote and purchase stage, but this usually only happens when risk or personal details are found to be different and our agents are trained to fully explain any differences to the customer before they purchase. I apologise if you feel the agent was rude and have referred your comments to our complaints manager who will investigate your concerns and contact you with their findings. Regards Samantha My Motor Quote.
