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My Heartbeat Bear Reviews

4.7 Rating 91 Reviews

93 %

of reviewers recommend My Heartbeat Bear

Company Reviews

Product Reviews

4.7

Based on 91 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About My Heartbeat Bear:

My Heartbeat Bear is the home of the original Heartbeat Bear, launched by our parent company back in 2011 we've supplied thousands of Heartbeat Bears to happy parents-to-be over the years. My Heartbeat Bear manufacture our own exclusive bears as well as stocking bears from The Bear Factory based in the USA.

Heartbeat Bears are a unique memento of a precious moment allowing you to enjoy the sound of your baby's heartbeat both before and after their arrival. Don't miss a beat, start shopping with My Heartbeat Bear today.

Visit Website

Phone:

(01492) 544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Mochdre Business Park, Blackmarsh Road
Colwyn Bay
LL28 5HA

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My Heartbeat Bear 5 star review on 20th July 2021

My Heartbeat Bear 5 star review on 27th May 2020

My Heartbeat Bear 5 star review on 27th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with the purchase, came really quick easy to set up,well pleased thankyou.”

Posted 2 weeks ago

Thank you very much for your five star review. We are delighted that you are so happy with your purchase and that our customer service was first class too.

Posted 2 weeks ago

“Absolutely love the panda I purchased. I love listening to my daughter’s heartbeat who unfortunately passed away. Bring great comfort”

Posted 3 weeks ago

We are truly sorry to hear of your loss and do hope that being able to listen to the sound of your late daughter's heartbeat will bring you some comfort and consolation. All the team at My Heartbeat Bear and Be My Bear send our sincerest condolences to you and your family at this sad, sad time. It is especially generous of you to take the time to leave us a review during this time of bereavement - thank you.

Posted 2 weeks ago

“Amazing! Delivery was quick and the bear and t-shirt is good quality and I can't believe how good it is that you can record your babies heartbeat and put it in the bear for life such a special valuable thing to keep for life”

Posted 1 month ago

I am so pleased that you are so delighted with your baby heartbeat bear and T-shirt. It is such a lovely keepsake and you can play your baby's heartbeat over and over again while you wait for the arrival of your little bundle and then play it to your baby all over again once he or she has arrived in the world. How cool is that - enjoy every moment of this precious time. Thank you for your five star review.

Posted 4 weeks ago

“Highly recommended. Arrived quickly, well packed and beautiful, was beyond my expectations. So soft and really easy to do recording.”

Posted 1 month ago

Hi Elizabeth. Thank you so much for taking the time to give us such a wonderful five star review and for your recommendation. We take great pride in preparing and gift wrapping the bears and animal heartbeats we send out to expectant parents and grandparents. It's lovely to get feedback from our customers about the packaging as well as the product, so thank you for this review - it shows we are getting it right.

Posted 4 weeks ago

“Absolutely lovely product! Have used to treasure out little thumpers heart beat. The light up feature just makes me smile when ever I press the rabbit bear heart. I’d highly recommend this for a keep sake. The price and quality are amazing!”

Posted 2 months ago

Thank you for your five star review of our rabbit heartbeat - love the idea that you have a baby with a thumping Thumper heartbeat !

Posted 4 weeks ago

“Having purchased several bears in the past for my daughters for their pregnancies the bears used to have a cover/bag with them so I was a little disappointed for the new one not to have one, have suppliers changed ?”

Posted 2 months ago

Hi Craig I am sorry that you were disappointed with the gift presentation of the heartbeat bear you received and thank you for your feedback. All heartbeats are now tissue wrapped in our warehouse before dispatch. The product details clearly state that the heartbeat range comprises a ready stuffed bear with open pocket and 20 second voice recorder plus instructions. There is no reference to a bag. We found our customers preferred to have their heartbeats gift wrapped in tissue rather than bagged but once again I'm sorry you were disappointed but do hope the heartbeat ted has given you as much pleasure as those you bought previously.

Posted 4 weeks ago

“I haven’t received the bear yet😟”

Posted 3 months ago

We appreciate you taking the time to share your feedback about your recent order with My Heartbeat Bear. We genuinely value your input, and we're sorry to hear about the inconvenience you've experienced. Upon investigating your order, we noticed that it was placed during our Christmas closure period. We made every effort to communicate this to our customers by prominently displaying a notice in a red bar across the top of our website. We understand that the holiday season is a busy time, and we apologise if this caused any confusion. Our team returned to work on January 2nd and promptly dispatched all orders, including yours. According to the tracking information, your package has reached a local sorting office as of yesterday. Please note that international orders may experience longer delivery times, but we are confident it will be with you soon. We recommend checking the dispatch email we sent you, as it contains the tracking information for your order. This will help you stay updated on its progress. If you have any further questions or concerns, our friendly customer support team is always here to assist you at any time. We value your business and hope that once your order arrives, you'll consider updating your review. Your satisfaction is our top priority, and we're committed to ensuring a positive experience for all our customers. Thank you for choosing My Heartbeat Bear, and we appreciate your understanding. Kind Regards, The My Heartbeat Bear Team

Posted 3 months ago

“Totally gorgeous bear, so soft and perfect for holding such a precarious item”

Posted 4 months ago

Hi Rachael, Thank you so much for your kind words, we're sure your bear will bring you years of love and memories.

Posted 3 months ago

“all problems i had were solved”

Posted 4 months ago

Hi As you are aware from our correspondence, this was the result of a glitch on the website which has since been addressed. Your postage charge was refunded as soon as you brought the matter to our attention. I trust you can now re-visit your review and give us more positive feedback. Thank you.

Posted 3 months ago

“Very pleased with the bear nice size”

Posted 4 months ago

Thank you so much for your 5 star review. I am so glad you are pleased with the teddy bear you chose. Enjoy making him or her !

Posted 4 months ago

“Beautiful good quality bear I got the giraffe for my daughter from her so. For Christmas I am very pleased well worth the money”

Posted 4 months ago

Hi Pamela Thank you so much for your endorsement of our Giraffe. He is one of our most popular lines and I am sure your daughter will love making him on Christmas morning.

Posted 4 months ago

“I cant thank this shop enough! Ive been try for a while to get my brothers heart beat in a bear, and its turned out perfect! It picked up my recording perfectly , its a present for my mum for Christmas its the first one without my brother so i wanted to get something special nd im going to have to get myself one! Thank you!”

Posted 5 months ago

Dear Jade Thank you so much for your review. We are delighted that you have managed to make a perfect recording of your brother's heartbeat to go into the teddy bear gift you have purchased for your mum. I am sure it will be difficult Christmas for you all, the first without your brother and I hope that your Heartbeat Bear will bring back memories of happier times.

Posted 4 months ago

“Excellent items quick delivery”

Posted 6 months ago

Hi Lisa Thank you so much for your super five star review. We pride ourselves on product quality and customer service so we've obviously delivered on our goals !

Posted 5 months ago

“Beautiful and larger than expected.”

Posted 9 months ago

Thank you for posting a five star review - so pleased that it met your expectations and beyond !

Posted 9 months ago

“Lovely letter sent with my heartbeat bears giving condolences. Very thoughtful and kind. Quick and fast delivery. Lovely bears”

Posted 9 months ago

We are very grateful to you given your personal circumstances to take the time out to contact us. We hope you are bearing up and send our love to you and your family.

Posted 9 months ago

“Cute soft teddy & the recorder plays back very clear sound of his heartbeat! 100% recommended.”

Posted 10 months ago

Thank you so much for such a fabulous review. So delighted that you were so pleased with the bear and the clarity of the recording. Enjoy listening to your baby's heartbeat !

Posted 9 months ago

“Well this snowy owl heartbeat bear is adorable so soft and extremely good quality for the price I paid. Cannot recommend this company highly enough this business deserves to thrive exceptional customer service throughout completely happy and satisfied with my purchase”

Posted 10 months ago

Hi Janet Thank you so much for your fabulous review and we are delighted that you are so pleased with your purchase. We pride ourselves on product quality, price and customer service so we are thrilled that we've ticked all three boxes in your case !

Posted 10 months ago

“I have bought 2 heart beat animals. They are gorgeous a alpaca and a sloth. Both animals are relevant to the person . I have also ordered 2 separate recordable boxes so the people have the option to record their babies if they want to.”

Posted 11 months ago

Hi Thank you so much for taking the time to give us such a fabulous 5 star review. We offer a range of animals so there is always a relevant product for everyone as you have discovered. Also a voice recorder is a wonderful option for the recipient to record a message or a heartbeat or just a child's giggle.

Posted 10 months ago

“I love the bear however it is not the same bear as on the picture that I ordered from it is slightly different which was annoying but he is still cute!”

Posted 11 months ago

Hi Katy I am so pleased you were happy with your bear. Colours can vary depending on the screen you are using to view but as you say he is very cute ! Enjoy !

Posted 10 months ago

“I love my heartbeat "bear" I got the lamb as it's my surname and put a recording of my daughters heartbeat inside for my partner and I. We really love it. It's a lovely reminder x”

Posted 1 year ago

Hi Michelle Thank you for your lovely review and for sharing the fabulous photo of your lamb and the very special recording of your baby's heartbeat. Heartbeat bears and animals are a wonderful way of preserving a special moment in time - a keepsake to be treasured for ever and passed down the generations. You can change the battery when needed so your baby's heartbeat will be with you for ever - such a lovely thought.

Posted 11 months ago

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My Heartbeat Bear is rated 4.7 based on 91 reviews