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Evolution Funding Ltd T/A My Car Credit Reviews

4.8 Rating 4,761 Reviews

97 %

of reviewers recommend Evolution Funding Ltd T/A My Car Credit

Company Reviews

4.8

Based on 4,761 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Funding Ltd T/A My Car Credit:

Rates from 9.9% APR. Representative APR 12.4%. Evolution Funding Ltd T/A My Car Credit.

We’re part of the UK’s largest motor finance broker, Evolution Funding, and we’ve been helping customers to buy cars on finance for nearly 20 years, on HP, PCP or personal loan.

At My Car Credit, applying for your car loan is quick and easy. Fill out our online application form in just a few short minutes and you’ll receive an instant, online decision on car finance - anytime of day!

We welcome all types of credit profile, you can buy your car from any dealer, and there is no deposit or fees. Our unique underwriting policy places you, the customer, first.

We’ll assess our broad panel of lenders to get you the right finance rate for your circumstances, without impacting on your credit profile*. We’ll then hold your hand throughout the process to ensure that you have a hassle-free experience of buying your dream car on finance.

We've been named 'Best Direct Consumer Proposition' at the Car Finance Awards for three years and awarded 'Best Broker' for seven consecutive years!

* Initial application is a soft search. Should you progress, some lenders may perform a hard search on your credit file.

Visit Website

Phone:

01246 458810

Email:

marketing@mycarcredit.co.uk

Location:

Evolution House, Smeckley Wood Close, Chesterfield,
Evolution House, Smeckley Wood Close, Chesterfield
Chesterfield
S41 9PZ

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Evolution Funding Ltd T/A My Car Credit 5 star review on 28th March 2024

Cristian Arustei

Evolution Funding Ltd T/A My Car Credit 5 star review on 28th March 2024

Cristian Arustei

Evolution Funding Ltd T/A My Car Credit 5 star review on 28th March 2024

Cristian Arustei

Evolution Funding Ltd T/A My Car Credit 5 star review on 28th March 2024

Cristian Arustei

Evolution Funding Ltd T/A My Car Credit 5 star review on 4th January 2024

Evolution Funding Ltd T/A My Car Credit 5 star review on 8th November 2023

Evolution Funding Ltd T/A My Car Credit 4 star review on 9th June 2023

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service. Finance did take a lot longer than expected though. But a very good price.”

Posted 3 years ago

“Very good customer service. Finance did take a lot longer than expected though. But a very good price.”

Posted 3 years ago

“Staff efficient on the whole, unfortunately a rather last minute protracted process. Some chasing needed.”

Posted 4 years ago

“The service is good but very slowly! I had to call back every day for 5 days to find out the results of my application. If you are desperate for a finance is ok.”

Posted 4 years ago

Hi, thanks for taking the time to leave us a review, we really appreciate your feedback. We are sorry to hear you experienced some communication problems from our team - we strive for excellent customer service and have clearly let you down on this occasion! Your feedback has been passed on to the relevant teams to drive improvements, we hope you are enjoying your new vehicle. With regards, My Car Credit

Posted 4 years ago

“Okay, received the car I chose only about 3 days after my application but took the team over 5 hours to change a simple document, then told me I’d get a call back once they’d heard something but I wasn’t called, then when I picked up my car from a dealership they added another £100 fee which I had heard nothing about previously, not the best service but got the job done I guess”

Posted 4 years ago

Hi, thanks for taking the time to leave us a review. We are sorry to hear that you experienced some communication issues - we strive for excellent customer service and have clearly let you down on this occasion. We have passed your comments on to to the relevant teams to drive improvements. With regards, My Car Credit.

Posted 4 years ago

“Applied and like everyone was accepted, and a phone call later was told it was being passed to the underwriters, not heard anything since.”

Posted 4 years ago

Hi Tracy, thanks for taking the time to leave us a review. We are so sorry to hear you have experienced some communication problems - one of our team will be in touch shortly to update you on your application, sorry for the delay! With regards, My Car Credit

Posted 4 years ago

“Eventually they got it right!!! But my god... it took a team leader a lot of will and hard work (impressed) to sort out the call handlers failings (not impressed) But in essence pretty good rates and I’m sure the negatives of service were a one off.”

Posted 5 years ago

“Help me get my car in 4-5 days”

Posted 5 years ago

Hi Oluwaseyi, thanks for taking the time to leave us a review. We are sorry to hear that you didn't have a 5 star experience at My Car Credit - we strive for excellent customer service and have let you down on this occasion. Please let us know if there was anything further we could have done to improve your experience with us. Hope you are enjoying the new wheels! Thanks, My Car Credit.

Posted 5 years ago

“Good Interested rates compared to others.”

Posted 5 years ago

“Laura was quite short and came across like she really wasn't interested. However Chloe whom dealt with me over the weekend was enthusiastic and couldn't of been more helpful.”

Posted 5 years ago

“Very long winded process”

Posted 5 years ago

“What could have taken 24/48 hours. Ended up being more like a week.. great staff, who are very responsive and jolly, but sometimes the minor important detail lack! Also broken promises.. apr changing all the time to what they originally say that can get! If it hadn’t have been so long winded, I would have gone elsewhere after the first 48 hours. Really wish I had now!”

Posted 5 years ago

Hi Jamie, thanks for taking the time to leave us a review. We are sorry to hear you weren't completely satisfied with your experience at My Car Credit - we strive for excellent customer service and have let you down on this occasion. Your comments have been passed on to the relevant teams to drive improvements, and we hope you are enjoying your new vehicle! With regards, My Car Credit.

Posted 5 years ago

“Kayleigh was grea 10 stars for her... but systems kept crashing, very disjointed, I was receiving calls, texts and emails from AA finance, my car credit and One stop (what ever they are called). Very confusing and frustrating.”

Posted 5 years ago

Hi Paul, thanks for leaving us a review. We are sorry to hear that you had a frustrating experience with us. We strive for excellent customer service and have let you down on this occasion - our overall rating of 4.8 out of 5 is a better reflection of the service that our customers receive. If you would like to discuss you case in more detail with a manager please give us a call. Thanks, My Car Credit

Posted 5 years ago

“A good service for people like myself with a poor credit score. I compared the interest rate with another two car finance company's and my car credit was hundreds of pounds cheaper. Make sure you borrow as little as possible and over the shortest possible time and you can benefit from this sub prime service. One of the great things you can do is make overpayments and further reduce your interest rate. If you're after an expensive car this might not be the right product for you. Make sure you as as many questions as possible, so you don't get any unpleasant suprises.”

Posted 5 years ago

“I wasn’t kept as up to date as I would of liked and did have to chase up for answers. I had emails confirming to collect my car yet I haven’t been able to collect as funds haven’t cleared. This is slightly disappointing as I booked time off work based on emails received. Having said that Customer Service team are friendly and do answer any questions you have.”

Posted 5 years ago

Hi, thanks for taking the time to leave us a review. We're sorry to hear your experience with us wasn't wholly positive, we strive for excellent customer service and have clearly let you down on this occasion. We're looking into your experience further and will use your feedback to drive improvements in the team. We hope you are loving your new car! Thanks, My Car Credit

Posted 5 years ago

“Barely satisfactory”

Posted 5 years ago

“I managed to get my finance through My Car Credit even though I have not lived in the country for more than 2 years. They assisted where larger institutions were unable to.”

Posted 5 years ago

“Would have been more if you had paid out on the right day”

Posted 5 years ago

“Initially I was looking to buy a landrover, and clicked the relevant finance link (my car credit) to apply. I was told i'd have a quick decision and be contacted soon. I was - just to ask my bank details - no other reason. I called back the following day to be told that the car must be less than 10 years old and under 100,000 miles; so financially a Landrover was out of the question. I trawled the pages and found a van I liked, so contacted the company and let them know. Again, after a while I was wondering why nobody was contacting me, so I called again... Why a van they asked? Eventually, after starting to deal with Callie, things actually started to happen, including a two-way dialogue. She explained the van couldn't be financed, and so I (having predicted this), gave another option. With Callie now on the case, everything went quickly and easily. Summary: If you deal with this company... ask for Callie!”

Posted 6 years ago

“Excellent customer service, friendly and efficient but hidden charges and much higher interest rate than first quoted online.”

Posted 6 years ago

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Evolution Funding Ltd T/A My Car Credit is rated 4.8 based on 4,761 reviews