Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Evolution Funding Ltd T/A My Car Credit Reviews

4.8 Rating 4,762 Reviews
97 %
of reviewers recommend Evolution Funding Ltd T/A My Car Credit
Company Reviews Metrics Info
4.8
Based on 4,762 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Evolution Funding Ltd T/A My Car Credit Reviews

About Evolution Funding Ltd T/A My Car Credit:

Rates from 9.9% APR. Representative APR 12.4%. Evolution Funding Ltd T/A My Car Credit.

We’re part of the UK’s largest motor finance broker, Evolution Funding, and we’ve been helping customers to buy cars on finance for nearly 20 years, on HP, PCP or personal loan.

At My Car Credit, applying for your car loan is quick and easy. Fill out our online application form in just a few short minutes and you’ll receive an instant, online decision on car finance - anytime of day!

We welcome all types of credit profile, you can buy your car from any dealer, and there is no deposit or fees. Our unique underwriting policy places you, the customer, first.

We’ll assess our broad panel of lenders to get you the right finance rate for your circumstances, without impacting on your credit profile*. We’ll then hold your hand throughout the process to ensure that you have a hassle-free experience of buying your dream car on finance.

We've been named 'Best Direct Consumer Proposition' at the Car Finance Awards for three years and awarded 'Best Broker' for seven consecutive years!

* Initial application is a soft search. Should you progress, some lenders may perform a hard search on your credit file.

Visit Website

Phone:

01246 458810

Email:

marketing@mycarcredit.co.uk

Location:

Evolution House, Smeckley Wood Close, Chesterfield,
Evolution House, Smeckley Wood Close, Chesterfield
Chesterfield
S41 9PZ

Write Your review

Tell us how Evolution Funding Ltd T/A My Car Credit made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Kay & Derek Hyland
Unverified Reviewer
“Thank you so much to Rebecca Martin . Patient to the end . Having had a bad experience with another dealer we were treated so nicely . Rebecca understood and importantly she listened to us . When we asked her to jump , she did !!! Great service , result : one new car and a happy wife (me). Will def recommend to anyone. Rebecca followed up every single annoying question i asked and replied instantly. Feel like i made a friend . Thanks again Rebecca , you're a star !”
Helpful Report
Posted 7 years ago
Raymond Gray
Verified Reviewer
“Oliver Revill . You’re a Legend. Thank you so much for making my dream car come true . Audi s3 . Made it all happen for me . Outstanding. All I’ve got to do now is explain my new s3 to my partner 😂😂”
Helpful Report
Posted 1 month ago
Janice Walker
Unverified Reviewer
“Great customer service. Everyone was really helpful. Especially Sophie.”
Helpful Report
Posted 4 months ago
Rebecca Sutton
Verified Buyer
“Carl was amazing from start to finish. A few issues at the start but quickly resolved. Excellent communication. Would definitely recommend”
Helpful Report
Posted 9 months ago
Karl Brookfield
Verified Buyer
“Although efficient and speedy, pre approved rate wasn’t as advertised and they gotten wage wrong in the affordability section which could of affected my APR considerably”
Helpful Report
Posted 9 months ago
Hi Karl, Thanks for taking the time to leave us a review. We're sorry to hear that you weren't 100% happy with our service for you, regarding the online application process and the rate. Our pre-approved rates are generated based on the information provided at the time of application; on confirming the information with one of our Advisors your application was updated to rectify the incorrect wage details submitted from your initial application. It was then submitted to our full panel of lenders and we exhausted all possible options before finding you a rate you were comfortable in moving forward with. Your feedback has been passed back to the relevant teams to drive improvements in our service, and we hope you enjoy your new vehicle. With regards, My Car Credit.
Posted 9 months ago
Anonymous
Verified Reviewer
“Absolutely shocking! Brianna, from mycarcredit was wonderful and needs mention as being fantastic. However, the "approved dealer" is a complete disappointment. I haven' heard from them even though my finance was approved 10 days ago. I have had to call repeatedly to find out when I can collect the vehicle, only to be given one excuse after the next and promised a call, but have yet to get that call. I suggest you look at who your approved dealers are, because I had to settle on a car which wasn't the best price or lowest mileage because it had to be one of yours, but I haven't heard from them, have heard every excuse, and am now wondering if this is all a scam, or if the vehicle is in such bad condition that I was mislead. I am cancelling the whole transaction and will go elsewhere where I can hopefully finance a vehicle I can actually collect before I start paying for it.”
Helpful Report
Posted 10 months ago
Dear Customer, Thank you for taking the time to leave your honest feedback. We are delighted that Brianna provided a great experience. However, it is disappointing to hear that one of our approved dealers has let you down and this has been raised with the dealer's Evolution Account Manager. We do have strict criteria when approving dealers and expect a high standard of service and so we will investigate further what has happened here. We apologise for any inconvenience caused and hope you have been successful in finding an alternative vehicle. Kind regards, My Car Credit
Posted 9 months ago
Liam W
Verified Reviewer
“I felt the need to chase constantly. I was never really given clear timescales and felt like this should have been done at the start via email. The whole 'release funds by end of next working day' I.e. if its a Friday it won't be done until Monday feels so dated. Do you not use faster payment? Staff I spoke to on phone were all nice, but some erros on their side caused the delays. I sent various forms of ID given my recent house move, and it seems some of it wasn't submitted. When they told me that they needed to see different proof of address they ended up using a document I had already sent via email but they hadn't passed over to finance. This experience has genuinely taken a lot of the excitement out of getting a new car.”
Helpful Report
Posted 1 year ago
Dear Liam, thank you for taking the time to leave us a review and we're sorry that you didn't have a more positive experience. We have investigated your comments and agree that there were avoidable errors whilst processing your proofs of identification and that communication could have been clearer. Your feedback has been taken on board and will be used to make improvements within the team. We apologise for any inconvenience caused and hope that you are now enjoying your new car. Kind regards, My Car Credit.
Posted 1 year ago
Gary McGregor
Verified Reviewer
“The gentleman who dealt with me “Ross” was absolutely fantastic, all credit to him for getting the difficult process sorted, highly recommend my car credit, if I could rate them more stars they’d get it. Thank you My Car Credit”
Helpful Report
Posted 1 year ago
Sarah Wilding
Verified Buyer
“I found these through ClearScore clicked and they did the rest .. from application to offer they were friendly and always got back to me which is really important to be kept up to date”
Helpful Report
Posted 1 year ago
Mthandeki Mpanza
Verified Buyer
“Bought a car online via Evolution Funding. Car broke down 2 days after leaving the showroom. I returned the car and opted to reject the goods and the finance which was well within the 14 days cooling off period. Evolution never helped, they simply passed the problem and said it’s not their problem. By the way I still don’t have the car, the dealer is apparently still fixing it, it’s been 36 days now. I say apparently because there has been zero communication from anyone. I will never use Evolution Funding, friendly at the start but terrible after sales service. I hope no one else got out like I did”
Helpful Report
Posted 1 year ago
Dear Mthandeki, thank you for leaving us your feedback. We take all complaints seriously and so have investigated this matter thoroughly, including listening to call recordings. We have been able to establish that given the circumstances, you have been advised correctly to contact your lender and open a complaint with them. As your finance agreement is with them and not with us as the broker, we are unable to assist with any issues that may arise once the agreement has been completed. We hope you are successful in resolving the matter via the correct routes. Kind regards, My Car Credit
Posted 1 year ago
Chafik Kacimi
Verified Buyer
“Very experienced team”
Helpful Report
Posted 1 year ago
Satpal Padda
Verified Buyer
“Best service I had from my car credit, all the staff was incredibly helpful and very polite over the phone. I highly recommend my car credit to everyone, best service ever! Couldn’t had done this without you guys thank you so much for your kind support.Satpal padda”
Helpful Report
Posted 1 year ago
Stanislav Yakimov
Verified Reviewer
“My credit specialist Connor Dimitrasch managed to get me an excellent APR loan in the short space of a 4 days. Very knowledgable and very caring to personal circumstances. He kept me updated it with every step he took and every little change which made it very easy to follow. Thank you to him and his team who made this possible. I will definitely be recommending you especially Connor.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Absolutely shocking service, was told to e sign a document so that I can go and view a car, they’ve then proceeded to put this car on my credit file even though I declined the car. Now that this is on my credit file they still won’t admit fault for this and I have been waiting for 12 days for an email confirmation to confirm I do not have finance on this vehicle. Poor from start to finish, quick to take a sale but don’t want to know when you have a complaint to make. Shocking.”
Helpful Report
Posted 2 years ago
Dear Customer, we are sorry that you have had a negative experience with us. Your matter has been escalated to our Complaints Team and therefore is going through the necessary process for resolution. Kind regards, My Car Credit.
Posted 2 years ago
Giuniet Murtaza
Verified Reviewer
“Thank you so much for your help and support during my application. It wss everything straightforward, quick and very professional!! Will highly recommend you!”
Helpful Report
Posted 2 years ago
Paul
Unverified Reviewer
“Dan has been brilliant, he always kept me upto date with everything that was going on, always helped when i called him and gave the information i needed. When Dan wasn't available there was always someone to help. Recomended 100%”
Helpful Report
Posted 2 years ago
Excellent Service.
Verified Reviewer
“Very good service. Thanks very much for the process.”
Helpful Report
Posted 4 years ago
Daniel Robinson
Verified Reviewer
“Fantastic company to deal with... Turned a complicated / daunting task into bitesized a step by step process with outstanding communication. Grant Thorpe was a legend and had impecible customer service skills, Could not of received better service in all honesty , I will be recommending to everyone I come across. Thank you !!!”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Grant was great throughout the whole process & made everything clear and easy!”
Helpful Report
Posted 4 years ago
Amanda
Unverified Reviewer
“Absolutely brilliant customer services great communication had me on the road with a new car mighty fast highly recommended”
Helpful Report
Posted 4 years ago
Evolution Funding Ltd T/A My Car Credit is rated 4.8 based on 4,762 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request