“Misquoted due to the fact that the advisor took down the wrong information, specifically my date of birth. Based on the quote I was given originally I went ahead and spent £14000 on a new bike only to find out that the insurance would be nearly twice the original quote.
When I called to raise the issue I was basically told that "there is nothing we can do about it".”
“Called Mustard - got favourable terms from them and took out a policy for my bike. This part seemed to go well - hopefully I won't have to test how things work if I have to make a claim - that's the important part.”