“Bought goods delivered but way too small. I sent back to the address on the package. I have heard nothing since. No replies to my emails. No phone number to call. This company is completely unprofessional. Have now raised a dispute with my card company and pay pal. DO NOT USE.”
“Took 2 days to even ship and returns process is awful. i have some trousers to return. There is no returns address in the printed delivery note. and cant find online either - 7 days later no response to messages either. and i have to pay to return - buy them from asos, least its more professional”
“The clothing looks and feels cheap for the cost. I also paid £8 for next day delivery only for it to arrive 2 days later and have the postage label on the front stating next day cost of £2.84. When I e-mailed, I received no response but a £4.50 refund. Poor customer service, poor products.”
“Today is 05/02/2018 and I ordered my stuff from December but then I returned them for an exchange, now they still not give my goods after a lot of emails communication. Also, they don't have phone number to contact, I doubt they will send me the clothes since it has been THREE MONTHS. Please avoid ordering from them at all cost, what a freaking scammmm. And my order is order #5237 if you wanna know.”
“First purchase there was a mistake which was resolve very quickly I was very happy with that .
My second 2 purchase O my god 1 of the vests looks like I've bought it off the market thresearch second when I touch it it sound like I'm rubbing my hand on sand paper .I'm debating whether to wash it and see if it stops making that noise or send both items back or either just not to shop with you again.I like your Style of clothing but I don't want to purchase items then to send them back such a shame.
“"Bought for my very fussy 15yr old. His track pants must be black, skinny and have pockets I have searched everywhere and was delighted to find these at a very reasonable price. He loves them and they are really skinny. "”