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Musclegun Reviews

4.3 Rating 48 Reviews

83 %

of reviewers recommend Musclegun

Company Reviews

Product Reviews

4.3

Based on 48 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Musclegun 5 star review on 13th April 2021

Scott Richardson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The musclegun I received did not work. It is rendered useless. When I followed the instructions to request a return or to even exchange, this was ignored. No reply. No phone no to follow up my request for return instructions. I will claim the loss off my credit card.”

Posted 6 days ago

“Really pleased with the gun. It’s nice and powerful and really get into those sore, tired muscles !”

Posted 1 month ago

“Quality product and does just the job - perfect”

Posted 2 months ago

“Only been using a few days now. Really good piece of kit. Only criticism is that the battery doesn't last as long as stated and I'm only using on level 1.”

Posted 2 months ago

“Did not include mentioned message cream”

Posted 3 months ago

Hi there Alex We're sorry to see that your Massage Oil was not included with your purchase. One of the team will arrange to send this out for you straight away. Best wishes MuscleGun Team

Posted 3 months ago

“This has a really nice presentation case to store all the bits that come with the carbon, so impressed I’m buying it’s little brother to take on a skiing trip”

Posted 3 months ago

“We received the MuscleGun Carbon Go in the afternoon of the 6th and as we had visitors we didn't try to charge it until the next day. Following directions we plugged the USB into the wall plug and left it for nearly two hours before unplugging and trying it out. Imagine the dismay when nothing happened at all. It wouldn't switch on. 😕 We did an online chat and followed advice but still no joy so the unit has been returned with the hope a working model replaces it.”

Posted 4 months ago

Hi there Dawn / Len, Firstly sincere apologies that you have experienced a fault with your MuscleGun device and that it will not switch on, we fully appreciate your disappointment as customer experience and satisfaction is of paramount importance to us here at MuscleGun. As such, I have followed this up with Victoria - our head of customer support for you and she has confirmed that she has received confirmation that you have returned the faulty device using the pre paid label provided and as such has instructed our warehouse team to despatch a brand new replacement device to you today using our next day delivery service, so you should receive it tomorrow. We hope this resolves the issue for you and again we do apologise again for the inconvenience caused. If we can be of any further assistance though in the meantime, please don't hesitate to contact our support team directly at sales@muscleguns.co.uk. Best regards Oliver Head Of Customer Experience MuscleGun UK

Posted 4 months ago

“Good quality bag”

Posted 4 months ago

“Worth adding on to your order”

Posted 4 months ago

“The best in its class. Made well, adjustable and very effective.”

Posted 4 months ago

“It looks very good but unfortunately it's a gift for someone so I can't really review it. But excellent online service and prompt delivery.”

Posted 4 months ago

“Really good product! So light and easy to use. Only criticism is the ball head really pulls and isn’t very smooth. The friction isn’t great.”

Posted 4 months ago

“I purchased the Musclegun as a Christmas present for my husband so as yet not used. I was very disappointed with the packaging and delivery. It was delivered in an open box and left inside the garage as the door was open. My husband found the package and as it was open looked at the product. I had been home all day waiting for it to arrive but the delivery person did not make the door just dumped in the garage. I do not know what time the parcel arrived or who made the delivery.The outside wrapping of the product was not damaged but as it was in a open box it was lucky.”

Posted 5 months ago

Hi there Anne - we're really sorry to see that your parcel arrived in this way. When we despatch our orders they leave our warehouse in immaculate condition and it sounds like unfortunately DHL have not taken proper of the package care whilst in transit but we will take it up with them. If there is anything else we can do to help please just let us know. Best wishes MuscleGun Team

Posted 5 months ago

“Ordered a new muscle gun as my old one no longer worked Was offered half price. Very pleased quick delivery Very pleased.”

Posted 5 months ago

“I am so happy I took my chiropractors advice and I spent a lot of time researching & choosing a product. I am delighted with the positive effect my muscle gun carbon has on my legs. Positive effects were felt the following day & if I don't use it I notice (I walk a lot each day as a dog walker)”

Posted 5 months ago

“Very impressed so far. The battery life is great and a very useful recovery tool”

Posted 6 months ago

“I ordered the MuscleGun Carbon, as having read numerous reviews it came out either tops or close to. One of the attachments was very tight and difficult to remove but after mentioning it to Sales, they sent a replacement by 1st class post, which is a much better fit. Great service. The machine itself is very easy to use and to follow the app.”

Posted 8 months ago

Hi there Geoff Thanks so much for the great review, this really means a lot to hear such positive feedback regarding our products and customer service levels and it's great to hear that you love using your MuscleGun and that we resolved your issue with the attachment. Best regards MuscleGun Sales Support Team

Posted 8 months ago

“Excellent product. I knew in advance what I was purchasing. Excellent service from Musclegun and prompt delivery.”

Posted 9 months ago

“............”

Posted 9 months ago

“Been using the gun a few months now, excellent product. Only takes a few minutes to feel the benefits. Battery lasts a very long time. Definitely recommend.”

Posted 9 months ago

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Musclegun is rated 4.3 based on 48 reviews