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Mulberry Travel Reviews

4.9 Rating 103 Reviews

100 %

of reviewers recommend Mulberry Travel

Company Reviews

4.9

Based on 103 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Mulberry Travel:

Luxury Holidays and bespoke travel services for the discerning traveller.

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Mulberry Travel 5 star review on 8th August 2023

Mulberry Travel 5 star review on 17th April 2023

Mulberry Travel 5 star review on 1st November 2022

Mulberry Travel 5 star review on 4th August 2022

Mulberry Travel 5 star review on 2nd August 2022

Mulberry Travel 5 star review on 2nd August 2022

Mulberry Travel 5 star review on 2nd August 2022

26

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well what can I say, Mulberry Travel, especially Sasha are a fantastic company to book your holidays through. My friend & I have just returned back from Florence where we went to see Andrea Bocelli in concert. First class service from start to finish. Will definitely be using them again!!! Colette”

Mulberry Travel 5 star review on 2nd August 2022

“We have just returned from a fabulous few days in Florence, taking in the Andrea Bocelli concert. All the ground arrangements provided by Mulberry Travel were first class, the hotel centrally situated, the transfers all on time and the vehicles and drivers were excellent. The concert tickets were perfect. Thank you for a very memorable trip.”

“We had a wonderful trip on the Orient Express to Venice followed by a few nights in a beautiful hotel. This was booked in 2019. It was rescheduled a few times due to the pandemic. Sasha at Mulberry Travel was so helpful and prompt in replying to emails of which there was quite a few. We would definitely use Mulberry Travel again.”

“Great assistance to prepare our VSOE trip. Fabulous experience in a dreamy train and landscape Perfect service Unforgettable trip”

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

Mulberry Travel 5 star review on 18th July 2022

“Excellent service from Sasha. From the beginning of my enquiry, she was informative and knowledgeable and nothing was too much trouble. When travel plans were changed, she communicated everything efficiently and was always on hand to answer my questions. I would highly recommend Mulberry Travel and would definitely use again.”

“From the initial enquiry to the luxurious and decadent day itself the customer service was excellent. Step by step guide to the day and what to expect was exactly what we got - and more. I highly recommend this experience day!”

“We have just returned from a holiday in Venice organised by Sasha. We have nothing but praise and thanks for her assistance in ensuring that we had a wonderful holiday. We knew what we wanted to achieve and she arranged everything for us Her choice of hotel was perfect and her assistance through the various forms needed because of Covid was much appreciated. She coordinated our journey thoroughly through difficult Covid restrictions. We knew that even when we were alone in Venice that Sasha was there if we had a problem and would be there to help us. Thank you Sasha.”

“Lee our agent was second to nine. We have traveled alit and never come across such desire to ensure the level of customer service he provided us with. He is truly outstanding and your company should be very proud to have such a colleague.”

“Absolutely fantastic experience. Very customer friendly. Very easy to book over the phone. Very attentive to our needs and even suggested a better experience than the one I called about, which worked out better value for money! On the day the experience on the Belmond British Pullman was out of this world. Cannot wait to book again. Thank you so much.”

Mulberry Travel 5 star review on 24th September 2020

Mulberry Travel 5 star review on 24th September 2020

“I can't thank Lee enough for all his efforts and support in trying to get my holiday planned. Two years to arrange and save for only to be blown away by the coronavirus. Mulberry travel put my mind at rest about going solo to Venice on the Orient Express for a specific date, my first holiday in year's that in the end did not come to fruition. I take my hat off to Lee, Rob and Jade.”

“We asked Lee at Mulberry to arrange a bespoke holiday to Barbados and once again came up with the goods. Seamless trip, fabulous hotel, we all had a fantastic time. Couldn't recommend these guys highly enough! I've already set Lee next years challenge.”

“Would like to thank Rob for organising our holiday to see Andrea Bocelli in Sicily, we had a fantastic time, everything was first class, what a beautiful place Taormina is. It was a pleasure dealing with someone so knowledgable and I wouldn’t hesitate to recommend to others.”

“Rob at Mulberry Travel is amazing, his attention to detail, professionalism and knowledge is outstanding and After his meticulous planning our New York trip was out of this world and simply wouldn’t have been the same without him, well done Rob and Mulberry travel and we look forward to the next few trips we have booked with you. Great Job!”

Mulberry Travel 5 star review on 5th October 2019

“Mulberry Travel arranged a package taking us from Edinburgh to Gardone on Lake Garda then home on the Venice Simplon Orient Express to London. All elements of the trip exceeded our expectations. The Grand Hotel was luxurious and in a wonderful location on the lakeside and the private transfers were comfortable and punctual. The overnight travel on the train was an exciting adventure and a once on a lifetime experience. The service was exceptional as was the food. I am grateful to Jade at Mulberry Travel for organising this trip.”

“We found Mulberry Travel quite by accident and are so pleased we did. The friendly personal attention, high level of service and attention to detail provided by the lovely Jade, gave us one of the very best holidays we have ever had. Thank you so very much.”

“To celebrate our Golden Wedding Anniversay we decided to do something special and go on a trip on the Orient Express. Rob at Mulberry Travel handled all the reservations ie. Flight, private transfers, hotels and this special train. Everything ran very smoothly and we had a wonderful trip. Thank you to Rob and his team, we would book with them again.”

“From start to finish, we were treated in a very professional and efficient manner. Rob was always at hand to guide us and to give advice when needed. The trip on the Orient Express and the stay in Venice was very important to us and as it was my wife’s special birthday, we wanted everything to go well - and it did! From the outset, my wife was presented with a special card outlining the trip and this proved to be her Christmas present! And what a present. Highly recommended. All the arrangements were first class and couldn’t be faulted. The Orient Express exceeded our expectations and the Liassidi Palace in Venice was a brilliant choice of hotel. Couldn’t have been better. We were so pleased with all the arrangements that we have asked Mulberry to put together s bespoke itinerary for us to NZ next year. Thanks Rob - you are a star!”

“We were very pleased with the travel plans and arrangements. Mulberry kept in contact when we encountered a little hiccup with an unforeseen issue. Well done”

“We had an amazing package booked with Rob to see Andrea Bocelli in Tuscany with 3 nights in Florence. Everything was planned with precision and first class. What really impressed is though was how Rob was able to help us when everything went wrong due to a prolonged summer storm. The concert was postponed to the evening of the day we were due to fly back and even though it was a Sunday, he was able to sort us out. He kept in constant contact with us any many other disappointed clients to make sure that everything could be re-arranged at the lowest extra cost possible for those who wanted to stay the extra day.”

“From our initial phone call Jade was efficient, friendly and professional. She listened carefully to our requirements and was then able to create the trip of a lifetime for us. From the Belmont Pullman at Victoria, to the Orient Express and on to Verona and our fabulous VIP opera experience at Carmen, not to mention the superb Hotel du Torri everything was of the highest standard and very well organized. This really was a trip of a lifetime and one that we will certainly never forget! Thank you Jade and Mulberry Travel!”

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Mulberry Travel is rated 4.9 based on 103 reviews