M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.75

4.8 Rating 3,535 Reviews

91 %

of reviewers recommend M Sofas Limited

4.8

Based on 3,535 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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"It was easy to order a sofa from Msofas.\r\nIt came within the time we were expecting it in. \r\nDelivery men were helpful, sorted everything out for us and took all the packaging with them. "

M Sofas Limited 5 star review on 16th April 2024

Anony****

Lovely sofa , fits perfectly in my lounge

M Sofas Limited 4 star review on 15th April 2024

Lisa Br****

"Amazing product and service, I recommend 100%. I was googling when I found the shop, and they were selling a ex-display sofa with 78% of discount. I called them right away, and they said it was in a really good condition, and I decided to buy it. 7 days later, they delivered it, and the sofa is absolutely incredible and it really is in a good condition! Thank you \ud83d\ude4f\ud83c\udffb "

M Sofas Limited 5 star review on 15th April 2024

Mariana Marques ****

"The quality of the sofa was excellent. The delivery was on time with the drivers helpful and pleasant. Very happy."

M Sofas Limited 5 star review on 8th April 2024

Christopher Ho****

"We absolutely love our new sofa from M Sofas Ltd. The customer service was really swift from ordering the fabric swatches to delivery of the sofa which was a lot sooner than we anticipated. The expected delivery was anytime between 3 weeks to 6 but we got ours 20 days after the order. \r\nThe only complaint I have is, the seat cushions and back pillows are a bit firm but I\u2019m hoping they will soften in time. "

M Sofas Limited 5 star review on 5th April 2024

Anna****

"highly recommend , 10 star service \r\n\r\nbeautiful and comfortable sofa "

M Sofas Limited 5 star review on 4th April 2024

Sandra Estrameck****

"highly recommend , 10 star service \r\n\r\nbeautiful and comfortable sofa "

Sandra Estrameck****

747

Anonymous

Anonymous // 01/01/2019

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Anonymous

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“It was easy to order a sofa from Msofas. It came within the time we were expecting it in. Delivery men were helpful, sorted everything out for us and took all the packaging with them.”

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Posted 3 days ago

Lisa Br****

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“Lovely sofa , fits perfectly in my lounge”

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Posted 3 days ago

Mariana Marques ****

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“Amazing product and service, I recommend 100%. I was googling when I found the shop, and they were selling a ex-display sofa with 78% of discount. I called them right away, and they said it was in a really good condition, and I decided to buy it. 7 days later, they delivered it, and the sofa is absolutely incredible and it really is in a good condition! Thank you 🙏🏻”

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Posted 3 days ago

Christopher Ho****

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“The quality of the sofa was excellent. The delivery was on time with the drivers helpful and pleasant. Very happy.”

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Posted 1 week ago

Anna****

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“We absolutely love our new sofa from M Sofas Ltd. The customer service was really swift from ordering the fabric swatches to delivery of the sofa which was a lot sooner than we anticipated. The expected delivery was anytime between 3 weeks to 6 but we got ours 20 days after the order. The only complaint I have is, the seat cushions and back pillows are a bit firm but I’m hoping they will soften in time.”

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Posted 2 weeks ago

Sandra Estrameck****

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“highly recommend , 10 star service beautiful and comfortable sofa”

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Posted 2 weeks ago

Ale Boldy****

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“Thank you so much!”

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Posted 2 weeks ago

Julie Bourc****

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“I am so pleased with both my purchases from M Sofas. I bought a corner sofa last year and it still looks amazing. I then purchased a recliner in the same fabric to complement my original purchase. Absolutely love it. The customer service team were second to none as it did arrive from the warehouse without feet and a non UK plug but they resolved that swiftly and efficiently… HIGHLY RECOMMEND 😍”

M Sofas Limited 5 star review on 25th March 2024

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Posted 3 weeks ago

Funmilola Ade****

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“Very good product”

M Sofas Limited 5 star review on 19th March 2024

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Posted 1 month ago

Jonathan War****

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“Excellent customer service from start to finish. I ordered a 'fast delivery' sofa on a Thursday morning, and it was delivered on time 2 days later on Saturday! The delivery guys were great - unpacked the sofa and took all rubbish away. I'm thrilled with the comfort and quality of the sofa, for such a reasonable price. Being able to track the delivery van is really handy.”

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Posted 1 month ago

Vygantas Karn****

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“I’m happy with quality”

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Posted 1 month ago

Marius Mo****

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“Very happy with the process overall. The expectations were fully met. The waiting time has been surprisingly short, and the delivery team has been very helpful.”

M Sofas Limited 5 star review on 14th March 2024

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Posted 1 month ago

Klare M****

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“Beautifully made sofa.. incredibly good service. Really comfortable & looks fabulous in my lounge. Worth every penny! Thank you”

M Sofas Limited 5 star review on 13th March 2024

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Posted 1 month ago

Carol Hal****

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“I purchased the ares Corner sofa in boucle fabric. I absolutely love it. Its very comfortable and stylish. Have had many compliments . The customer service was second to none too. Replied very promptly to any query I had”

M Sofas Limited 5 star review on 5th March 2024

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Posted 1 month ago

Ieva Umbras****

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“Excellent quality, great service, lovely selection of sofas!”

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Posted 1 month ago

Raminta Rimas****

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“So pleased with the quality and the delivery service”

M Sofas Limited 5 star review on 4th March 2024

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Posted 1 month ago

Alina Usti****

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“Excellent quality,good service”

M Sofas Limited 5 star review on 28th February 2024

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Posted 1 month ago

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Anonymous

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“The sofa is stunning and superb quality. The customer service and delivery guys went above and beyond to meet our requirements.”

M Sofas Limited 5 star review on 27th February 2024

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Posted 1 month ago

Lucia Hatap****

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“Absolutely stunning Zeus sofa (we used Zoya 1 as upholstery and don’t regret, our 2 cats love it too).”

M Sofas Limited 5 star review on 16th February 2024

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Posted 2 months ago

Malgorzata Sliwi****

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“Great service, my sofa looks wonderful, good quality material. I am very satisfied.I recommend.”

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Posted 2 months ago

Agnes G****

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“Perfect corner sofa, the colour and material of the sofa are great. Quality is very good. We love it.”

M Sofas Limited 5 star review on 13th February 2024

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Posted 2 months ago

Yuanmin ****

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“They are very nice, on schedule, helpful people, love our new sofa, very good quality with cat friendly fabric, sofa saver! 🛋”

M Sofas Limited 5 star review on 11th February 2024

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Posted 2 months ago

Radoslaw D****

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“Highly recommend Superb sofa😍”

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Posted 2 months ago

Dawid Pas****

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“Great quality, comfortable, well made piece of furniture- happy with my purchase- highly recommend.”

M Sofas Limited 5 star review on 5th February 2024

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Posted 2 months ago

Kerstin Hassan F****

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“Super Barello Sofa with zoya fabric. Sofa is on the firm side but we love it. Fast delivery and helpful customer service. Thanks for your service MSofa”

M Sofas Limited 5 star review on 4th February 2024

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Posted 2 months ago

Ersin A****

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“The came, assembled the sofa, took all the packing rubbish bice service happy from my purchase thanks.”

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Posted 2 months ago

Nader El He****

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“The sofa quality is really good, the delivery team was professional and so helpful. They assembled the sofa for us and took all empty card boxes with them on their way out.”

M Sofas Limited 5 star review on 17th January 2024

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Posted 3 months ago

Alona Fedor****

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“I am so happy with my sofa! Excellent service, great show room and fast delivery considering it was a custom made one as I have picked fabrics I wanted. Highly recommend, very professional and helpful staff!”

M Sofas Limited 5 star review on 9th January 2024

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Posted 3 months ago

Dear Alona,Thank you so much for your kind words and the 5-star rating! We are thrilled to hear that you are happy with your sofa and that our service met your expectations. Your feedback about our showroom and fast delivery is greatly appreciated. We take pride in offering a wide range of fabric options for our customers, and we're glad you had a positive experience choosing your own. It means a lot to us that you highly recommend us and consider our staff to be professional and helpful. We strive to provide excellent customer service, and your satisfaction is our top priority. Thank you again for choosing M Sofas Limited.

Posted 3 months ago

Athy ****

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“The company were very flexible and understanding with my busy schedule and delivered on the day I was available. Throughout the process they were great with updating me and answering any questions that I had regarding my order. The delivery personal were absolutely amazing. One of the delivery guys asked if he could come up and assess the space they have to work with and when he was satisfied he went back to their truck to grab the packages. There was 2 of them, one grabbed the packages and the other unpacked them and put them together. When they were done, they grabbed the trash with them and got rid of it. I was absolutely amazed with the couch, the color and the way it looked. The pictures doesn't do jt justice, as far as the colour. At first it was stiff but when you go around and just sit on the couch to break it in, it softens up. I would definitely recommend this company for anyone who wants to buy a couch of any sort. You deserve 5 stars. From the beginning to the end! Many thanks MSofas, I am well pleased with the product and service!”

M Sofas Limited 5 star review on 7th January 2024

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Posted 3 months ago

Dear Athy,Thank you so much for your incredible 5-star rating and glowing review of M Sofas Limited! We greatly appreciate your kind words and recommendation of our company. We are delighted to hear that our team was able to accommodate your busy schedule and provide you with a delivery on the day that worked best for you. We always strive to be flexible and understanding when it comes to our customers' needs. It's wonderful to know that you had a positive experience with our delivery personnel. We pride ourselves on their professionalism and attentiveness to detail. We're thrilled that they took the time to assess the space and ensure a seamless assembly of your new couch. Cleanliness is also a priority for us, so we're glad they disposed of the packaging as well. We're ecstatic to hear that the couch exceeded your expectations in terms of color and appearance. We understand that sometimes pictures can't fully capture the beauty of a product, so we're thrilled you were pleasantly surprised. The initial stiffness is normal, but we're glad to hear that it softens up with use. Once again, thank you for choosing M Sofas Limited and for taking the time to share your positive experience. Your satisfaction is our utmost priority, and we're so pleased to have met your expectations. If you ever need any further assistance, please don't hesitate to reach out.

Posted 3 months ago

Marta Ja****

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“Piekna sofa, doskonala jakosc. Swietna komunikacja I kompleksowa dostawa.”

M Sofas Limited 5 star review on 31st December 2023

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Posted 3 months ago

M Sofas Limited is rated 4.8 based on 3,535 reviews