M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.75

4.8 Rating 3,536 Reviews

91 %

of reviewers recommend M Sofas Limited

4.8

Based on 3,536 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 24th April 2024

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I do feel that the sofa looked better quality material in the photos online, it was delivered very quickly from the order date and in the time slot given.”

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Posted 1 month ago

“Great sofa, however poor delivery experience. The delivery team moved the sofa to the entrance of the building only and only by request did they take it near the lift. I then had to move the sofa to my flat myself, only possible with the help of a neighbour…!”

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Posted 1 month ago

“Good quality and very fast delivery . Very happy with my purchase”

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Posted 1 month ago

“Excellent customer service from start to finish. I ordered a 'fast delivery' sofa on a Thursday morning, and it was delivered on time 2 days later on Saturday! The delivery guys were great - unpacked the sofa and took all rubbish away. I'm thrilled with the comfort and quality of the sofa, for such a reasonable price. Being able to track the delivery van is really handy.”

M Sofas Limited 5 star review on 19th March 2024

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Posted 1 month ago

“Great sofa. Really good quality. Very comfortable. Professional and responsive customer service and delivery.”

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Posted 1 month ago

“Sofa ok but could be wider . Delivery team not that nice.”

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Posted 1 month ago

“I had a mechanical issue with my Sofa headrest, the warranty replace this faulty part was not honoured.”

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Posted 1 month ago

“I’m happy with quality”

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Posted 1 month ago

“Stay away from this company, customer support is absolutely terrible. Our sofa come with manufacturing defect(long arm rest on corner sofa is moving and making noises like old used furniture). After 3 min of dealing with them and one attempt of fixing which ended unsuccessful any way, they said this is normal for furniture🤣. So the question is why they try to fix it if it’s normal?! Our 5 year old sofa from DFS didn’t make any noise just seat wasn’t comfortable anymore. See on videos and tell me if this is normal😂 This is the way how this company facing complaints from customers.”

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Posted 1 month ago

“Very happy with the process overall. The expectations were fully met. The waiting time has been surprisingly short, and the delivery team has been very helpful.”

M Sofas Limited 5 star review on 14th March 2024

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Posted 1 month ago

“Very happy with the sofa and the customer service provided. Will recommend!”

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Posted 1 month ago

“Super sofa, bardzo dobry materiał, świetny serwis”

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Posted 1 month ago

“very good services and product”

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Posted 1 month ago

“Thank you so much M Sofas Limited”

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Posted 1 month ago

“Big sofas, great quality”

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Posted 1 month ago

“Beautifully made sofa.. incredibly good service. Really comfortable & looks fabulous in my lounge. Worth every penny! Thank you”

M Sofas Limited 5 star review on 13th March 2024

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Posted 1 month ago

“Perfekt obsługa”

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Posted 1 month ago

“Excellent Service and Sofa was great value for money. Totally recommend them.”

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Posted 1 month ago

“I purchased the ares Corner sofa in boucle fabric. I absolutely love it. Its very comfortable and stylish. Have had many compliments . The customer service was second to none too. Replied very promptly to any query I had”

M Sofas Limited 5 star review on 5th March 2024

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Posted 1 month ago

“Thank you for a good quality and service”

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Posted 1 month ago

M Sofas Limited is rated 4.8 based on 3,536 reviews