Mozimo Reviews

4.7 Rating 1,722 Reviews

91 %

of reviewers recommend Mozimo

4.7

Based on 1,722 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Mozimo:

Mozimo shoes. Online ladies designer shoes, boots and bags. Stockists of mens shoes & boots. Free UK delivery over £40.

Visit Website

Phone:

0 1270 619484

Email:

shop@mozimo.co.uk

Location:

15 Alvaston Business Park

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Mozimo 5 star review on 23rd January 2022

Hazel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and very happy with my new boots”

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Posted 4 days ago

“Great range of shoes for me, excellent service - will shop at Mozimo again.”

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Posted 5 days ago

“First experience and most impressed”

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Posted 6 days ago

“I was very nervous about ordering shoes online and whether there would be any issues about delivery to Italy. I needn't have worried ...I was able to track my order and they even arrived earlier than planned and they were just perfect. Communication with Mozimo was swift and polite. I will definitely use them again!”

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Posted 1 week ago

“Great response to my request when I had problems on line. Quality products with good customer service.”

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Posted 2 weeks ago

“Arrived On time”

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Posted 2 weeks ago

“Very prompt delivery, excellent service.”

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Posted 3 weeks ago

“I would definitely recommend Mozimo The service was amazing. Fast helpful and very friendly easy to order Love my shoes”

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Posted 3 weeks ago

“Quite a long dispatch time compared to other companies, but shoes arrived as expected and as described.”

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Posted 3 weeks ago

“Very prompt delivery of shoes and well packaged. The Mozimo staff both online and in their shops are very helpful & friendly.”

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Posted 3 weeks ago

“Excellent service. I phoned up for some peter keiser shoes. He was so helpful and got them to me overnight delivery. Really recommend this company. The shoes were lovely and comfortable for my daughter's wedding.”

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Posted 4 weeks ago

“Quick delivery time and all good. Thank you.”

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Posted 1 month ago

“Thank you for providing a fantastic service always impressed”

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Posted 1 month ago

“Very helpful staff. Shoes posted same day and arrived quickly. Would shop here again.”

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Posted 1 month ago

“My Pons were simple to order, arrived well packaged and look lovely Problem is they're the correct size but much too small More like a 39 than the stated 40 so have gone back Unfortunately I also had to pay the return postage. Will await my refund and update if need be.”

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Posted 1 month ago

“Quick service. Nice to talk to a customer service person directly. Disappointed that there is no free returns service provided. Otherwise happy with Mozimo”

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Posted 1 month ago

“Beautiful shoes excellent quality and perfect fit and size. Bought for my partner and he loved them. Thank you”

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Posted 1 month ago

“I ordered a pair of shoes but ended up changing my mind. My order was cancelled and a refund was processed so quickly, I really was very grateful.”

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Posted 1 month ago

“Very nice company to deal with - friendly and helpful staff in customer services”

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Posted 1 month ago

“I visited the Nantwich shop this afternoon! On entering the shop my husband and I saw that there was someone else who was being attended to! The two members of staff were in conversation with the ?customer and while we were not acknowledged or welcomed, we understood and were happy to browse! After a short while the ?customer left and I was ready to try on some shoes! The younger assistant, although reasonably pleasant, we felt, was perhaps a little distracted by the the other member of staff, who was clearly not very happy! I was not invited to use the sitting area but when I chose to sit to try on the shoes, it was half cluttered with boxes! At times, the older assistant seemed agitated and kept moving the boxes and other items, making us feel that we were in the way! There was no intention on her part to engage with us! After I made the purchase and left the shop, I made the decision never to visit again! My husband and I were quite disgusted by the lack of customer care skills demonstrated! Might I suggest that this business invests in some very basic training for its staff, on how to build a good rapport and improve the shopping experience for their customers! Thank you!”

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Posted 2 months ago

Mozimo is rated 4.65 based on 1,722 reviews