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Mozimo Reviews

4.66 Rating 1,228 Reviews
92% of reviewers recommend Mozimo
Company Reviews Product Reviews
Read Mozimo Reviews
83.71%
1028 Reviews
7.82%
96 Reviews
2.61%
32 Reviews
2.77%
34 Reviews
3.09%
38 Reviews

About Mozimo: Mozimo shoes. Online ladies designer shoes, boots and bags. Stockists of mens shoes & boots. Free UK delivery and returns.

Visit Website

Phone:
0 1270 619484

Email:
shop@mozimo.co.uk

Location:
15 Alvaston Business Park

Categories:
Baby & Toddler
Clothing & Accessories

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Within 5 Days
average delivery time
96%
on-time delivery
Greater than 93%
accurate and undamaged orders
Customer Service
Email, Live Chat, Telephone
communication channels
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Carolyn
Verified Buyer
"Very quick delivery. Lovely shoes."
Helpful Report
Posted 2 days ago
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Anonymous
Verified Buyer
"Super quick delivery, great communication, and a fab pair of shoes!"
Helpful Report
Posted 1 week ago
Jacqueline
Verified Buyer
"Excellent service, quick and simple. Compares well with other online retailers that I have used recently."
Helpful Report
Posted 2 weeks ago
Pamela
Verified Buyer
"Didn't receive goods just an email saying they couldn't send them no explanation the shoes were still in stock when l checked later"
Helpful Report
Posted 2 weeks ago
Hi Pamela - Thanks for your comments and feedback.
I can see you were emailed on the 25th, the day after your order to inform you that a fault with your order had been discovered during dispatch inspection, and unfortunately we didn't have a replacement.
A full refund was immediately issued , and a gesture of good will discount code was also sent to you for future use.
We apologise again for any inconvenience caused, but aim to maintain the highest of standards. Should you require any further help in regards to the above information please don't hesitate to get in touch.
Kind Regards
Team Mozimo
Posted 2 weeks ago
Noelle
Verified Buyer
"super service, very competent, will by anytime in the future again with the company"
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Very good service and also very happy with the new shoes."
Helpful Report
Posted 3 weeks ago
AUDREY
Verified Buyer
"A very good deal with excellent service. Thank you."
Helpful Report
Posted 1 month ago
TOMOKO
Verified Buyer
"Fast shipping and perfect packing! It was an international shipping, but with tracking I was relieved（Just 7days）.　Thank you!　"
Helpful Report
Posted 1 month ago
Carol
Verified Buyer
"I was very pleased with my purchase! The service was prompt, my shoes arrived sooner than I expected!"
Helpful Report
Posted 1 month ago
E
Verified Buyer
"Great service and fast delivery. Highly recommended."
Helpful Report
Posted 1 month ago
Karen
Verified Buyer
"Prompt shipping to Australia in less than 2 weeks. Order just perfect as well"
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
"Beautiful shoes, fit perfectly. Good quality"
Helpful Report
Posted 1 month ago
Jayne
Verified Buyer
"Brilliant communication re dispatch and shipping. Fast. Great quality product. Very happy"
Helpful Report
Posted 1 month ago
Yvonne
Verified Buyer
"very good"
Helpful Report
Posted 1 month ago
Ellen
Verified Buyer
"What a great experience buying from this site. I'm from the US and the shoes arrived in no time even faster than some orders here in the states! Tracking provided from Royal mail to USPS. The shoes are beautiful. Very happy with my purchase!"
Helpful Report
Posted 1 month ago
Sandra
Verified Buyer
"Delighted with the service from Mozimo ordered my shoes on the Sunday and received on Tuesday so pleased wth them too so comfortable."
Helpful Report
Posted 1 month ago
Margaret
Verified Buyer
"I have been asked by Mozimo to write a review about shoes that have not even been delivered. I have been refunded the one day delivery charge and am now 3 days beyond the original standard delivery date. I have not been told that they have even been dispatched."
Helpful Report
Posted 1 month ago
Hi Margaret - apologies for the confusion caused around this. As you are now aware we tried to contact you on several occasions, as you should have received your shoes without issue.
Because you haven't, we have now reordered a pair for you from the brand and they of course will be with you ASAP.
We again apologise for confusion or frustration caused, but certainly hope we have resolved the situation as quickly and efficiently as we have been able to do.

Kind Regards

The Support Team
Posted 1 month ago
Janet
Verified Buyer
"Excellent purchase at a great price and very efficient arrival time."
Helpful Report
Posted 1 month ago
Marta
Verified Buyer
"Quick and no issues with delivery.Great product and price."
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
"Excellent choices and variety."
Helpful Report
Posted 1 month ago
Mozimo is rated 4.66 based on 1,228 reviews
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