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Motorway Reviews

4.3 Rating 1,203 Reviews

83 %

of reviewers recommend Motorway

Company Reviews

4.3

Based on 1,203 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Motorway:

The way to sell your car.

Selling your car the Motorway way is easy and completely free. 5,000+ verified dealers compete to give you their best price.

We'll find the dealer in our nationwide network who'll pay the most for your car, then complete your sale with free home collection and fast payment.

motorway.co.uk

Visit Website

Phone:

0203 988 2266

Email:

marketing@motorway.co.uk

Location:

Motorway, 12-13 Wells Mews, London
United Kingdom
W1T 3HE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Selling my car through Motorway was reasonably easy although it was a little confusing receiving communications from different people and it was not clear who was looking after my sale. It was a little disappointing to receive further questions about my the depth of tread on the tyres from the buyer after the price was agreed as this gave the impression they were looking for an opportunity to actually pay a lower amount. Fortunately the tyre tread depth did not prove to be an issue but i was required to send further pictures directly to the buyer. Also payment for my car was not the quick bank transfer I was told to expect and payment has still not been received at this time four days after the car was handed over. The buyer is a large national dealer and I don’t have any concerns about receiving payment but having to wait for the payment to be processed over a number of days was not what was expected.”

(Premium) -

Thanks for your feedback Barry, we will look to improve our Premium Service experience based on your feedback. Sorry for the slight delay in payment, I have taken this up with your sales representative at Motorway who has confirmed the money issue is now resolved. We will bring the delay up with the dealership franchise you mentioned. The slow payment was due to the weekend, but we do request ‘same day’, so apologies here. Kind regards, Alex, Director.

“Motorway is very simple to use and they answered all of my questions. I received a final offer fairly close to the amount advertised on their site (not always the cost other companies of this type). Communication was sometimes a little patchy, but it always worked out. I would use them again for a fairly painless sale!”

(Premium) -

“Helped me find the company I needed to sell my car. Useful and clear.”

“The motorway service is great, however thr providers provides offers too high, then they reduce the offer a lot at the point of buying the car.”

“Great for selling”

“Provide a good service”

“Very helpful and quick response to original query”

“Not bad, got an average price for my car. I could have gotten more at Ford trade in even without buying a car but they took longer.”

“No issues . Good quick valuations”

“Nice to have a choice of buyers in the trade”

“I am happy with Motorway service but not guide ,May be you will adjust when you get more accurate prices sold”

“Very useful comparison site at a time when I couldn't do with the hassle of selling privately. Helped me find a company that doesn't start haggling after you think a sale has been agreed (some do, read the reviews). Would definitely use this site again. Car selling made simple.”

“All good - obtained a much better price than companies like we buy any car. So pleased”

(Premium) -

“Easy and straight forward as described.”

“Quick and easy to use”

“Good that you can compare offers. You need to read the ratings of each one though to be sure your getting the best price.”

“The man collecting the car called me and gave a time of arrival and he was on time. He explained what he had to do which was clear to me and the money was in my account immediately.”

“Good service, polite, not pushy. Communication was good and professional even when I advised them I had sold to a private buyer”

“Excellent service. 1st class communication, punctual and polite. I would highly recommend!”

“Gave several offer companies. Chose two after talking to them. First one offered more once I had discussed it with them. They came and paid exactly what had been agreed.”

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Motorway is rated 4.3 based on 1,203 reviews