“Good in terms providing the finance. They provide option of overpayment.
But if you dont call and request for reducing interest on your account they continue to charge interest (ignoring overpayment) which I feel is kind of ripoff.
They have an automated system which facilitates the payment and can easily adjust the interests for overpayment but they dont do it as it helps them to rake in millions I imagine.
Not a sensible approach especially in times when people are strugling due to Covid19.”
“No problem with the staff or the company as such but can never get hold of them unless you want to wait 30+ minutes, also could never log on to there system as always down or didn’t recognise log in details. Need to invest in more staff and bigger call centre”