Motley London Reviews

Name: Motley London
Rating: 4.84

4.8 Rating 859 Reviews

97 %

of reviewers recommend Motley London

4.8

Based on 859 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07743702462

Email:

ilana@motley-london.com

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Motley London 5 star review on 25th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning jewellery that arrived quickly and was beautifully packaged. I really like this company’s ethics. High quality jewellery that’s been produced in a way that is fair and sustainable for all involved. What’s not to love?”

Helpful Report

Posted 2 years ago

Hi Caroline! Thank you so much for taking the time out to leave such a great review, we're incredibly grateful. Hope to hear from you again! Elizabeth @ Team Motley

Posted 2 years ago

“The earrings arrived when promised.”

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Posted 2 years ago

Thank you so much for taking the time out to leave us a review. So glad to hear you received your earrings on time! Elizabeth @ Team Motley

Posted 2 years ago

“Bit of a disaster(again!). Previous order was missed for a week until I followed it up. This one was supposed to be less 10%, but didn’t happen/ also paid for “ next day delivery, but turned up 3 days later!) Think it’s time you sorted yourselves out! Accept you can’t control Royal Mail,BUT maybe dad would be a better option?”

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Posted 2 years ago

Hi Alan, I'm so sorry to hear you didn't have the best experience with us once again. This is not at all up to our usual standard and I completely understand your frustration! Thank you for taking the time out to leave us a review. We are taking everything on board, and will certainly improve our services! Elizabeth @ Team Motley

Posted 2 years ago

“Brilliant and efficient service. Love my earrings.”

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Posted 2 years ago

“Excellent service from order to delivery.”

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Posted 2 years ago

Hi Audrey! So happy to hear you were pleased with our service. We appreciate you taking the time out to leave us a review. Hope to hear from you soon! Elizabeth @ Team Motley

Posted 2 years ago

“Chain came tangled in knot had to use a pin to release it and was a long wait for it to arrive”

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Posted 2 years ago

Hi Lorna, so sorry to hear the chain didn't arrive on time and also came tangled- this is not up to our standard at all! We appreciate you taking the time out to leave a review, and are taking everything on board to ensure we improve our services! Elizabeth @ Team Motley

Posted 2 years ago

“Beautiful design and unusual. Excellent quality at a very reasonable price. First class service and communication.”

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Posted 2 years ago

“I LOVE buying stuff from Motleys. They are so efficient and the website so user friendly. The packaging is charming.You absolutely get what it says on the description, although better if that's possible.I believe they are fair ethical employers. The prices are very reasonable. What's not to like, admire and enjoy?”

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Posted 2 years ago

“Lovely and beautiful design just as I expected, thought the pendant would be a bit bigger tho. Otherwise love it.”

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Posted 2 years ago

“Warm, attentive customer service.”

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Posted 2 years ago

“Easy to order and a lovely item of jewellery. My partner loves it.”

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Posted 2 years ago

“Silver stud earrings arrived for Christmas, beautifully wrapped Love the personal message from my husband was handwritten ! Now looking to buy my next piece !”

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Posted 2 years ago

“Such an inspirational piece of jewellery. Loved it”

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Posted 2 years ago

“I love my sausage dog necklace! My son has a sausage dog called Toby who is very mischievous and the pendant reminds me of him! A longer length chain of 20cm would be better as it gives people a chance to wear their pendant longer on their body. Also people like looser and longer chains. Xx”

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Posted 2 years ago

“I have bought several items from Motley now and have to say I have been very impressed with both the quality and also their customer service. I would really recommend them and the unique jewelry the sell.”

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Posted 2 years ago

“Good mrs seems pleased”

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Posted 2 years ago

“Hello, the item came beautifully wrapped but unfortunately not as shown on the website (images shown for both lengths are the same) so when I clicked on the shorter curator chain it showed the image of the longer chain which drops and the one my wife wanted. On Christmas Day when she unwrapped her gift I was so disappointed I didn’t understand how I got this so wrong when the image led me to believe I had ordered the correct item. The quality of the product is lovely, however I shall be returning the item . KR Mark Liversidge”

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Posted 2 years ago

“Excellent service from ordering to delivery!! Love my sphere charm which I have added to a necklace & wear every day.💜”

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Posted 2 years ago

“Gorgeous earrings, quirky and unique, promptly dispatched. A beautiful gift for my niece”

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Posted 2 years ago

“Never received necklace.”

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Posted 2 years ago

Motley London is rated 4.8 based on 859 reviews