Motley London Reviews

Name: Motley London
Rating: 4.84

4.8 Rating 859 Reviews

97 %

of reviewers recommend Motley London

4.8

Based on 859 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07743702462

Email:

ilana@motley-london.com

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Motley London 5 star review on 25th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience. Shipping was extremely quick, especially for an international delivery. Prices are pushing my budget a big, but I will be coming back to Motley for other pieces.”

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Posted 2 years ago

“An easy shopping experience as always. Shipping was pretty quick from the UK to the US.”

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Posted 2 years ago

“Great quick service, lovely jewels. :)”

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Posted 2 years ago

“Very easy and very quick.”

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Posted 2 years ago

“I’ve bought and been given Motley jewellery several times before and it’s always been great, so I was surprised when my initial order of the fantasy rock necklace arrived faulty. Motley were absolutely brilliant about resolving this; the problem was fixed really quickly and I was kept in my loop all the way through the process.”

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Posted 2 years ago

Hi April! Thank you so much for taking the time out to leave us a review. I'm so sorry to hear the necklace was faulty, it is not up to our usual standard at all. I'm glad we resolved the issue for you, especially as you're a valued customer here at Motley. We hope to hear from you again very soon. Elizabeth @ Team Motley

Posted 2 years ago

“Simply love the design and quality so just bought the pink version as well. Just celebrating myself with style :)”

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Posted 2 years ago

“I had had my eye on this necklace for a while. Decided to treat myself for my birthday. I love it! Easy to wear and original design”

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Posted 2 years ago

“The product is as described and shown. very pleased with the purchase! They look lovely.”

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Posted 2 years ago

Hi Dimana, Thank you so much for taking the time out to leave us a review, it means a lot to us as a small business. We hope to hear from you again soon! Elizabeth @ Team Motley

Posted 2 years ago

“Beautiful chain very versatile length. Fabulous quality. Arrived beautifully wrapped with a hand written note; nice touch.”

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Posted 2 years ago

Hi Sarah, I'm so happy to hear you're pleased with our service. I'm sure the chain looks stunning on you. Hope to hear from you again very soon! Elizabeth @ Team Motley

Posted 2 years ago

“Dishonest advertising with bait and switch pricing. They sent out an email advertising a piece at £120 then raised the price to £160 a couple of days later - dubious but I guess technically ok. Then when I went to their website I was told I'd get 10% off my first order - doensn't make up for the price rise but… So I registered. Received the code (and a sea of spam). Selected the ring. Chose the size - no help from their "size guide" that tells you how to measure the circumference of a finger but doesn't actually give the circumference on the size chart - yes I can convert circumference to diameter but really… do they even proof read their website. Anyway I get to the checkout and enter the code and find "this item's not eligable for the code", I try again with a different browser and find the code is now accepted. When the ring's delivered I find it's the wrong one - with the hassle of trying to get the voucher accepted I'd mistakenly sellected a similar (but no way near as striking) piece. So I returned that - hopefully I will eventually get a refund and ordered again more carefully. This time I found the 10% first discount code was accepted on the "wrong" ring but was not accepted on the ring I actually wanted that had been advertised and then had a 33% price hike immediately after the mailshot. Stating you'll get 10% off your first order and then refusing it at checkout seems to be false advertising to me, and putting that on top of increasing the price by 33% a couple of days after an email campaign advertising at a lower price is a sure way to annoy potential customers.”

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Posted 2 years ago

Hi there, Thank you for taking the time out to leave us a review, as a small business we really value your feedback and are taking everything on board. A member of our team has been in touch - Hopefully we can get this resolved for you. Elizabeth @ Team Motley

Posted 2 years ago

“I'm totally excited and happy with Motley products, which are truly original !!!! And customer service is very helpful and always reliable.”

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Posted 2 years ago

Hey Jana! I'm so glad to hear you're pleased with our products. We really appreciate you taking the time out to leave us a great review. Hope to hear from you again very soon. Elizabeth @ Team Motley

Posted 2 years ago

“Friendly, fast, efficient and good value.”

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Posted 2 years ago

“The ring is way too thin :(”

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Posted 2 years ago

“I ordered the long curator necklace with Hibou charm and am delighted with it. I have a lot of jewellery including various designer pieces and the quality of this is just as good as the top names. Beautifully packaged and the neckalce is weighty and of excellent quality.”

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Posted 2 years ago

Hey! Thank you so much for taking the time out to leave us such a great review. I'm so glad to hear you're pleased with the necklace. We hope to hear from you again very soon! Elizabeth @ Team Motley

Posted 2 years ago

“i loved my necklace, but I have very sensitive skin and developed a rash after wearing it and wonder if it as been cleaned with anything or polished before dispatch”

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Posted 2 years ago

Hi Jane! Thank you so much for taking the time out to leave us a review. I'm so sorry to hear you developed a rash after wearing the necklace. I have sent you a seperate email so we can get this resolved for you. Elizabeth @ Team Motley

Posted 2 years ago

“Wonderful designs which were very well received by my daughters. The service was excellent from ordering to delivery. Thank you.”

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Posted 2 years ago

“Buying from Motley is a joy from start to finish. The jewellery is stylish and affordable, and the website easy to navigate. Great packaging and fast delivery complete a perfect shopping experience.”

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Posted 2 years ago

Hi Mora, Thank you for leaving us such a great review - It really means a lot to us as a small business. I'm so glad to hear you're pleased with our service. Hope to hear from you again very soon! Elizabeth @ Team Motley

Posted 2 years ago

“Great products, great shipping experience, great materials. My partner LOVED her new pieces.”

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Posted 2 years ago

“I ordered it Jan. 31 with express shipping in order to have it in plenty of time for Valentine's Day, and instead it arrived late that night and not in time to give to my wife. So I'm extremely disappointed, since the express shipping did not matter. The product itself is great, but it doesn't matter if you can't get it when you paid for it to come. You guys need to reevaluate your shipping partners.”

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Posted 2 years ago

“I'm thrilled with my purchase. And, even the packaging is great!”

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Posted 2 years ago

Hi Hilary! I'm so glad to hear you are pleased with our service. Thank you so much for taking the time out to leave us a fab review. We hope to hear from you again very soon! Elizabeth @ Team Motley

Posted 2 years ago

Motley London is rated 4.8 based on 859 reviews