“Ordered two pairs of shoes online, one pair size 10 perfect. Second pair, different style size 10 was not even close to being a 10. Took them back to a local store, who explain that some styles do come up short. So ordered a size 11, only I could only do this at the normal retail price not the original sale price. Size 11 arrived, and they too where too small. Placed against other size 11 shoes they were considerably smaller. Sent these back now waiting for size 11 1/2. So not impressed.”
“I found my Mary Janes very uncomfortable. After wearing them around the house to wear them in a bit I wore them out to a restaurant 10 minutes walk away. By the time I got home again my feet were quite lacerated. For me they have just been a waste of money.”
Hello, thank you for your review. We're sorry to hear of the issue you've had with your recent order. If you would like to discuss this further please get in touch with our customer care team at customer.services@moshulu.co.uk. Thanks
“I’ve bought several pairs of Moshulu shoes over the years and find them to be good quality. No problems with ordering or delivery. Usually nice designs too.”
“Always a superior, quality product. Shoes that fit well, beautifully made and have style.
Excellent customer service with extra touches. Beautifully packed. A joy to receive.”
“You are amazing , I have got about 20 pairs of boots and 20 pairs of shoes , soo comfortable so eye catching. So many comments from people how gorgeous my shoes and Boots are. I love your shoes and boots and I will never stop buying your shoes and boots 10/10 for Moshulu . Also the girls at Trentham Store where I collect my shoes from are soon brilliant.”
“I had a problem with my shoes and I am delighted with the response. Your customer care team and a delightful man, named Nathan, sorted it out calmly and pleasantly.
I received the shoes back today and I am delighted with the solution. So, thank you. You have my vote and recommendation.”
