Mortgage Light Reviews

4.9 Rating 1,186 Reviews
99 %
of reviewers recommend Mortgage Light
4.9
Based on 1,186 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

01908 597655

Email:

alex@mortgagelight.co.uk

Location:

1 Whittle Court,Knowhill,
Milton Keynes
MK5 8FT

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I dealt with Cara for my mortgage process and she went the extra mile in helping me to get the offer I now have. Always checking in on me and offering her help and at the same time being warm and friendly and approachable. I was reassured when at times I doubted myself and the whole process was smooth, fast and efficient. I highly recommend their services and wouldn't hesitate to use them again. Thanks Cara and Tammy.
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Posted 3 months ago
Cara turned what felt like a daunting, nervous and scary process into a easy, informative, calming and caring process. Not only was she always there to provide me with information but she supported me through this process so smoothly. She is has a lovely friendly manner which really put me at ease and went through everything in great detail. I just want to say a big thank you to Cara and to Tammy for keeping my updated throughout. Very professional and caring.
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Posted 4 months ago
Our first contact with James Carr was an initial mortgage application for a house we later withdrew from as we weren't fully ready. When we found the house that we were ready to buy, we contacted James and he was happy to carry on from where he stopped and we were pleased to engage him due to the quality service he provided initially. As first time buyers, we felt like he literally held our hands throughout the process, guiding and providing professional advice and recommendations. Always quick to answer and respond to any questions and concerns we had and most importantly got us a very good deal! We're more than happy with the service received and would highly recommend James, Sarah and the team at mortgage light to anyone looking to purchase first time or remortgage.
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Posted 4 months ago
Dan is very efficient, helpful and assisted us with all our needs. We highly recommend him!
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Posted 4 months ago
James contacted us around 4 months before our mortgage was up for renewal and advised us to lock in early as interest rates were on the rise. We did and it was a great decision. Really appreciated his advise and quick work to get our mortgage sorted, thanks James!
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Posted 4 months ago
James was very clear, swift and incredibly professional throughout the whole process. He made everything very straight forward and we are delighted with the service we received. Will definitely be a returning customer.
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Posted 4 months ago
Why do they make available just 5 stars? I would have given 7 for all the help and support I received from Urvi Shah during the entire buying process. She is professional, knowledgeable, supportive and an excellent communicator. Her willingness to provide support even outside working hours was a bit of a surprize and I really appreciated her effort to get in contact immediately, when she was able to. You deserve my 7 stars rating and I deeply THANK YOU, Urvi Shah!
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Posted 4 months ago
Lots of knowledge, very helpful. James spoke through every step and made the process less stressful.
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Posted 4 months ago
As first time buyers mortgage light helped us enormously. Being new to the process, we had a lot of questions and they were brilliant at answering them quickly and helping us through it step by step. I would without a doubt recommend mortgage light to friends and family.
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Posted 4 months ago
Sherrese Burrows handled the entire process perfectly from start to finish. Being first time buyers, we needed a lot explaine to us and she tirelessly provided these. I would highly recommend
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Posted 4 months ago
We first spoke with Mortgage Light and Urvi Shah as the recommended financial advisors of a housing association, for a flat that we did not choose to buy at the end. When we decided which flat we want to reserve, at a different development, even thought they are working with a different financial company, we contacted again Urvi and asked her to be our advisor. We have felt confident and reassured, already from the first communications, that Urvi would help us to get the best mortgage offer we could. Her excellent communication skills, clarity, patience (it is our first ever mortgage) and analytical explanations about different options and products throughout the whole process were extremely helpful. Today we have received our offer, much earlier than we thought we would. We are absolutely convinced it is the best we could get, under our circumstances, and we are very happy about it. Thank you, Urvi! We look forward to continuing working with you in the future, and we will definitely and strongly recommend you and Mortgage Light to anyone of our friends and contacts that will need advise on a mortgage. A and A
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Posted 4 months ago
My experience with Mortgage Light has been fabulous. Staff especially Urvi spent time to explain everything in simple terms for my understanding. I will definitely recommend mortgage Light.very professional and supportive. Thank you very very much for your help.
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Posted 4 months ago
Sherrese Burrows handled the entire process excellently well from start to finish; she was very helpful and made sure we understood every aspect as we progressed. As first time buyers; her well informed advice and guidance made the experience a pleasant one. I highly recommend
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Posted 4 months ago
Urvi Shah has been amazing, professional, very resourceful, very knowledgeable, optimistic and consistent at every stage from day 1. Her personality and sense of humour came through over the phone/ emails, made it easier to work with her while I was juggling a demanding job. What would otherwise have been a stressful process has turned out to be a positive experience resulting in me getting exactly what I wanted. Thank you so much Urvi and everyone else who worked hard behind the scenes to support you 🙏🏽
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Posted 4 months ago
Sherrese handled the entire process perfectly from start to finish; she made sure we understood every aspect as we progressed; provided advice and guidance (which was very helpful for us being first time buyers) whilst taking our views on board.
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Posted 4 months ago
Sherrese Burrows Is an excellent mortgage adviser, she was very helpful during the whole process and was always easy to get in contact with when needed. Would definitely use again in future.
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Posted 4 months ago
Cara D. made the whole mortgaging process a breeze. Not only made she every effort to help with our non-standard case (one of us did not have permanent residency), but also sourced a good life insurance option (something I was trying myself but failed) . She has always been responsive and proactive through the whole process, helping with every step. Highly recommended!
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Posted 4 months ago
Really good customer service, I felt well informed by the information being shared with me.
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Posted 4 months ago
It has been a long ride but Kerry made sure to update me as much as possible and was always helpful with any questions I had. Would definately use again.
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Posted 4 months ago
When i First started my journey with mortgage light. To be honest i was done as soon as i started. I had to constantly call and had no response fr om the broker that was helping me at the time. come to find out the reason why is because he exited the business. I was then past onto Daniel Hopper. Who i can honestly as a first time buyer helped me every step of the way and answer any question i had. Accommodated me even just before work hours ended. if you need a good honest mortgage adviser Dan is your man!!!
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Posted 4 months ago
Mortgage Light is rated 4.9 based on 1,186 reviews