Mortgage 1st Reviews

5.0 Rating 1,076 Reviews
99 %
of reviewers recommend Mortgage 1st
5.0
Based on 1,076 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st Reviews

About Mortgage 1st:

Mortgage & Protection Advisers covering the whole of the UK.

Offering a modern approach to mortgage advice, in that we can deal with the entire process from start to finish via phone and email, there is no need for long intrusive face-to-face sales appointments with us. Within minutes of your enquiry, you will be allocated an adviser who will search the market to find the most suitable mortgage based on your individual circumstances. Mortgage quotes and even a decision in principle can be emailed within a matter of minutes and your mortgage application can be submitted the same day!

Visit Website

Phone:

03300 552 240

Email:

lisa@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane, Barlborough
Chesterfield
S43 4PZ

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Mortgage 1st 5 star review on 21st February 2023
Lucy Bullivant
Mortgage 1st 5 star review on 16th November 2022
Jason And Suzanne Dann
Mortgage 1st 5 star review on 12th January 2022
Andrew & Sarah
Mortgage 1st 5 star review on 11th December 2021
Katie Booth
Mortgage 1st 5 star review on 7th July 2021
Anonymous
Mortgage 1st 5 star review on 24th June 2021
Stephanie Harvey
Mortgage 1st 5 star review on 17th June 2021
Nicole Cuffe
1
Anonymous
Anonymous  // 01/01/2019
Sophie's assistance was invaluable, as she provided clear explanations and ensured a swift and efficient process throughout. She is truly an asset to the Mortgage 1st team.
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Excellent communication, prompt response to email.
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My second time working with Elliot at Mortgage 1st. I really found the service and remortgaging process less stressful. Smart and efficient service. Highly recommend.
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This is my third time working with Laurel at Mortgage 1st, and each experience has been exceptional. She consistently goes above and beyond, securing my latest mortgage offer in a remarkable 10 days! Her expertise and efficiency are truly impressive. I also want to highlight Amy from the internal admin team. She consistently provided prompt and helpful support, answering my questions and calls immediately. Thanks to Laurel and Amy's outstanding service, the entire mortgage process was seamless and stress-free. I highly recommend Mortgage 1st to anyone seeking a smooth and efficient mortgage experience.
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Always there to answer questions and help, especially with the trickier services like remortgaging
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As a 1st time buyer, I didn’t know where to start! From the moment I reached out for guidance Carl Robbins at Morgage 1st has been amazing. Very responsive and talked me through the process and supported every step. I can’t believe how quickly things have progressed from my first call in January to know just waiting on final completion. Preet Kharoud was great with supporting our Morgage application through to approval which took less than a week to come through which was just amazing. I will definitely be recommending Morgage 1st and a big thank you from me 😁
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Great service from Danny Sykes again, made the whole process totally painless
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Laurel and Anne really went above and beyond from finding a lender and keeping us updated on a fairly complex purchase. they were always helpful especially when the interest rates came down which really will help for the next 5 years of the product. I have also got another purchase going through which I am so grateful for the work Laurel and Anne have put in too. They will be my first port of call on my next purchase or remortgage. Compared to working with the main UK broker which I wasted a duration of a year with a product that didn't fit, this was a breath of fresh air.
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I dealt with Laurel during my mortgage application, she was extremely helpful with the whole process has I had previously been told I wouldn’t get a mortgage as I had just started a limited company up and told I didn’t have enough accounts, although my work hadn’t changed from the previous 12 years. Easily contactable and everything was dealt with within a day or two. Will definitely use again when my mortgage comes up for renewal, highly recommend
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Wonderful, unfailingly professional support from Chris Dunn at Mortgage1st - I would never go anywhere else in an area as important as this.
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We have been working with Oliver on our original mortgage and all renewals for around 11 years now, and at every step.of the process and every renewal milestone, Oliver has worked hard to get us the best rates possible and make the whole process smooth and stress free. Mortgage 1st just make things simple.
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Laurel has been knowledgeable and incredibly supportive throughout our home buying process providing us with a great product and regularly checking to see if a better deal was available as rates moved… and it was!
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Fabulous service from Laurel & the team. Quick, efficient and reliable 100% recommend
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Oliver has been out mortgage broker for the last 4 years now and has sorted both residential and BTL mortgages for us. He is proactive, practical and infinitely helpful, no question is ever an issue and no change is ever to late! Oliver and the team are super efficient and a pleasure to work with. Thank you again!!
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Antonia and Preet were amazing, both rigorous and diligent. They got me a great offer where other brokers gave up and made the process easy and pleasant. I also have to applaud their great communication skills and the updates they provided at each stage.
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The customer service and support along with the complete honesty has made the whole process a lot less stressful for us. Genuinely impressed with a 5 start or 10/10 service. Having worked in banking, finance and many years it company administration I can honestly make this review for a company that has stood out twice as we recently renewed a new mortgage deal.
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Oliver and Preet were excellent throughout, providing a friendly and very efficient service. Thanks so much to them both for helping us with our first mortgage! Would definitely recommend
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We had an excellent experience with our mortgage broker, Emma of Mortgage 1st. Her expertise and flexibility made the complex process of securing a mortgage for our new home seamless. Emma's professionalism and clear communication ensured we got the best terms.Communication with Emma was consistently prompt and informative, keeping us well-informed at each stage. We highly recommend Emma to anyone in search of a reliable and competent professional in the mortgage field. Thanks to Emma's guidance, we now feel secure and satisfied with the mortgage arrangements for our new home.
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I was having a very difficult time with a different company who had awful customer service/communication with clients. I reached out to Andrew who took us on and had our remortgage sorted within a week. Professional, friendly, prompt, courteous and got us a great deal. Highly recommend Andrew for any of your needs!
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Mortgage 1st were very quick and efficient when dealing with our mortgage application. In less than a day of submitting we had a decision. Our mortgage advisor, Lucy, worked really hard and maintained contact through email and messages. A very stress free process.
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Mortgage 1st is rated 5.0 based on 1,076 reviews