Mortgage 1st Reviews

Name: Mortgage 1st
Address: 2 Napier Court, Gander Lane, Barlborough, Chesterfield
Rating: 4.97

5.0 Rating 1,085 Reviews

99 %

of reviewers recommend Mortgage 1st

Company Reviews

Metrics

Info

5.0

Based on 1,085 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Mortgage 1st:

Mortgage & Protection Advisers covering the whole of the UK.

Offering a modern approach to mortgage advice, in that we can deal with the entire process from start to finish via phone and email, there is no need for long intrusive face-to-face sales appointments with us. Within minutes of your enquiry, you will be allocated an adviser who will search the market to find the most suitable mortgage based on your individual circumstances. Mortgage quotes and even a decision in principle can be emailed within a matter of minutes and your mortgage application can be submitted the same day!

Visit Website

Phone:

03300 552 240

Email:

lisa@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane, Barlborough
Chesterfield
S43 4PZ

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Mortgage 1st 5 star review on 21st February 2023

Lucy Bullivant

Mortgage 1st 5 star review on 16th November 2022

Jason And Suzanne Dann

Mortgage 1st 5 star review on 12th January 2022

Anonymous

Anonymous // 01/01/2019

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“Very helpful and has made the process easy.”

Helpful Report

“Great communication, very responsive, and generally excellent customer service. My advisor, Laurel Ellis, went out of her way to find the right financial solution for my needs. Both she and the mortgage processor, Sharlene Risden, both held my hand all the way through the process, unblocking issues as they arose. I would highly recommend to others.”

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“Mortgage 1st was proactive and very attentive all the way. Danny and Preet did a superb job of reaching out to stakeholders promptly with timely updates. I say thank you to the team.”

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“Megan was great, always on the end of the phone when needed.”

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“Exceptional Service and Support from Megan Kearney at Mortgage 1st I cannot praise Megan Kearney from Mortgage 1st enough for her outstanding support and dedication throughout our mortgage process. From the moment we reached out for assistance, Megan went above and beyond to ensure that our family's needs were not just met, but exceeded. Megan's expertise and attention to detail were evident in every interaction we had with her. She took the time to thoroughly explain all aspects of the mortgage process, patiently answering our questions and guiding us through each step with clarity and professionalism. Her knowledge and guidance instilled confidence in us, making what could have been a daunting experience remarkably smooth and stress-free. What truly sets Megan apart is her genuine care and commitment to her clients. She listened attentively to our concerns and priorities, tailoring her recommendations to suit our unique situation. Her proactive communication ensured that we were always kept informed and updated, providing reassurance and peace of mind throughout the entire process. Not only did Megan secure us an excellent mortgage deal, but she also went the extra mile to advocate for us and negotiate on our behalf, demonstrating her unwavering dedication to achieving the best possible outcome for our family. Thanks to Megan's unwavering support and tireless efforts, we are now proud homeowners, and we owe it all to her expertise, dedication, and exceptional service. If you're in need of mortgage assistance, look no further than Megan Kearney at Mortgage 1st. She is truly a shining example of excellence in her field, and we are immensely grateful for all that she has done for us.”

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“Megan has been brilliant and has gone above and beyond to help us with our purchase and has been so patient with us during the ups and downs of house buying.”

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“Oliver was absolutely wonderful, I am a very anxious person and non of the mortgage process was stressful, he was very professional and has superb interpersonal skills. He was clear and precise and explained everything well and did not mind me asking a load of questions when I was unsure, he explained all terminology and processes that are required and I was informed me about every step. I would 100% recommend Mortgage 1st to anyone to help take the stress away from mortgages especially first time buyers like myself. Oliver found a fantastic mortgage rate and deal for me during a very worrying time when the rates were higher than usual. I could not recommend Mortgage 1st or Oliver highly enough.”

Helpful Report

“Megan Kearney has helped us with our rate change on our mortgage and she also helped us with adjusting our life/health/mortgage insurance policies. Megan's advice the whole way through was honest, direct and quite clearly in our best interests which definitely builds a strong bond of trust. With our insurance policies she was immediately fighting our corner when our current provider were reluctant in looking into things that we needed, she was on their case trying to get it done and dusted and when it became apparent that they weren't going to be the company for us she found us a new provider who not only met all our needs but also gave us the BEST value for money. The work she does behind the scenes is something not to be underestimated. She's incredibly humble and will play things down but trust me that woman is GRAFTING and she's doing it all for you. Night or day. You're in great hands with her. Would recommend one million percent. There's no doubt in our minds who we will be contacting when our next terms end. Thank you again.”

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“Lauren and Becky were so efficient, professional and delivered above and beyond my expectations. Great communicators. Would highly recommend, made my whole experience stress-free.”

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“Fantastic service from start to finish. Jonathan has always been clear and open with his feedback and responses. Very quick to action and get the process rolling. Would recommend to anyone looking at getting a mortgage”

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“Friendly service, speedy responses and made the whole process feel very simple. Huge thanks to Lucy and Keeley who were great throughout.”

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“Brilliant service offered by Andy and Sharlene they have kept us up to date at every stage of our mortgage application. This is the third time we have used Andy and we cannot fault him. Thanks for everything.”

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“Carl from Mortgage 1st provided a really personable service and kept me up-to-date throughout the entire process, so I knew exactly what was happening. We definitely recommend!”

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“We have had a fantastic experience with Mortgage 1st. Andy has been really attentive despite the application not being straight forward. He is very tenacious and kept us updated at every stage. Great communication from Paige. would definitely recommend.”

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“Shaun was amazing! He was so friendly and honest when we was looking at mortgages, despite some set backs along the way Shaun was still able to help us and get us an amazing deal! I could not recommend him enough! Keeley was really lovely whenever I had asked her to do something she would do it and reply rather than loads of email chains! She settled my nerves from other company’s pressuring for answers and was so supportive throughout, together these two made a really good team in helping us through this process as first time buyers. And we appreciate their help so much as we’d lost hope of the dream of having our home as we’d had set backs from mainstream banks.”

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“Excellent Support from Paige & Oliver in complete process of mortgage & home insurance. Both are always available for support & guidance”

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“Quick contact, valuable advice, no fee for advice”

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“Couldn’t be more happy. Professionally dealt with and quick !”

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“Oliver Page and Paige Sanderson were very helpful and prompt to response. Would recommend again.”

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“Absolutely brilliant service, Chris & the team have gone above & beyond. Would highly recommend.”

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Mortgage 1st is rated 5.0 based on 1,085 reviews