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MoneyMaxim Reviews

4.8 Rating 6,853 Reviews

98 %

of reviewers recommend MoneyMaxim

Company Reviews

Product Reviews

4.8

Based on 6,853 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 8, Market House Market Place Wokingham RG40 1AP
Wokingham
RG40 1AP

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service other than requesting too much personal information,not like that formerly!”

Posted 4 years ago

Anonymous Thank you for your feedback. The good news is, you do not have to leave any personal information at all to run a quote, you can leave it blank !!! Although, we do ask for personal details, the reason being is, that this then enables us to transfer any information that you have already inputted once, to your chosen supplier if you then wish to proceed to purchase. We have received feedback from customers, that they found it frustrating having to re type it again, once on the insurers website. Also, with your authority, this helps us to assist you as well if you have any questions or queries on a quote that you have run (we can then retrieve it) and also allows us to request a review from you in regards to your Car Hire Excess experience when using our Site and your chosen Excess Insurer. Once again, thank you for your feedback , and we look forward to being of a further assistance to you in the future. Kind Regards David Neal Head of Customer Services MoneyMaxim

Posted 4 years ago

“Very polite and helpful”

Posted 4 years ago

Jason, Thank you for your review - We really appreciate the feedback. We have dropped you an email regarding this, as to whether or not you did mean to score us slightly higher than 3-stars, based on your wording. We look forward to your next visit to the site and our customer service team are on hand if needed - Please feel free to call 0800 520 0699. Ross Customer Service Specialist

Posted 4 years ago

“Was trying to buy car insurance whilst abroad. I had to trawl through several options before finally finding a company that allowed me to purchase whilst not physically in the UK. More filters are needed on Money Maximiser to speed things up”

Posted 4 years ago

Thank you for your review and feedback, We updated our service earlier this year, where we now provide more options for our customers to filter their car hire insurance quote, to help find policies that meet their specific requirements. This is something we're aware of and we're hoping to include it within our next version of the comparison engine, Sorry it took a bit more time for you to find a policy whilst you were already on your trip, however it's great to hear you managed to find a policy that met your specific requirements eventually! Thanks again for the feedback, and we look forward to assisting with any future car hire or insurance requirements. Ross Customer Service Specialist

Posted 4 years ago

“Seemed to work well enough this time.”

Posted 4 years ago

Stephen, Thank you for your review - Good to hear you found a policy that suited your specific requirements. We look forward to assisting again in the future, Ross Customer Service Specialist

Posted 4 years ago

“You seemed to miss out some providers”

Posted 4 years ago

Hi Sharon, We have dropped you a line directly to find out who you think we miss out on. We have the vast majority of UK insurers on the site and are very willing to incorporate anyone as long as they are full authorised by the Financial Conduct Authority, have high service levels and offer a great product. We are pretty certain that there is no-one missing that would feature towards the top of our results - there are a few companies who are quite expensive and prefer not to be compared, but they are very much in the minority. Mark Bower Moneymaxim.co.uk

Posted 4 years ago

“Not sure if I trust reviews”

Posted 4 years ago

John, Thank you for your review, At MoneyMaxim, we do not alter or delete any reviews that we receive - We are very proud of our 98% recommended rate, and many of our customers do rely on this feedback when using our service. We hope you found the site useful and managed to find an insurance policy that met your specific needs - If we can help with any future requirements, please do not hesitate visiting the site again or contacting us on 0800 520 0699. Ross Customer Service Specialist

Posted 4 years ago

“While the information provided on-line about the different offering was useful - However, when I ticked the option to have the results emailed to me, it seemed to work OK and I did receive an email - but the link provided in that email did not work....and I am a very experienced IT user so definitely a technical rather than user issue.”

Posted 4 years ago

Anonymous Thank you for this feedback. I'm now going to email you personally about this in the hope that we can pick up the phone together. Our technical team have looked into this from our end and we have been unable to replicate problem that you kindly refer to. If you were able to send us the email you received from us, this may help to throw some further light on the situation. Looking forward to hearing from you and hopefully establishing the reason for this. Thank you for bringing this to our attention. David David Neal Head of Customer Services Telephone Number 0800 5200 699 option 3 David Neal Head of Customer Services Telephone Number 0800 520 0699 option 3

Posted 4 years ago

“Easy to compare quotations with own parameters”

Posted 4 years ago

Hi, many thanks for your review - we are really pleased our service was easy to use and appears to have done the job for you. Mark Bower Moneymaxim.co.uk

Posted 4 years ago

“Good range of cheap policies. Would have liked to filter out those that require you to be in the UK at the time if purchase, instead I had to wade through loads of quotes to find one.”

Posted 4 years ago

Thanks for your comments. We totally agree and this new feature will be added within days. It is since we redesigned our service that a few insurers decided to add this restriction and therefor until recently it was not required. However we have already been working on adding this feature, have done the groundwork and our technical team are planning to add a new filter in the coming days. Sorry you have been inconvenienced, but the good news is that if you are in the same position again you search will be much quicker. Mark Bower Managing Director

Posted 4 years ago

“Nor sure how to answer this. I entered my details and got a response, what more can I say?”

Posted 4 years ago

Thank Anthony for your response. We do learn a great deal from the responses our users leave on our review platform, and as a result of changes made resulting from that we have seen a steady improvement in our ratings to the current position where 98 out of 100 users rate us four or five stars. We will take it that our service delivered for you, but if you do have any further thoughts at all please do not hesitate to contact us. Mark Bower Moneymaxim.co.uk

Posted 4 years ago

“service was good no complaints”

Posted 4 years ago

Hi Stuart, Thank you for your review, 3-stars would tend to suggest some sort of dissatisfaction with either the service provided or the product you purchased, however from your wording it does seem you were happy with both. We look forward to your next visit to the site and helping again with any future car hire or insurance requirements, Ross Customer Service Specialist

Posted 4 years ago

“The service from MoneyMaximiser was ok, there are lots of options and it's easy enough to use. What I find a questionable is the integrity of the insurance providers on the service. I bought excess insurance from one partner on the site and they didn't send me any documentation or answer my emails about my purchase”

Posted 4 years ago

Hi Danish, Thank you for your review - Great to hear you found a policy via our site, from the various options provided. We hope you have received the documents needed now - We do find sometimes they end up in customers junk/spam mail boxes. If you have not then we would suggest to contact the insurers directly and they will then be able to re-send any required information/documents. We look forward to assisting again with any future car hire or insurance requirements, Ross Customer Service Specialist

Posted 4 years ago

Author didn't leave any comments.

Posted 4 years ago

Thank you for your review, 3-stars would tend to suggest some sort of dissatisfaction - If you would like to add any further comment please do let us know, we appreciate feedback and are always looking to improve our service. We look forward to your next visit to the site and assisting with any future car hire or insurance requirements, Ross Customer Service Specialist

Posted 4 years ago

“Was cheaper with airline”

Posted 4 years ago

Thank you for your review, We do represent the majority of the car hire insurance market, so find the prices featured on our site tend to be very competitive, for example you can purchase a European daily policy for less than £2 a day. If however you are referring to car hire itself, then we are aware that Airlines offer great packages at certain times throughout the year, and glad to hear you benefited from this. We would be happy to discuss this further, if you would like to call on 0800 520 0699 (option 3). Ross Customer Service Specialist

Posted 4 years ago

“Simple search finder but could do with more filters - wanted to add 2 drivers to car hire excess cover had to look into details of each company which was a real chore!”

Posted 4 years ago

Thank you for your review - We hope from the results provided you found a policy that suited your needs. Within the last 2 months we have updated our comparison site to offer more filters and policy information than ever before - We would be more than happy to discuss this further with you, as to what filters we could include, to make the experience better for you and all other customers? All policies include cover for additional drivers, with the amount (whether 3, 4, 5 or unlimited) is the 4th point down under details on our site - In any case, it is always important you read insurance information/documents prior or once purchased, so you ensure it meets your requirements. If however you were looking for a policy that allows more than one driver to hire independently of each other, we have the option to filter these policies out on the results page, which would therefore show 'family' or 'dual lead driver' policies, and hopefully you were able to find this if needed. We look forward to assisting again with any future car hire or insurance requirements - Thanks again for your feedback, Ross Customer Service Specialist

Posted 4 years ago

“So far so good. Not gone on holiday yet so can’t review.”

Posted 4 years ago

Luke, Thank you for your review, We hope your holiday and car rental goes smooth, and you do not have to claim - but hopefully this policy offers you great peace of mind to enjoy your holiday! We look forward to your next visit to the site and assisting with any future car hire or insurance requirements. Ross Customer Service Specialist

Posted 4 years ago

“Carrental is looking for ditches on a totally damaged car. Thats their earning model”

Posted 4 years ago

Hence why it is a great idea to have a car hire excess insurance policy! Whether right or wrong, if a car hire company charge you an excess for damage to the vehicle, these policies will work perfectly in reimbursing you for that, following the correct claims procedure. We hope the policy provides you with peace of mind when hiring a car, and we look forward to assisting again with any future car rental or insurance requirement. Ross Customer Service Specialist

Posted 4 years ago

“The Question, 'Did you hire the vehicle in your country?' is unclear. If you hire via the internet in the UK for a car in another country, should you answer Yes or No? Yes i hired it in the UK OR No I hired it in another country but from the UK.”

Posted 4 years ago

Kevin, Thank you for your feedback, Following your communication earlier this week, we reviewed the information provided around the question 'Will you hire in your country of residence?' and have acted upon this, adding further information and hopefully making it clearer for our customers when running a quote. To confirm, it refers to whether you will be driving the vehicle you are hiring in the country where you reside, not whether or not you have actually arranged the hire in your country of residence. Thanks again for the feedback, Ross Customer Service Specialist

Posted 4 years ago

“I would find the comparisons more useful if they contained more pertinent information. It was only after purchasing the insurance and reading the polcy schedule from carhireexcess.com that I was made aware that all costs would be paid upfront by me and that I would then have to reclaim these. This was not my preference.”

Posted 4 years ago

Thank you for your review - We really appreciate feedback from customers and do take it on board, as it helps us improve the site and experience for all! When landing on our site, we do explain 'What is Car Hire Excess Insurance?' and here we explain how it works and also that the policy does work on a reimbursement basis. This is also mentioned within Carhireexcess.com's IPID, which is vital to read before purchasing any policy. You will find all policies on our site work in this way, and we hope you feel you did purchase the policy most suitable for you. Thanks again for your feedback, and we look forward to assisting again in the future, with either car hire or your insurance needs. Ross Customer Service Specialist

Posted 4 years ago

“Worked well”

Posted 4 years ago

David, Thank you for your review, A 3-star review would tend to suggest some sort of dissatisfaction with the policy you purchased or service received, however from what you have said it does sound as though you are happy with the overall experience and policy purchased. If we can offer any further assistance, please do let us know, we'd be more than happy to help! Ross Customer Service Specialist

Posted 4 years ago

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MoneyMaxim is rated 4.8 based on 6,853 reviews