Name: MoneyMaxim
Address: Suite 8, Market House Market Place Wokingham RG40 1AP, Wokingham
Rating: 4.75

“It is impossible to review an insurance company until you have made a claim. It was easy enough to take out the policy, that's not the important part”

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Posted 2 years ago

Anonymous Thank you for your reply. At this early stage, we we are only asking your opinion on how you found the experience in using our site, in running, reviewing and then purchasing your Car Hire Excess Insurance Policy via our site. You are also very welcome to pop back to your review at anytime, if you wish to update your review comments or review rating. Please feel free to do so. Once again, thank you for taking the time in providing your feedback. David Neal Head of Customer Services

Posted 2 years ago

“Review went well till it sent me through to insurances own web site, then the amount quoted on the comparison site went up by£4”

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Posted 2 years ago

Hi Bruce Happy to explain the situation here - you left our site and visited Bettersafe - they offer all our users a special discount but this is not displayed at first (they do have a message on screen explaining that the discount will be applied when you get to the payment page - but maybe that was missed). If you have gone ahead you would have need charged exactly the price we quoted on our site. Sorry if this was not as clear as you would have liked it - but at least we can reassure you that we do quote the right price! Mark Bower The MoneyMaxim team

Posted 2 years ago

“They compare excess insurers”

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Posted 2 years ago

Anonymous We must certainly do..... As a comparison site, we cover many areas including all types of insurances, Vehicle Hire, Travel, Lifestyle, Money, Utilities and lots more !!! Please feel free to call us on 01182 215951, or contact us via our web chat or even email us on Info@moneymaxim.co.uk and we will always be delighted to assist you. We do hope in future, that you will always use us for your Comparison needs. David Neal Head of Customer Services

Posted 2 years ago

“Moneymaxim are OK. However the devil is in the detail as i discovered last year when the car i hired at Geneva via Moneymaxim from Dollar ( nay AVIS which is important) got damaged on a road chicane at Chamoinix. Never have I had so much S*** from the excess hire company, AVIS, et Al. Suffice to say it cost me money to extradite me from the quagmire. My advice is ...be very careful!”

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Posted 2 years ago

Hi John, We have emailed you to make sure that you are aware that we are here to help if you face difficulties again. we have approaching 15 years of experience in this are and will happily share that to ensure you get the result you want. Hopefully we will be able to speak shortly and get to the bottom of the issue. Mark bower Managing Director

Posted 2 years ago

“Good comparison service and I have used it often in the past. However, it said there was a specific category for courtesy car excess insurance (e.g. when your car is being serviced), but I couldn’t see anything anywhere for that category of excess insurance which seems to be excluded from the general product?”

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Posted 2 years ago

Thanks both for the review and also for the time we spent on the phone chatting this through. As discussed there is a filter at the top of the results page whereby you can select Garage loan / Courtesy Cars and we will short list those companies who can help. Obviously this was not as apparent to you as we intended! We discussed adding this as an option earlier in the quote process and we will look into this, but there is a balance between providing every option possible and maintaining simplicity, so we do need to tread carefully. Thanks though for your feedback - it is through such comments that we have made dozens of upgrades to the service - and will continue to do so - it is genuinely appreciated. The MoneyMaxim Team

Posted 2 years ago

“Normally very good, but this time although I filled in their form correctly, including that I live in Spain, the lowest price company gave a quote for UK residents only, which is not what I wanted.”

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Posted 3 years ago

Graeme Blundell Having checked our internal portal, you have run a number of quotes from our site. If this does ever happen to you again, then please feel free to contact us immediately and we then do our very best in trying to replicate the problem you encountered at that time. This will then hopefully help us identify the problem and also help you in completing your quote / purchase. Thank you for your continued custom. David Neal Head of Customer Services

Posted 2 years ago

“Good service however unecessary collection of personal data.”

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Posted 3 years ago

Hi We have, over the years tried hard to balance the collection of data with our desire to make the process of both buying excess insurance, and dealing with after sales queries, as simple as possible. It is however a balance and clearly, for you, that's not quite right. What we do know is that if a user has an issue with a policy, and we can identify that we have been party to the process, we can intervene with insurers to help. We can also track down which insurer has been used if documents go astray. One thing we would assure you though - we only use your data to assist you - and unless you have opted into our newsletter it would only be used if you contacted us and asked for help. We will also happily delete details of any quote if requested - although that would prohibit us from assisting as above in the future. I hope that reassures you. Mark Bower Managing Director

Posted 3 years ago

“Easy and quick. Didn't use the insurance as our trip was canx due to the escalation of the Caronavirus situation”

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Posted 4 years ago

Anonymous Good to hear that your experience of using our site was "Easy and quick"... Really sorry to hear that you couldn't travel, lets hope we will all be able to venture out and travel again soon..... Wishing you the very best for now. Kind regards, David David Neal Head of Customer Services

Posted 4 years ago

“A little higher than comparable quotes received”

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Posted 4 years ago

Anthony Edwards Thank your for you review. Having looked at your scenario, the policy that you may have purchased may have had an additional feature which you possibly didn't require ? This may explain the slight difference in regards to the price. When hiring a car in the United Kingdom (via a European Car Hire Website), you would "normally" get the main insurances of Collision Damage Waiver, Theft Protection and 3rd Party Insurance as part of your car hire, i.e not having to pay a penny more. With this normally being the case, from our site, you would then choose the option of Vehicle hire Excess Insurance, which will then provide you with a reimbursement policy , which would cover the Excess on the areas of Collision Damage Waiver and Theft Waiver and other areas that are not typically in your car hire like the Windscreen, Tyres, Wheels, Undercarriage and Roof. If though, for example, a customer decided to choose a policy from our site which included the "main insurance of Collision Damage Wavier" (which on our site, this option is - Excess + Collision Damage Waiver (CDW) Insurance), due to this being an additional feature, this will add to the price slightly. This may explain why the prices were a little higher, but please feel free to contact us if this wasn't the case or if we could assist you further. Wishing you the very best for now. Kind regards, David David Neal Head of Customer Services

Posted 4 years ago

“Useful to get an idea of prices but cheaper prices were available when going direct”

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Posted 4 years ago

Andrew Donaldson Thank you for your most recent review. Pleasing to hear that you were able to gain a comparable of prices from our site (we do have a number of the Car Hire Excess Insurers on our site, with many providing discounted prices, when you click from our site to theirs online and then purchase. We always aspire in trying to do our very best for our customers and if you did wish to share with us your findings , we will be delighted to review this of course..... My contact details are below and it would be great to hear from you. Wishing you the very best for now. Kind regards, David David Neal Head of Customer Services Moneymaxim Telephone Number 01183 218197 info@moneymaxim.co.uk

Posted 4 years ago

“Came up with plenty of quotes”

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Posted 4 years ago

Anonymous That's great to hear and I do very much hope that this helped you to you to find your policy in record time. Please feel free to visit us again, where we have added a number of extra filters, to assist you further in tailoring your policy for your specific needs. Here's to next time. David Neal Head of Customer Services

Posted 1 year ago

“Great broker/comparison site for range of suppliers and price but not so easy to compare products and filter results to those of interest”

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Posted 4 years ago

Simon Noakes Thank you for your previous review. We have added a number of filters to assist you in tailoring your Car Hire Excess Insurance Policy and also an option where you can compare 3 policies at a time, line by line, feature by feature, limit by limit. Please feel free to pop on our site and to review these new features. You are also very welcome to call us on 01183 218197 option 3 and we will always be delighted to also share with yor our knowledge and experience in this area. David Neal Head of Customer Services

Posted 1 year ago

“OK for what it does, but it misses the real point. The real point is that the hire car companies hate people buying third party insurance instead of their own - they lose profit. Because of this, they will try to make things as difficult and unpleasant as possible if a claim does arise, and also ensure that they mis-describe parts of the claim so that it will not be covered by the insurance. This is what AVIS did to me, and extensive feedback I have received suggests this is typical. So in fact, third party insurance doesn't really work, and this was not clear to me from the website. Comparing policies is a bit academic when the truth is that, by construction, none of them are really fit for purpose,”

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Posted 4 years ago

Simon Martin We will delighted to discuss with you how a Independent Car Hire Excess Insurance Policy works and the benefits of having a Car Hire Excess Insurance policy when hiring a car from a Car Hire Company. For just over £2 per day, you can purchase a Car Hire Excess Reimbursement policy which will cover the excess (on the areas of Collision Damage Waiver and Theft Waiver) and other areas as an example like the Windscreen, Tyre, Wheels, Undercarriage, Roof....... I would never drive a hire car without a Car Hire Excess Policy, due to the peace of mind this provides. Happy to discuss further, please feel free to call me anytime. David Neal Head of Customer Services

Posted 1 year ago

“?...............”

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Posted 4 years ago

Jon Thompson If you do wish to provide some specific feedback then you are very welcome to. We are also very much here for you and if you do wish to call us on 0800 520 0699 option 3 then we will be delighted to assist you in anyway we can. Bye for now.... David Neal Head of Customer Services

Posted 4 years ago

“Good to use.”

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Posted 4 years ago

Marc Segalas It will be !!! The insurance policies as shown via our site are provided by the insurers themselves. All the features and limits are highlighted / defined , for each policy. The good news is for you is as one of our customers, when purchasing a Car Hire Excess Insurance Policy from our site, many of these policies are discounted by the insurers, when you buy their policy from our site online, to there's. If you do have any questions or if we can assist you in anyway at all though, then please feel free to contact us (Telephone number 0800 520 0699 option 3) and we will be delighted to assist you further. Now that you have bought your Car Hire Excess Insurance Policy, it will give you the peace of mind when hiring and driving your hire car, that the policy will be there for you if called upon! Wishing you a wonderful trip. David Neal Head of Customer Services

Posted 4 years ago

“easy to us site but so many options all with different wording you cannot identify which is which cover”

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Posted 4 years ago

Robert Schulte Thank you for your review comments. If we can ever assist you over the phone in the future, then please feel free to contact us on telephone number on 0800 520 0699 option 3, and we will be delighted to assist you from there. Our Customer Service team are very experienced and I'm sure we can answer any question that you may have from our site, in minutes.... We look forward to being of a further assistance to you in the future. David Neal Head of Customer Services

Posted 4 years ago

“Good site tozz,,,v compare many ÷™✓™®zzzb zs##@koypqsup*pliers. Good prices.”

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Posted 4 years ago

“Perfectly easy to use. The only issue is the list of companies is sorted by price and I could not see any way to change this, as I’d have like to look at, for example, the number of reviews. Minor criticism though.”

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Posted 4 years ago

Mark Overell Thank you for your feedback on this which has been noted and discussed internally here this afternoon at Moneymaxim. We do have a number of filters on our site, which help customers to tailor their policy during the application and from the results page. In regards to Reviews for the Car Hire Excess Insurers on our site, so that you get the opportunity to see / review them all, when clicking on a particular insurer on the results page, you will then see all the reviews for that insurer, but admittedly in date order, with the latest review on top, and with the oldest review at the bottom. Once thing that you can do (possibly in the future), if you go to: https://www.reviews.co.uk/company-reviews/store/moneymaximiser You will currently find at the time of writing (13/12/2019), 3345 reviews (Company & Product), with the Company Reviews being filtered either by date or by per rating (for example 5 Star, 4 Star, 3 Star , 2 Star & 1 Star) and Product Reviews will be in date order. Thank you for your feedback though, which will be further considered in regards to potential enhancements for our site. David Neal Head of Customer Services

Posted 4 years ago

“Good price for hire if van”

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Posted 4 years ago

Annoymous Yes, we cover excess insurance for a number of different type of hire vehicles: Cars - With 7 or fewer seats Cars - up to 9 seats Van's Minibuses up to 15 seats Campervans Motorhomes RV All are reimbursement policies which cover the Excess on the areas of Collision Damage and Theft Protection and the other areas that are not typically covered when hiring a vehicle like the Windscreen, Tyres, Wheels, Undercarriage and Roof. Thank you for visiting Moneymaxim and for your custom. David Neal Head of Customer Services

Posted 4 years ago

“Not as competitive as other sites”

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Posted 4 years ago

Anonymous Thank you for your feedback below. We have just sent you a personal email in regards to your review and we do really hope to hear from you. Following your review, we have looked into this and we are struggling to find any other like for like policies that are more competitive as you have stated !!! Please feel free to contact us and if you would be kind enough to let us know on which sites you did find better rate so we can seek to offer these too? We really do look forward to hearing from you. David David Neal Head of Customer Services

Posted 4 years ago


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

MoneyMaxim Reviews