MOLLY MAID UK Reviews

4.35 Rating 911 Reviews
85% of reviewers recommend MOLLY MAID UK

About MOLLY MAID UK: Founded in Canada in 1979 and introduced into the UK in 1984, MOLLY MAID is one of the world’s largest domestic maid services, with franchises in Canada, the USA, Japan and Portugal as well as the United Kingdom.

Uniformed, fully insured, full-time staff work in teams, travelling in blue cars displaying the MOLLY MAID logo and service telephone number. MOLLY MAID has a formal system of quality control, backed up by a customer satisfaction guarantee. The staff are trained to clean thoroughly, systematically and safely, providing their own cleaning equipment and supplies.

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Phone:
01628 583760

Email:
ukso@mollymaid.co.uk

Location:
MOLLY MAID House

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"Excellent Service Excellent Pricing Great Staff Cant fault the service"
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(9142) - Posted 2 hours ago
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"As a disabled person is it such a relief to know that the Molly Maid girls will be arriving every week to keep my home clean so that I am not embarrassed when I have visitors. They are all really kind, cheerful and very professional."
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(9161) - Posted 7 hours ago
"Very pleasant staff, love the smell of my house after. Shame there are bits missed such as cobwebs in high corners and dusted around some items instead of lifting them up, such as books or DVD player. These are the only points I have noticed other than that everything else is great"
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(9153) - Posted 2 days ago
"After initial problems Molly Maids were quick to sort them out. I'm very happy now"
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(9035) - Posted 2 days ago
"When they left, the house was clean and tidy. Very efficient."
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(9026) - Posted 4 days ago
"Two agreeable and presentable ladies, Kaylee (if that is the spelling) and a young lady whose name I did not catch arrived spot on time and after a short chat set about their tasks, which were acccomplished in very good time, and their experience shone through in many ways. i did take the opportunity of describing to Kaylee what a molly was a number of centuries ago and why when I heard your company name (well before the present) I was amused. My apologies for taking so long to submit this, but recovery takes a time."
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(9097) - Posted 6 days ago
Hello Frank, we are delighted to hear you found the cleaning team to be presentable and agreeable and that you felt their experience shone through in many ways. We do appreciate you taking your time, as will the team who carried out the work, to share your feedback. Thank you and we wish you well.
Posted 1 day ago
"Fantastic cleaners. House sparkling and girls have a really lovely demeanour, very unobtrusive."
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(9166) - Posted 6 days ago
Hello Beth thank you so much for your complimentary feedback on the MOLLY MAID Service. We are delighted to hear that you feel the cleaners are fantastic, that your house is sparkling and the girls have a lovely demeanor. We take pleasure and pride in passing your fine comments along to the team who carried out the work, they will be thrilled to hear this too.
Posted 6 days ago
"Generally well cleaned, could be more thorough in places (e.g under sofas, on wooden floors - often dirty marks still visible after they’ve been mopped). Overall a good job though."
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(9012) - Posted 6 days ago
Hello Gill Thank you for taking your time to leave feedback about the service you received. It's good to hear you feel that overall the team did a good job and we thank you for your specific feedback on areas that you feel need attention. We'll ensure to pass your comments on to the local Franchise Owner for them to follow up with you.
Posted 6 days ago
"The girls are great. Friendly and efficent."
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(9092) - Posted 1 week ago
Hello Margaret we are delighted to hear that you are pleased with the friendly and efficient service provided to you by your local MOLLY MAID team, your comments will be shared with them and we are sure they will be thrilled to hear this too. Thank you.
Posted 6 days ago
"They are extremely thougher , very professional, I am really pleased so far ."
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(9171) - Posted 1 week ago
Hello Lynette we are delighted to know that you are finding the cleaning team to be thorough and very professional so far. We will of course pass your positive comments across to the team who carry out the service, as it's always good to know what works well for you so that we can repeat this time after time.
Posted 6 days ago
"I have a chronic illness which means some weeks I can do very little housework because of the pain. Having the house cleaned from top to bottom once a month is a huge help!!"
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(9144) - Posted 1 week ago
Hi Thank you for taking your time to rate your MOLLY MAID Service we are heartened to hear that your monthly service is a huge help to you .We will pass your comments along to the team who carry out the work and we are sure they will be proud to know the difference this service is making. Thank you again and we wish you well.
Posted 6 days ago
Pat & Dick
Verified Buyer
"Professional, delightful ladies who clearly love dogs and do an excellent job"
Helpful Report
(9154) - Posted 1 week ago
Hello Pat and Dick great to hear that you found the ladies who provide the service to be delightful and that they did an excellent job for you. We are sure the dogs are very lovable in return too ! they are part of the family after all. Thank you for your feedback which will be shared with the local MOLLY MAID team there.
Posted 6 days ago
"Come to think about it I feel we need more time to get 'to know each other, so far there have only been two visits and although Donna and Donna have done a good job on both occasions there are still stuff there needs to be worked at. So please lets come back to the subject a bit further down the lane."
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(9123) - Posted 1 week ago
Hello Annie thank you for your feedback we are pleased to hear that a good job has been done on your first two cleans. We do appreciate all feedback as full customer satisfaction is very important to us, whether this is your first few cleans or a long standing service. Your comments will be shared with the local franchise owner to discuss with you any refinements that you feel maybe needed.
Posted 6 days ago
"It was generally a good clean however I’m not sure it’s worth the expense as dust was missed on some surfaces and an open cupboard in the kitchen, the bathroom floor was still dirty, the dressing table in the bedroom still had marks on it and cobwebs were missed from a spotlight to a beam in the main sitting room. Normally these things wouldn’t worry me but i’m Pointing them out due to the cost of the service. However all arrangements and admin have been excellent. Julia Tappin Thanks"
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(9167) - Posted 1 week ago
Hello Julia we are pleased to hear that generally the clean was good and we are sorry to hear your comments about the aspects of the service that you feel fell short of your expectations. We thank you for taking your time to leave this detailed feedback about the quality of the clean and pricing, which will be shared with the local franchise owner to follow up with you, with the view to refining the service and addressing your specific areas of concern.
Posted 6 days ago
"First cleaning experience, easy to set up and exceptional clean - wonderful to come back to!"
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(9035) - Posted 1 week ago
Hello James we welcome you as a new MOLLY MAID Customer and we are delighted to hear you appreciated the easy set up the exceptional clean. Thank you for your feedback which will be shared with the local Franchise Owner and the team who carried out the service.
Posted 1 week ago
"Cleaning all good"
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(9035) - Posted 1 week ago
Hello great to hear that the cleaning is all good. Thank you for taking the time to rate your MOLLY MAID Service, your comments will be shared with the team who carry out the work.
Posted 1 week ago
"A bit disappointed with dusting and hoovering. Areas clearly missed or not thoroughly done during first two cleans including behind downstairs loo door, skirting boards, blinds and lamp shades. Expected a really thorough job for the not so cheap rate."
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(9130) - Posted 1 week ago
Thank you very much for taking the time to give us your detailed feedback and we're sorry to hear you were disappointed with the service. We'll ensure to pass your comments on to the local Franchise Owner for them to follow up with you.
Posted 1 week ago
"Professional and reliable service."
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(9012) - Posted 1 week ago
Hi Thank you for your feedback we are thrilled to hear that you feel you are receiving a professional and reliable service. We will of course pass your positive comments across to the team who carry out the work, as it's always good to know what works well so that we can repeat this time after time.
Posted 1 week ago
"They did a very good job the first time they came as the house was very dusty after new kitchen fitted. Next visit not as much cleaning needed but bid a good job Syd"
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(9085) - Posted 1 week ago
Hello Syd. Thank you for taking your time to rate your MOLLY MAID service, we really appreciate it and are delighted to hear you feel the team did a good job. Your comments will be shared with the team who carry out the work. We wish you well and hope you are enjoying your new kitchen.
Posted 1 week ago
"Based on two visits we are very happy with the service provided by Molly Maid."
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(9010) - Posted 1 week ago
Hello we are very pleased to hear that you are happy with your first two MOLLY MAID services. We appreciate you taking the time to share your feedback which will be shared with the team who carry out the work, this will add to their motivation to deliver the service that works well for you. Thank you.
Posted 1 week ago
MOLLY MAID UK is rated 4.35 based on 911 reviews