Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,002 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,002 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer care. Excellent product.”

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Posted 2 years ago

“Excellent customer service! Very helpful, fast response. It was pleasure to work with Mokee team”

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Posted 2 years ago

“Great service and love the cot. It has a nice finish and quality feel.”

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Posted 2 years ago

“Beaux draps housses pour mon bébé et une boîte de chocolat en cadeau!”

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Posted 2 years ago

“The playpen is great - nice looking and easy to take up and put down. While small there is still enough room for my 7 month old to entertain herself and it was sturdy enough to withstand her 20 month old cousin using it too. Best thing is that I can easily slide it under the sofa at the end of the day”

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Posted 2 years ago

“Speed of response.”

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Posted 2 years ago

“Product quick and good quality! Nice touch with the Christmas gift”

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Posted 2 years ago

“We are very happy with the baby’s bed 120cm. It is really nice and functional !!! We just have some little problems with the drawer... its vas really difficult to attach the little wheels... thank you for the presents !”

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Posted 2 years ago

“Mon fils Thomas et ma belle fille sont heureux donc quoi dire de plus. Merci”

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Posted 2 years ago

“Commande rapide, bien emballée avec des petites attentions. Tout est parfait !”

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Posted 2 years ago

“Envoi très rapide avec une belle surprise à l’arrivée un petit train en chocolat. Le produit est top et nous convient parfaitement. Vraiment content de notre achat.”

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Posted 2 years ago

“It looks good, havnt used it yet baby only comes in a few weeks”

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Posted 2 years ago

“Quick delivery, great products. Very happy!”

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Posted 2 years ago

“Fast delivery, lovely product at a great price. The instructions were a bit vague and diagrams so small. But apart from that a very happy customer 😆”

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Posted 2 years ago

“Such a simple design but very stylish. I love the colour!”

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Posted 2 years ago

“livraison facile et assez rapide, en evanche je cherche à acheter le tiroir du lit mini ...pas dispo :(”

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Posted 2 years ago

“Cot looks great and very easy to assemble”

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Posted 2 years ago

“It arrived quickly to the UK despite coming from the EU as I was worried reading other reviews about it getting stuck in customs. We were expecting weeks of delays from what others had said but it arrived within 2 weeks of ordering! In perfect condition, very smart. Looking forward to putting it up and getting baby in there :).”

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Posted 2 years ago

“Lovely cot! We were impressed by the nice quality- looking forward to putting our little one in it soon.”

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Posted 2 years ago

“I ordered a Moses basket which was quite expensive, in the advert is doesn’t actually say it doesn’t come with the stand and for the money I paid I thought it would have, I don’t think I will be ordering from this company again as I’m very disappointed with my purchase”

Helpful Report

Posted 2 years ago

Dear Joshua, Thank you for your feedback. We are very sorry to hear that you are disappointed! As per the product specification: "The whole set includes: basket, white bedding, liner, and Aloe Vera mattress. The basic set does not include a stand." The last sentence is bolded. While adding Moses basket on the product page, you can select "Add stand" and then a stand will be added to your order. At moKee, we believe that the ordering process is easy and clear but if you have any suggestions, you are welcome to contact us at tlc@mokee.eu. Best wishes, moKee team

Posted 2 years ago

Mokee is rated 4.8 based on 1,002 reviews