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Mokee Reviews

4.8 Rating 1,002 Reviews

96 %

of reviewers recommend Mokee

Company Reviews

Product Reviews

4.8

Based on 1,002 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Mokee 1 star review on 4th May 2022

Mokee 5 star review on 23rd December 2021

Mokee 5 star review on 7th December 2021

Mokee 5 star review on 13th October 2021

Mokee 5 star review on 4th September 2021

Mokee 5 star review on 23rd July 2021

Mokee 5 star review on 15th July 2021

89

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really like my mokee wool nest and accessories! Delivery a little slow (but understandable due to current covid-19 situation). When contacted customer services they replied quickly and were very helpful!!”

Posted 3 years ago

“Good price delivery on time as stated and happy with condition and quality of the mini crib”

Posted 3 years ago

Hi There, Many thanks for the review, and we are delighted that you are happy with the product and service. Rohan and the team

Posted 3 years ago

“Très bien reçu malgré le confinement. Petit super joli et pratique 😊”

Posted 3 years ago

“Service client +”

Posted 4 years ago

“Nous avons reçu notre lit (Midi Lit Bébé Schplendid turquoise sans tiroir) dans les délais. Le rendu est très joli. Les pièces en bois non peinte sont d'un beau bois et de belle qualité. En revanche, lors du montage les trous de certaines pièces qui devaient s'imbriquer n'étaient pas en face, et nous avons dû en percé à nouveau. Nous avons également percé des trous supplémentaire par choix cette fois, pour avoir un niveau supplémentaire à mi-hauteur. La peinture est éraflée à un endroit, et elle est rugeuse à plusieurs niveau. Nous sommes globalement satisfaits de notre achat.”

Posted 4 years ago

“Nous avons été satisfait du délai de livraison (deux semaines) contrairement à ce qui était pressenti. Nous regrettons l'absence de plan de montage pour le couffin en osier et certains produits estampillés 'made in China'. Produit globalement satisfaisant et esthétiquement très beau.”

Posted 4 years ago

Chere Alilalone, Merci pour votre commentaire qui est très important pour nous. Nous sommes heureux d’apprendre que le délai de livraison a été respecté. Le plan de montage est désormais présent dans tous les colis. Nous pouvons également vous faire parvenir un exemplaire. Merci de revenir vers nous en nous écrivant à tlc@mokee.eu Nous mettons tout en œuvre pour que nos produits soient exclusivement produits en Europe. Cordialement, Magdalena

Posted 4 years ago

“Great product and quick delivery! Looks fantastic in our living room and easy to move around”

Posted 4 years ago

“We LOVE Mokee. We’ve had a wool nest since our baby was born but it was time to move her into a bigger bed. We’re really tight on space and baby is in our room so the mini cot works perfectly for us! Not to mention how beautiful it is too. We also opted for some bedding and are really happy with the quality, nice and soft and do not stiffen after washing like others can do. My only criticism would be that there are a few really tiny chips/inconsistencies In the paintwork when you look closely. Overall we’re really happy with all our purchases to date. The quality is fab and durable, no doubt will serve any other babies that might come along in the future.”

Posted 4 years ago

Dear Jessica, Thank you for choosing moKee and for sharing the review with us. Pleased to know you are satisfied with all the products and their functionality. We know space might be sometimes limited which is why we create solutions to maximise it as much as possible! Best wishes, Daria

Posted 4 years ago

“The woolnest cot is of good quality. The colours and design fits in well with our home decor.”

Posted 4 years ago

Dear Joanna, Thank you for choosing moKee! Pleased to know you're satisfied with the quality and its design! Best wishes, Daria

Posted 4 years ago

“So far so good. The cot bed was really easy to put up and it looks great. Clean and simple. The customer service team were really helpful too and responsive. Good communication.”

Posted 4 years ago

Dear Lorraine, Thank you for your lovely review! Pleased to know we met all of your expectations and you're satisfied with moKee products! Best wishes, Daria

Posted 4 years ago

“We recently bought the changing matt for on the MoKee cot. It is great and i wish i had bought it a long time ago rather than 6 months into having a baby! It is so good for people who struggle bending down to change nappies - a great height and nice storage solution in the velcro underneath for hanging on the side of the cot (as well as extra security when on top of the cot). Only thing was that the velcro was little delicate and when i went to remove the matt from the side of the cot, the velcro strip came away a bit, but not a big deal!”

Posted 4 years ago

Dear Customer, Thank you for choosing moKee and for sharing your feedback with us! At moKee we are focused on creating smart and useful solutions that's why we came up with the changing mat's idea. That's great to know it met your expectations and make your daily life easier! Best wishes, Daria

Posted 4 years ago

“Very happy with the products and service received from moKee! I received the wrong blanket with the first delivery but after an email to moKee, they sent out the correct item promptly and suggested I keep the first blanket as a gift which I was pleased to accept!”

Posted 4 years ago

Dear Customer, Thank you for your review and for appreacing our service. I am glad we managed to resolve the problem so promptly and we could find the solution that was satisfying for you and moKee! Best wishes, Daria

Posted 4 years ago

“Wonderful products and amazing service!”

Posted 4 years ago

Dear Customer, Thank you for choosing moKee and appreciating our products! Your satisfaction is incredibly important to us so if there is anything we can improve, do not hesitate to let us know! Best wishes, Daria

Posted 4 years ago

“Lovely product, very high quality. Not sure about the Velcro fastening from a style standpoint, but it’s a solid fix and I understand that it makes the mobile easy to reposition.”

Posted 4 years ago

Dear Ed, Thank you for your review and for choosing moKee products! As you mentioned, the Velcro has been used in the Mini Mobile's production to help at attaching it and to make sure it can be easily relocated whenever you need. Best wishes, Daria

Posted 4 years ago

“Delivery was done in time and product is in line is expectation.”

Posted 4 years ago

Dear Customer, Thank you for your review! That's amazing you're satisfied with the product that you received! Best wishes, Daria

Posted 4 years ago

“Parfait, super service après vente. Un contact en français serait appréciable”

Posted 4 years ago

“Beautiful baby bed, easily buildable. Same for the baby mobile. The two together are so expensive looking, for a price point that I think is really great. The only thing I would have changed is the shipping time, which I found a bit long.”

Posted 4 years ago

Dear Sandra, Thank you for choosing moKee and for your review! The Mini Mobile is an excellent addition to each cot! Regarding the delivery time, we already ship all the orders within a week and we're still working on this part of our service to make sure our Customers receive products as soon as possible. Best wishes, Daria

Posted 4 years ago

“Beautiful mini cot and great condition. Would be 5 stars if the delivery time was shorter, we waited 3 weeks from order to delivery.”

Posted 4 years ago

Dear Customer, Thank you for your review and for appreciating our products! I am really sorry the delivery took a little bit longer than expected. I am going to verify your order's case with our Logistics Centre to make sure such a situation won't happen again. In the last month we have been working really hard to improve our shipping time and we shortened it from 4 - 8 weeks to 1 week! Delivering products on time is one of the most important values at moKee. Best wishes, Daria

Posted 4 years ago

“Great product and styling. My wife and I love it. Sadly product if a little over priced taking into account it comes in unassembled and did have to drill hole for screw as not done.”

Posted 4 years ago

Dear Customer, Thank you for your review and for choosing moKee products! I am glad to know you liked the product's quality and design. We use the best materials to create the WoolNest - its basket is made from the Italian wool that is soft and long-lasting! For the stand, we use a sturdy and durable beech wood! Therefore, I can't agree the price is excessive considering the quality and the stylish look of this Moses basket. I strongly believe the WoolNest will meet all of your expectations and you will be very satisfied with its features. Best wishes, Daria

Posted 4 years ago

“Good products I recommand. Long delivery.”

Posted 4 years ago

Dear Customer, Thank you for your review and for recommending our products. I am pleased to know their quality met your expectations! Since the 1st of February, we have shortened our lead time significantly and currently, all the orders leave our warehouse within a week! The delivery always takes from 3 to 6 business days and depends on the courier company we cooperate with. However, we are still working on it how to deliver products even quicker! Best wishes, Daria

Posted 4 years ago

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Mokee is rated 4.8 based on 1,002 reviews