Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

“late shipment.”

Helpful Report

Posted 3 months ago

Good morning, Thank you very much for taking the time to provide your feedback on your experience with Mogo Direct. We appreciate your input and apologise for the inconvenience caused by the late shipment. At Mogo Direct, we strive to ensure that our customers have a seamless and positive experience throughout their journey with us. We understand that timely delivery is crucial and will work to ensure that this issue doesn't affect our customers going forward. Once again our apologies for any inconvenience caused. We hope to have the opportunity to serve you better in the future. Thank you for choosing Mogo Direct. Warm Regards, The Team @ Mogo Direct.

Posted 3 months ago

“Easy ordering process and fair pricing. Only reason not given 5 stars was from a managing expectations angle and is probably being over-pernickety but the confirmation email said I would be contacted by the dispatch team about delivery "to arrange a suitable delivery date with you". The next thing I received was an early morning text direct from DPD that the delivery would be made that day which luckily tied in with my plans so wasn't a problem, but it could have been. I would certainly use them again, it's just that I'm a stickler for businesses/people doing what they say they're going to, otherwise don't say it!”

Helpful Report

Posted 3 months ago

Good morning, Thank you for taking the time to provide feedback for Mogo Direct We are delighted to hear that you found our ordering process easy and our pricing fair. We appreciate your feedback regarding the confirmation email and management of expectations around the delivery. We apologize for the inconvenience caused to you. Customer satisfaction is our utmost priority and we understand the importance of honoring our promises. We appreciate your understanding and would like to assure you that we will use your feedback to work towards improving our process going forward. Thank you once again for choosing Mogo Direct. We look forward to serving you in the future, and please do not hesitate to reach out if you have any further feedback or queries. Warm regards, The Team @ Mogo Direct.

Posted 3 months ago

“Ordered a tressle table to use for an N scale railway set for my grandson.Ideal as able to fold legs away and lean it flat against the wall when not in use.Delivered in a timely fashion. Item well built and great value for money.”

Helpful Report

Posted 3 months ago

Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited

Posted 3 months ago

“Prompt, efficient delivery - on time. Good product, as described.”

Helpful Report

Posted 4 months ago

Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited

Posted 3 months ago

“Despite me specifically requesting this table to be put in our Greenhouse by the delivery company it was left out in torrential rain. The box that it came in disintegrated but the table itself seems ok”

Helpful Report

Posted 4 months ago

Good morning, Thank you for taking the time to leave a review - we're really sorry to hear your table wasn't left where requested. We have contacted our delivery partner to ensure drivers always take note of special requests to avoid any similar issues in the future. Thank you for your order with Mogo - despite the issues with your delivery, we hope your table fits the bill. Warm regards, The Team @ Mogo Direct

Posted 4 months ago

“I am very happy with my table and the service received from Mogo Direct”

Helpful Report

Posted 4 months ago

Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited

Posted 4 months ago

“Very helpful and accommodating to what we required. chairs were exactly what our hall needed. The delivery driver was very helpful and friendly. Overall would recommend Mogo Direct”

Helpful Report

Posted 4 months ago

Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited

Posted 4 months ago

“Placed order and received a call arranging delivery within a couple of hours, delivery was on time, products very good quality exactly what I was looking for 😀”

Helpful Report

Posted 4 months ago

Good morning, Thank you for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Team @ Mogo Direct Limited

Posted 4 months ago

“Loved the chairs I ordered. Good price, p and p reasonable too, delivery info was good and kept me informed.”

Helpful Report

Posted 5 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 5 months ago

“Excellent quality table. Very fast delivery.”

Helpful Report

Posted 5 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 5 months ago

“The whole process from start to finish was very straightforward and Seema was very attentive and responded extremely quickly to any questions I had. The order arrived safely and without issue and I would have no hesitation in recommending Mogo Direct to others.”

Helpful Report

Posted 5 months ago

Thank you so much for the five star rating! I'm so pleased to hear that you had a straightforward, smooth experience with us and that Seema was attentive and quick to answer any questions. We strive to ensure that all our customers are having an enjoyable shopping experience. Again, thank you for your kind feedback and we're glad that you received your order without any issue. We look forward to helping you again soon.

Posted 5 months ago

“First Class service. Seema was of great assistance!”

Helpful Report

Posted 5 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 5 months ago

“Good fast service and great,communication”

Helpful Report

Posted 5 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with the service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 5 months ago

“My small order was delivered quickly and I'm very pleased with the quality of the table. Unfortunately there was a minor damage upon delivery but this was quickly handled without fuss. All these factors are a sign of a great company and why they come highly recommended and have earned a 5 star review.”

Helpful Report

Posted 5 months ago

Thank you for your 5 star review of Mogo Direct! We're so pleased to hear that your order was delivered quickly and that you're pleased with the quality of the table. We apologize for the damage upon delivery and are glad that it was quickly handled, and to your satisfaction. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time.

Posted 5 months ago

“Love my banquet table - really sturdy and the finish is superb”

Helpful Report

Posted 5 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 5 months ago

“My purchase - a folding table for home use - is stylish for a utility item, sturdy when in use and folds down compactly. It is definitely superior to folding tables typically found in community halls. The service from Mogo was prompt and the item was delivered on the promised day.”

Helpful Report

Posted 5 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 5 months ago

“We are very satisfied with the banquetting chairs we purchased, both in terms of price and quality. We were also impressed with the service we received throughout, in particular the try before you buy service. Lending us a chair in advance of an order enabled us to ensure the chairs were right for our needs before committing to a large purchase. Particular thanks go to Karen Harvey who was exceptional throughout the purchase process.”

Helpful Report

Posted 5 months ago

Thank you so much for your 5 star rating of Mogo Direct! We are very pleased that you were happy with the banquetting chairs you bought. We really appreciate your kind words about our try before you buy service and Karen Harvey's excellent service throughout your purchase process. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time.

Posted 5 months ago

“Very Satisfying with the purchase”

Helpful Report

Posted 6 months ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 5 months ago

“Good quality table. Good communications and it arrived when it was supposed to!”

Helpful Report

Posted 6 months ago

Thank you for your fabulous 5 star rating of Mogo Direct! We are so pleased to hear that the table, as well as the timely delivery service met your expectations! We are thrilled that you had such a positive experience. Thank you again for your review!

Posted 5 months ago

“Excellent service and great products. I ordered the wrong sized tables by mistake and the team were able tp sort out my error quickly and efficiently!”

Helpful Report

Posted 7 months ago

Thank you so much for giving Mogo Direct a 5 star rating – we really appreciate it! We are so glad to hear you experienced excellent service and great products. We are sorry to hear that you initially ordered the wrong sized tables, however we are delighted we were able to help resolve your error quickly and efficiently. Thank you once again, and we hope to be able to help you again soon.

Posted 5 months ago


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Mogo Direct Reviews