Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

Write Your review

Tell us how Modern Rugs UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website Great selection of rugs Easy to order Rugs arrived on time Lovely rugs making our home a nicer place”

Helpful Report

Posted 4 years ago

“I ordered the aurora solar rug and was extremely pleased with my purchase, it has transformed my room. It was delivered promptly and well protected.”

Helpful Report

Posted 4 years ago

“I ordered a custom made 3m x 3.3m rug. The lead-time was 16 weeks. The rug arrived 4 weeks early and is truly fantastic. Me, the wife and kids love it. Amazing quality, super thick and luxurious.”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish. Would happily recommend to anyone.”

Helpful Report

Posted 4 years ago

“The beautiful rug we ordered came when it should and was exactly as I expected. The rug was packaged perfectly and flattened on the floor within a couple of hours. It looks lovely and fits my room perfectly. Many thanks.”

Helpful Report

Posted 4 years ago

“This is my 2nd rug I have bought from modern rugs and are over the moon with both.would recommend to anyone”

Helpful Report

Posted 4 years ago

“I came across modern rugs uk via google. Easy to use website and navigate around with a super fast checkout. So many choices available, I absolutely love my new grey rug, the quality is outstanding, it adds the perfect finishing touch to my living room, and it was cheaper here than next and other retailers that I looked at. I received an email immediately after placing my order to confirm the rug and colour that I had chosen, that was followed up with a further email to confirm it had been despatched, it was delivered to me within 48hrs. I highly recommend modern rugs uk, and I shall be placing further orders..”

Helpful Report

Posted 4 years ago

“Just perfect!! Larger than I thought it would be & it brings a great splash of colour to an otherwise plain space. Need to look for matching cushions now... Thanks for holding delivery until yesterday - really appreciated!”

Helpful Report

Posted 4 years ago

“Was a little anxious about buying online, without seeing/touching the product, but I wanted a designer style which I could not find in local stores. Should not have worried. I ordered over the phone and was thrilled when my kitchen runner and doormat arrived. Lovely quality and super design. All arrived well packed and within the time scale given. Will buy from here again. Thank you!!!”

Helpful Report

Posted 4 years ago

“Very impressed with the rug we ordered and the communication regarding the delivery. It arrived well wrapped and we have already had a lot of compliments as it fits in really well with the decor.”

Helpful Report

Posted 4 years ago

“Good choice but long delivery time compared to other suppliers.”

Helpful Report

Posted 4 years ago

“Just love my rug, has been admired by friends and family”

Helpful Report

Posted 4 years ago

“I love this rug. It’s in the kitchen at the moment but will go outside in the summer. It’s easy to clean and reversible.”

Helpful Report

Posted 4 years ago

“We had an issue with our rug and the customer service afterwards was just terrible. Basically told there was no guarantee at all on the product we spent hundreds of pounds on.”

Helpful Report

Posted 4 years ago

“Dealing with Modern Rugs was an absolute pleasure. They were super fast in responding (the owner personally phoned) and helped an urgent order for my daughter’s birthday. He very kindly included a surprise gift for my daughter! The rug quality is amazing and I have recommended to my friends. We will be back, thank you Amir! 10/10 Will - London”

Helpful Report

Posted 4 years ago

“No problems whatsoever from start to receiving my large carpet. As the carpet was not in stock I was kept informed throughout until delivered. My wife was over the moon, just what she wanted. Now its down it feels like it has always been there. It has replaced a 70 year old threadbare BMK same size carpet so it has something to live up to. I think this one will outlive us. Well done for the excellent service and will recommend your company to others without hesitation, Many thanks. Mr R B-Attewell Leicestershire.”

Helpful Report

Posted 4 years ago

“My rug looks great and was definitely value for money, prompt delivery too.”

Helpful Report

Posted 4 years ago

“Love my rugs bought 2 for my living room, great price and quick delivery”

Helpful Report

Posted 4 years ago

“Excellent service from ordering rug to delivery,would definatly recommend”

Helpful Report

Posted 4 years ago

“Absolutely delighted with my new rug,it arrived exactly on time when I received notification on delivery I will definitely use modern rugs again, very high quality”

Helpful Report

Posted 4 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews