Modern Rugs UK Reviews

4.60 Rating 514 Reviews
90% of reviewers recommend Modern Rugs UK

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Within 5 Days
average delivery time
Greater than 90%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
"Excellent rug quality and size just what I wanted."
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"Excellent very washable rugs. Great for families with multiple animals and mucky kids and a very messy husband!"
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"Love my rug"
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"Nice rug. Good value. We were advised of a delay as was out of stock, but then arrived quicker than expected."
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"Quick, efficient service and we love our rug. Thank you."
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"Very pleased with service and both purchases I have made with modern rugs"
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"Very pleased"
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"Great site, excellent choice and very good customer service."
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"Lovely thick soft rug, just what needed in front of wood burner"
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"Very good. As expected."
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"Beautiful rug. Boarder material is less substantial than I expected."
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"First class product with very neat design. Had to buy a separate underlay to stop it from slipping on tiled floor. Delivery took longer than anticipated. Seller only keeps a % of items in stock and our order had to be delivered from the Continent. However, no delivery charge."
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"Absolutely delighted with the quality of the rugs I bought"
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"Great rug, quality excellent"
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"beautiful colours and perfect size!"
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"Very quick efficient company. Very pleased with my purchase."
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"Rug is perfect for our attached garage. It sits between the outside door that we use to access the garage, and the house proper. Just what we wanted."
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"We are highly pleased with our new rug. The colours and quality are superb. Ordering and delivery was easy and quick. Will use them again when I need another rug."
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"The rug was too small and not great quality so I wanted to send it back but no free returns or even exchanges so am not stuck with a rug I can’t use (sending back cost nearly the same as the actual rug.). Such disappointing customer service and so out of kilter with the levels of customer service of their competitors."
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"Fast delivery of a quality product. Regular purchases due to cats living carpets for scratching. :-)"
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Modern Rugs UK is rated 4.60 based on 514 reviews

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Alice, Customer Support