Modern Rugs UK Reviews

4.55 Rating 1,985 Reviews
89% of reviewers recommend Modern Rugs UK

Write Your review

Tell us how Modern Rugs UK made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 92%
accurate and undamaged orders
96%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.58 out of 5
Returns & Refunds
returns process
Could Be Better
5
Guest
"A beautiful rug which arrived quickly and looks wonderful in the kitchen. We've received lots of compliments!"
Report
5
Guest
"Perfect rug for my landing, bought in the sale and delivered promptly. Will definitely shop here again."
Report
"Communication and delivery was very good. Quality of rug is fabulous, better than what I expected and for a great price and discount. I am very pleased and love my new rug👍👍👍"
Report
"A delight to deal with a company who are so professional. Our rug is lovely, soft under foot, looks very cosy and enhances our room. Would definitely check out Modern Rugs first when we require another rug."
Helpful Report
Visit Website
"Beautiful rug at a great price"
Helpful Report
"Rug was delivered really quickly. Colours not as bright as expected but still look good in the room."
Helpful Report
"Fab hard wearing rug and excellent value for money, the durable fabric when allows dried mud to brush off... and then shows no marks... can’t rate this rug enough."
Helpful Report
"Carpet was exactly the same as picture excellent quality perfect size came on time all sealed and well wrapped definatly buy again from modern carpets"
Helpful Report
"Good quality and rug was excellent exactly has it looked on line. Delivery service was very good also"
Helpful Report
"A really good range of sizes and colours. I chose a large multi colour modern design. The carpet is lovely, it arrived in a timely manner, was well packaged, and is of really nice quality. I would definitely use this company again."
Helpful Report
"Rug arrived on time, looks fantastic, so many compliments on its look. Value for money and would definitely recommend to friends and family"
Helpful Report
"A rug I ordered didn’t work with the space. The rug was returned without any fuss or problem."
Helpful Report
"Very pleased, very good quality !"
Helpful Report
"I am really impressed by the quality of this rug especially as I got such a good deal. The dark blue colour was slightly different from the picture but it still matches."
Helpful Report
"Fabulous rug Prompt deliver Excellent value for mobey"
Helpful Report
"Amazing rub. So soft and the colour is so beautiful,I got the lilac colour. Everyone that comes over falls in love with it"
Helpful Report
"This is a very good firm, and I would not hesitate to use them again. The website is very clear, not ambiguous like other sites. Well done to all at modern rugs."
Helpful Report
"The rug was exactly as described and arrived in perfect condition in the time stated."
Helpful Report
"Good service and a lovely rug in my hall. Good communication throughout and I would confidently use your company again in the future."
Helpful Report
"Nova Antique Grey Rug Excellent quality and price . Delivery as expected and very good customer service. Thank you"
Helpful Report
"There was a bit of confusion over delivery dates but everyone was helpful on the phone and sorted it out. We ordered the Yellow Happy Kilim and it is exactly what we needed and, most importantly, looks just like it did in the photo. We wanted something bright yellow and had already sent back a rug bought elsewhere which looked right on the website but turned out to be a dark mustard colour. The rug is good quality and the price was reasonable."
Helpful Report
"Very pleased with our new rug from Modern Rugs. Excellent quality at a very competitive price. Delivery was very prompt. Would not hesitate to recommend this company or its products."
Helpful Report
"Very nice quality rug at a great price! Non slip underlay a bonus too!"
Helpful Report
Modern Rugs UK is rated 4.55 based on 1,985 reviews