Moda Furnishings UK Reviews

3.67 Rating 9 Reviews
67% of reviewers recommend Moda Furnishings UK
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver, Courier
on-time delivery
Greater than 91%
Customer Service
communication channels
Email, Telephone
"Excellent quality garden furniture. Delivered in the time frame promised."
Helpful Report
Posted 3 months ago
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"I am surprised by the negative reviews too, it's been an absolute pleasure buying from Moda. I also dealt with Maria and she could not have been nicer or more helpful, she was brilliant, the best customer services representative I have ever dealt with. The furniture is very comfortable and looks great too. The delivery guys were extremely courteous and efficient. Well done Maria and Moda."
Helpful Report
Posted 4 months ago
"Reading the reviews here, I’m surprised by the negative ones. From the very beginning I’ve found Moda Furnishings to be an absolute delight to work with. I first contacted customer services late on a Sunday evening after realising I’d made a mistake with my online order. Maria proved to be one of the nicest people I’ve had the pleasure to deal with. She couldn’t have been more helpful. A few days later I was called by another department to arrange delivery. Our new garden furniture was delivered exactly as promised, by a couple of very pleasant guys. Unfortunately, when I assembled the furniture I found a fault with the table. I contacted customer services again and was soon told (by Maria again) that a replacement would be sent. Just a few days later it arrived and was fitted by the friendly and helpful delivery men. We now have a lovely garden furniture set. I thoroughly recommend Moda."
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Posted 4 months ago
"Delivery was on time and in full . Kevin and Paul were very helpful , no problem with the service at all"
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Posted 4 months ago
"Extremely happy with the work of Kevin and Paul. This was a large delivery in terrible weather. They worked unstintingly and were outstandingly pleasant, kind and courteous throughout-even though they were working in difficult conditions in my rather challenging drive-way. Totally professional. Thank you."
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Posted 8 months ago
"Excellent delivery service form Kevin and Paul, especially as it was raining cats and dogs. Ordered items on Tuesday delivered on Friday."
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Posted 8 months ago
"Terrible customer service and delivery team are outright liars. Against my better judgement I ordered from this company even though I had read terrible reviews about the delivery service (more fool me!!) I would not recommend this company"
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Posted 5 months ago
"The worst experience I've ever had and unlike the other review I did find anyone within the company who had any customer service skills! Products misrepresented, items not in stock when been told they were, please DO NOT BUY FROM THIS COMPANY, you have be warned!"
Helpful Report
Posted 10 months ago
"The most awful experience I have ever had with a company. Items stated as in stock when they are not, late delivery, missing items, abusive telephone calls, money back guarantee refused, poor quality furniture, threats and only one person in the entire company with any customer service skills. Already been reported to Trading Standards/ASA under previous name SELECT FURNISHINGS *Please do your research, do not trust the TrustPilot reviews as they are filtered and go elsewhere - company’s a disgrace!!"
Helpful Report
Posted 1 year ago
Moda Furnishings UK is rated 3.67 based on 9 reviews