Moda Furnishings UK Reviews

4.78 Rating 3,793 Reviews
96 %
of reviewers recommend Moda Furnishings UK
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.73 out of 5
Read Moda Furnishings UK Reviews

About Moda Furnishings UK:

From the foundations of interior décor and design, Moda now develop some of the finest furniture and accessory pieces for the home and garden.

As a leading garden furniture specialist, Moda’s luxury rattan and inspired contemporary products help create versatile outdoor living spaces that can be enjoyed as part of the home. We have developed exclusive manufacturing techniques to provide an attractive range of multi-functional outdoor furniture and accessories that are built to last. Everything we do is carefully considered to enhance our customer’s lifestyle. Our attention to detail and commitment to innovation is central to enabling the comfort of UK homes flow out into true outdoor living experiences.

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Anonymous
Anonymous  // 01/01/2019
We would highly recommend Moda. Simple order process and kept well informed along the way. We ordered during the first lockdown and any queries made with customer service were dealt with promptly. Delivery drivers were very professional and built our furniture with care. Overall we were very pleased at the time and wouldn’t hesitate to purchase from Moda again in the future
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Hello Julie, Thank you so much for your positive feedback. It is great to hear you had such a positive experience from order to delivery. Stay safe! Joe @ Moda
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Our furniture was delayed by 2 months but did arrive and is as good as it looked in the showroom. Admin staff were knowledgable and courteous whenever I called for an update. Louis and Anthony who delivered the furniture were very professional and helpful.
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Gorgeous set in clearance. Pip and Matt were helpful and gave great advice. Delivery guys could not have been more helpful.
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Hi Helen & Al, Thanks for your 5* review :) I'm pleased to hear the staff you dealt with provided great customer care! Robyn @ Moda
I paid £99 for the installation and put the furniture together which they did not do. The cushions that they supplied were dirty which they would supply but also mentioned that I could wash them, The lounge suite was delivered on August 21 and up to now I still haven't received the replacement cushions. I have emailed several times to return the suite but they tell me I am out of time and the cushions are still being delivered.
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Good afternoon Mrs Carpenter, Thank you for your feedback and for taking the time to speak to me on the telephone, an email will follow through to confirm the next steps. Kind regards Robyn @ Moda
Great prices and service
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Hey, Thanks for the great feedback, this is brilliant to see! Robyn @ Moda
Visited on the 01.12.21. From the start the Moda guy was really pleasant and very helpful in finding the items we wished to purchase. Nothing was too much trouble and he made our visit worthwhile. We have bought patio furniture from the company in the past and the experience is excellent. Recommended to our family and friends.
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Hi Dave, It's great to see your 5* review, I'm very pleased to hear you had a great experience with us and even better that you are a returning customer of ours :) We hope to welcome your friends and family in the future! Take care, Robyn @ Moda
I bought a table from Matt and Pip this morning. They were extremely helpful, nothing was too much trouble. They loaded it into my car with easy and was extremely pleasant. I can’t wait to come back for my garden furniture. Thank you very much
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Hi Rachel, It's great to see your review, so thanks for this! Customer satisfaction is our main aim so I'm pleased to see Matt and Pip gave great customer service. We hope you are happy with your new table and cant wait to greet you back in the future :) Robyn @ Moda
Excellent customer service and delivery service. Quality furniture specialist in luxury rattan and contemporary products. I purchased luxury rattan garden furniture in 2019 and following winter I simply hosed down the furniture and it cleaned up to perfectly. Highly recommended.
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Hello Sharon, Thank you for taking the time to leave such great feedback about your positive experience with us, I'm ever so happy to hear you are still enjoying your garden furniture :) If you need anything further in the future please do let us know! Robyn @ Moda
Matt was great,highly recommend moda.
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Hi, Thanks for your 5* feedback, this is great to hear :) Robyn @ Moda
Good service in store - delivery missing an item but quickly resolved.
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Hey. Thanks for your kind, honest review. I'm very sorry to hear an item was missing from your order but I'm now very pleased to hear this was resolved immidialtey! If you need any further assistance in the future please don't hesitate to contact us. Robyn @ Moda
Paul and Mike delivered and built our table which was exchanged due to age and they were both super helpful and completed the task without complaint. They kept me updated with the delivery on route and dismantled and built the new table quickly and efficiently.
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Hey Wendy, Thanks for your great feedback! We are very happy to hear your delivery went ahead as planned and if you need anything further in the future please do let us know :) Robyn @ Moda
Fantastic service from Pip and Matt. Knowledgeable, helpful and friendly. We got a bargain!
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Good afternoon Helen & Al, Thanks for taking the time to leave such a positive review, we are pleased to hear you had a great experience with us and we do hope you enjoy your new furniture for many years to come! Robyn @ Moda
Matt was great thanks
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Hi Fatoumata, It's great to see your review so thank you for this :) Robyn @ Moda
good web site
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Hello George, Thanks for the 5* review, we are pleased to hear you like our website! Robyn @ Moda
easy and quick
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Hey Jacqueline, Thanks for taking the time to leave your review, we are very pleased to hear our services are easy and quick :) Robyn @ Moda
Absolutely outstanding service by Pete and Paul. Nothing was too much trouble. Will definitely be recommending to friends/family
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Hi Ms Worthington, Thanks for your great review, Its always is fantastic to hear that you've had a positive experience with us :) Robyn @ Moda
Both Nyle and Barry - the delivery drivers - were so friendly and helpful. The person who helped us at the showroom - Bella - was incredibly enthusiastic and knowledgeable. She made us feel so much happier about the whole ’Moda’ experience. If it weren’t for her we I’m not sure if we would have bought the furniture or spent so much!
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Good afternoon Jools, Thank you very much for your 5* review, we are so happy to hear you had the positive Moda Experience that we pride ourselves on! Your feedback will certainly put a smile on Nyle, Barry and Bella's face so thanks again :) Robyn @ Moda
Outstanding costumer service by Matt, thanks for help
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Hello Sajid, It's great to see your review, I will ensure Matt received this great feedback! Robyn @ Moda
Great products and website
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Hi Patricia, Thanks for your 5* review, I'm pleased to hear you like our website and products :D Robyn @ Moda
Great products and service
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Hi Kim, Thanks for your positive feedback, I'm pleased to hear you had a great expeeince! Robyn @ Moda
Moda Furnishings UK is rated 4.78 based on 3,793 reviews