Moda Furnishings UK Reviews

2.91 Rating 121 Reviews
47 %
of reviewers recommend Moda Furnishings UK
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone
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About Moda Furnishings UK:

From the foundations of interior décor and design, Moda now develop some of the finest furniture and accessory pieces for the home and garden.

As a leading garden furniture specialist, Moda’s luxury rattan and inspired contemporary products help create versatile outdoor living spaces that can be enjoyed as part of the home. We have developed exclusive manufacturing techniques to provide an attractive range of multi-functional outdoor furniture and accessories that are built to last. Everything we do is carefully considered to enhance our customer’s lifestyle. Our attention to detail and commitment to innovation is central to enabling the comfort of UK homes flow out into true outdoor living experiences.

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Anonymous
Anonymous  // 01/01/2019
We would highly recommend Moda. Simple order process and kept well informed along the way. We ordered during the first lockdown and any queries made with customer service were dealt with promptly. Delivery drivers were very professional and built our furniture with care. Overall we were very pleased at the time and wouldn’t hesitate to purchase from Moda again in the future
Hello Julie,
Thank you so much for your positive feedback. It is great to hear you had such a positive experience from order to delivery.

Stay safe!
Joe @ Moda
Leon & John were great !!
Hi James, thanks for your feedback on our in-house delivery team. I will make sure the 5 stars are passed on to them.

Joe @ Moda
Happy so far
Hi Mark, thanks for your positive comments and 4 stars. I am sure you will be just as happy when your luxury garden furniture arrives.

Stay safe
Joe @ Moda
New cube set delivered this week . looks great . Mike & Chris who delivered and set it up were efficient & polite , what more can you ask!
Great review Rob, I am delighted you are happy with your beautiful cube set and our in house delivery team looked after you. Enjoy!

Joe @ Moda
Great service from both sales and delivery teams
Always great to receive a 5-star review from another happy customer, thanks Amy!

Joe @ Moda
Very friendly, helpful staff. Cannot wait to receive my new furniture
So far so good. The order process was simple and the items were delivered on time. The delivery team unloaded the items and placed them where we asked. The furniture looks good, so let’s see how it lasts - I hope a long time given the price.
Thank you so much for choosing Moda Furnishings, it means a lot to us. I am sure you will be delighted with our top quality product when it arrives. I am sure you won't need it, but don't forget your furniture comes with an industry-leading 7-year warranty!

Enjoy
Joe @ Moda
Received our second set of Moda furniture today following an earlier purchase last year. We were obviously impressed enough to order again, the furniture is high quality and backed up by superb service. John and Gary delivered and set up our furniture, they were professional, polite and efficient. We’d also had to delay delivery due to preparatory work overrunning and it wasn’t an issue. In summary, top quality products and customer service to match. Thank you
Mike, welcome back to Moda. Thanks for ordering with us again and for the top feedback. We are always learning and trying new things to ensure our product is top quality and our service is always 5 star, so hearing this from a returning customer is even better.

Stay safe!
Joe @ Moda
Excellent delivery service. Very nice product.
The website and range of products is fantastic and ordering our choices was simple. Caprice was a pleasure to deal with and very helpful. Cannot wait to receive our new furniture.
Easy website to view liked all ranges to do comparison. Found what i was looking for after asking for a sample to compare colours.
So far so good. The order process was simple and the items were delivered on time. The delivery team unloaded the items and placed them where we asked. The furniture looks good, so let’s see how it lasts - I hope a long time given the price.
Leon and John delivered our furniture this morning on time and managed to get it over our fence and Into the garden very efficiently. Good Service😁
Had a delivery this morning (22.01.21) of part of a large order. Rob & Mike arrived on time, were thoroughly pleasant and professional, and I'm extremely pleased with the product and the service. Cannot recommend them enough!
We ordered some outdoor furniture and everyone that helped us over the phone was very helpful, friendly and professional. Maria sent the quote quickly to us and we were able to change things around without hassle. Very good customer service so far. We’re looking forward to receiving our furniture soon!
Thanks for this awesome feedback, Nicola. We have been making some exciting improvements with our sales and service offering, great to see this is paying off. I hope you enjoy your new furniture.

Joe @ Moda
Brilliant customer service. Nyle and James , the delivery guys, were really friendly, polite and helpful. Thanks again Moda!
Hi Michelle, thanks for the feedback regarding our in-house delivery team, Nyle and James. We aim to deliver first-class customer service right from order to delivery, so this feedback will mean a lot to the team. Enjoy!

Joe @ Moda
Henrietta was extremely helpful patient and understanding of our needs. An excellent advert for the company.
We have purchased from Moda several times now. Furniture is very good quality and the staff is always very helpful. This time Caprice was our helpful member of staff and nothing was too much terrible and very friendly as well. Would highly recommend Moda Furnishings!
Always great to hear from a returning customer, Susan. We take pride from order to delivery, in providing luxury service and product, so your five-star review means a lot to us!

Stay safe!
Joe @ Moda
Very helpful assistant, Maria, both on online chat and when we spoke on phone
Hi Eileen, thanks for taking the time to leave a review, always great to hear positive comments about our fantastic sales team.

Joe @ Moda
I can only rate the service I have received from the assistant I spoke to, Caprice, who was very helpful, friendly and knowledgeable about the product and service.
Susan, thanks for leaving such positive feedback regarding the service provided by Caprice. I am sure you will be delighted with your new purchase.
Marie was very helpful and helped us with all our questions and queries ... very happy customers 😀
Hello Simon & Deb, Great feedback for Maria thanks so much for taking the time to leave such a positive review.
Moda Furnishings UK is rated 2.91 based on 121 reviews