Moda Furnishings UK Reviews

4.75 Rating 3,045 Reviews
95 %
of reviewers recommend Moda Furnishings UK
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.73 out of 5
Read Moda Furnishings UK Reviews

About Moda Furnishings UK:

From the foundations of interior décor and design, Moda now develop some of the finest furniture and accessory pieces for the home and garden.

As a leading garden furniture specialist, Moda’s luxury rattan and inspired contemporary products help create versatile outdoor living spaces that can be enjoyed as part of the home. We have developed exclusive manufacturing techniques to provide an attractive range of multi-functional outdoor furniture and accessories that are built to last. Everything we do is carefully considered to enhance our customer’s lifestyle. Our attention to detail and commitment to innovation is central to enabling the comfort of UK homes flow out into true outdoor living experiences.

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Anonymous
Anonymous  // 01/01/2019
We would highly recommend Moda. Simple order process and kept well informed along the way. We ordered during the first lockdown and any queries made with customer service were dealt with promptly. Delivery drivers were very professional and built our furniture with care. Overall we were very pleased at the time and wouldn’t hesitate to purchase from Moda again in the future
Hello Julie, Thank you so much for your positive feedback. It is great to hear you had such a positive experience from order to delivery. Stay safe! Joe @ Moda
We’re very pleased with the excellent service we’ve received. Brilliant communication and they responded really well to our continued delays with our garden refurbishment. Mark and Brian delivered our sofa set and were extremely helpful.
I had a problem with my original delivery it was dealt with swiftly and professionally by customer service, Nyle and Leon came today and sorted it all out quickly, efficiently and pleasantly. I’m Very pleased with the service I’ve received
Greta furniture, arrived promptly, and Mark and Brian were so helpful in getting it set up. Would definitely buy from them again!
Great delivery from Leon and Nile - kept us informed and great characters
Customer service from order to delivery was excellent. Delivery staff were really courteous and helpful. Our garden is down a flight of stairs making it difficult to access but Colin and Leon were brilliant.
Purchased a corner sofa set on Saturday from the clearance section and it was delivered today! Great customer service in the warehouse. Leon and Colin delivered it this morning - both very friendly guys - thank you
Very impressed with the quality of the furniture and service received. Placed order on Sunday and had delivery the next day! Colin and Leon delivered my furniture and were very efficient, helpful and friendly. Highly recommended.
Great delivery service from Leon and Colin. Thank you. Excellent advance warning and most helpful on arrival. All good.
Great lads good job Marc .C and Danny.N
Good service even when something was broken. Very helpful staff
The lady in the Cheltenham store could not have been more helpful thank you. Also David R and Lee G very helpful on delivery. All very good and I would recommend. Thank you.
The furniture arrived when scheduled and the delivery drivers were very professional and friendly. Would recommend these drivers as they are an asset to the company
I would definitely recommend MF. I had a rattan table which had unusually damaged in the heat. They have replaced and assembled FOC. It was unfortunate as the the quality of their furniture is excellent. Paul and Pete the delivery men were polite, professional and efficient, a credit to the company.
Great delivery staff - they brought our boxes into our back garden and explained how we should assemble everything. Thank you Damien B and Lewis C
The delivery guys (Leon and i can’t remember sorry) were absolutely lovely, super friendly, couldn’t do enough to help me out as i was feeding my baby when they arrived, great service. I’ve only marked down as i was expecting a call from the central team in advance of delivery to confirm dates/service available (unpack etc) but didn’t receive it. Im not particularly bothered but the expectation was there.
Pete and Paul delivered furniture to our beach house today. Great service, friendly and no complaints despite 75mph winds offshore at the nearby Needles. This is the second moda delivery this year and we still highly rate the service. Keep it up.
Damien B and Lewis C were great delivering our furniture
We had the Moda ARC 14 rattan set delivered and installed. Beautiful, sturdy and well made rattan set. The quality speaks for itself. The installation team Mark & Brian were very professional, provided a demonstration of the gas fire pit dining table and removed all packaging from site.
Our garden furniture arrived today, it’s lovely. Mark & Brian put it all up and removed all the rubbish, they were both efficient and polite.
Delivery prompt, efficient and courteous by Pete and Paul (Moda). Product very good and well designed & constructed. We reported a faulty armchair foot and Moda has despatched a replacement. We are awaiting delivery from a third party courier APC overnight who so far have failed to deliver on time and day stated with no communication except for a further delivery slot, we still await delivery. If Moda want to maintain their excellent levels of customer care they need to be careful to choose the right partners to uphold their levels of service.
Moda Furnishings UK is rated 4.75 based on 3,045 reviews