Moda Furnishings UK Reviews

3.67 Rating 9 Reviews
67% of reviewers recommend Moda Furnishings UK
645 Review Views (past 24 hours)
10PM - 12AM
41 Review Views
12AM - 2AM
23 Review Views
2AM - 4AM
55 Review Views
4AM - 6AM
118 Review Views
6AM - 8AM
59 Review Views
8AM - 10AM
81 Review Views
10AM - 12PM
64 Review Views
12PM - 2PM
38 Review Views
2PM - 4PM
40 Review Views
4PM - 6PM
42 Review Views
6PM - 8PM
44 Review Views
8PM - 10PM
40 Review Views
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Moda Furnishings UK made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver, Courier
on-time delivery
Greater than 91%
Customer Service
communication channels
Email, Telephone
"Excellent quality garden furniture. Delivered in the time frame promised."
Helpful Report
Posted 3 months ago
Are you Moda Furnishings UK? Gain access to your dashboard so you can reply to this review. Get Access
"I am surprised by the negative reviews too, it's been an absolute pleasure buying from Moda. I also dealt with Maria and she could not have been nicer or more helpful, she was brilliant, the best customer services representative I have ever dealt with. The furniture is very comfortable and looks great too. The delivery guys were extremely courteous and efficient. Well done Maria and Moda."
Helpful Report
Posted 4 months ago
"Reading the reviews here, I’m surprised by the negative ones. From the very beginning I’ve found Moda Furnishings to be an absolute delight to work with. I first contacted customer services late on a Sunday evening after realising I’d made a mistake with my online order. Maria proved to be one of the nicest people I’ve had the pleasure to deal with. She couldn’t have been more helpful. A few days later I was called by another department to arrange delivery. Our new garden furniture was delivered exactly as promised, by a couple of very pleasant guys. Unfortunately, when I assembled the furniture I found a fault with the table. I contacted customer services again and was soon told (by Maria again) that a replacement would be sent. Just a few days later it arrived and was fitted by the friendly and helpful delivery men. We now have a lovely garden furniture set. I thoroughly recommend Moda."
Helpful Report
Posted 4 months ago
"Delivery was on time and in full . Kevin and Paul were very helpful , no problem with the service at all"
Helpful Report
Posted 4 months ago
"Terrible customer service and delivery team are outright liars. Against my better judgement I ordered from this company even though I had read terrible reviews about the delivery service (more fool me!!) I would not recommend this company"
Helpful Report
Posted 5 months ago
"Extremely happy with the work of Kevin and Paul. This was a large delivery in terrible weather. They worked unstintingly and were outstandingly pleasant, kind and courteous throughout-even though they were working in difficult conditions in my rather challenging drive-way. Totally professional. Thank you."
Helpful Report
Posted 8 months ago
"Excellent delivery service form Kevin and Paul, especially as it was raining cats and dogs. Ordered items on Tuesday delivered on Friday."
Helpful Report
Posted 8 months ago
"The worst experience I've ever had and unlike the other review I did find anyone within the company who had any customer service skills! Products misrepresented, items not in stock when been told they were, please DO NOT BUY FROM THIS COMPANY, you have be warned!"
Helpful Report
Posted 10 months ago
"The most awful experience I have ever had with a company. Items stated as in stock when they are not, late delivery, missing items, abusive telephone calls, money back guarantee refused, poor quality furniture, threats and only one person in the entire company with any customer service skills. Already been reported to Trading Standards/ASA under previous name SELECT FURNISHINGS *Please do your research, do not trust the TrustPilot reviews as they are filtered and go elsewhere - company’s a disgrace!!"
Helpful Report
Posted 1 year ago
Moda Furnishings UK is rated 3.67 based on 9 reviews