Mobile Lab Reviews

Name: Mobile Lab
Rating: 4.86

4.9 Rating 2,263 Reviews

97 %

of reviewers recommend Mobile Lab

Company Reviews

Questions

Metrics

4.9

Based on 2,263 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 978 3520

Email:

info@mobilelab.email

Location:

Bulwell, Hucknall, Stapleford

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Mobile Lab 5 star review on 20th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly professional help”

Helpful Report

(Mobile Lab Beeston) - Posted 1 year ago

“Phone fixed within an hour and cleaned up for free! Great service.”

Helpful Report

(Mobile Lab Beeston) - Posted 1 year ago

“Easy to use, no fuss and delivered the next day (next day delivery) easy. Products work fine (usb c plug and usb apple watch charger) Would definitely buy from here again.”

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Posted 1 year ago

“Very good Polecam”

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(Mobile Lab Derbion) - Posted 1 year ago

“Easy to book in online with a time slot and the guy was very polite and friendly.”

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(Mobile Lab Beeston) - Posted 1 year ago

“Nice and friendly staff, great service.”

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(Mobile Lab Derbion) - Posted 1 year ago

“Really great guys”

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(Mobile Lab Intu Victoria) - Posted 1 year ago

“Took my PS4 in for an HDMI port repair - got quoted £60 and a one week turnaround time. Two weeks after dropping it off in their Hucknall store, I chased an update via phone call (no answer) and eventually got a text message through asking what was the matter. Got told there had been delays and they would have to get in touch with ‘HQ’. Was then promised an update would follow in due course. No update was received; I phoned twice, to no answer, and messaged and emailed to no answer. Eventually took time out of my working day to go into their store where conveniently it so happened my PlayStation was under the counter, awaiting collection! Rating two stars for rubbish communications and false promises - but Jamie in store was helpful and willing to assist, and my PlayStation was repaired sufficiently. This doesn’t mean I would recommend and I certainly won’t be using again.”

Helpful Report

(Mobile Lab Hucknall) - Posted 1 year ago

“Will never order from here again cannot deliver on time”

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Posted 1 year ago

“Very good customer service and advise!”

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(Mobile Lab Derbion) - Posted 1 year ago

“I paid for next day delivery and still haven’t received my charger.”

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Posted 1 year ago

“Excellent friendly efficient service.”

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(Mobile Lab Sutton) - Posted 1 year ago

“Great service Replaced my screen in 45 mins Really helpful”

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(Mobile Lab Bulwell) - Posted 1 year ago

“Very helpful friendly staff”

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(Mobile Lab Bulwell) - Posted 1 year ago

“I had an iPhone battery replacement. Very prompt service and friendly, helpful staff. Great value.”

Helpful Report

(Mobile Lab Intu Victoria) - Posted 1 year ago

“Went into day as phone was still under guarantee and the button need refitting as seem as it got messed up when they put the screen all I can say is the man their is very rude not friendly at all and moans when an old device”