“We have dealt with ML badges for months now, ordering a high volume of bespoke designed badges regularly and they have been excellent every time!
They have always been helpful with recommendations and the products are always top class!
We will continue using them for a long time.”
Hello Don,
I am rather confused, I have thoroughly checked with our main order processing office and your name is not listed anywhere in our system so I can only logically conclude that you are confusing my company with another.
Kind Regards,
Martin Boskett
Managing Director
“The product turned out good but getting them was a nightmare. First I contacted you, then when you went to contact me back, you somehow sent an email to someone else so I never heard back from you. Finally after a week, I thought something was wrong so I contacted you back which is when you told me you had sent the email to the wrong person but still needed something from me in order to send the proof. So I sent the art right away and then you sent the proof but it had a mistake so it needed to be redone. So then it was sent again but it had a different mistake this time but you said it would be fine and that I could pay for it and you'd make sure it'd go ok. So I did but because of all those mistakes starting with them sending the reply to someone else, the whole project ended up being delayed by 2 weeks. I voiced my concerns about that and the person who I spoke to was also rude. But I still wanted my product and had faith that if it turned out how I wanted, I could forgive everything. But then I got it. And I found out that the mistake you had on the second proof was not fixed at all so you sent the wrong quantity. When I emailed you about that, you did send me more of the right quantity free of cost which was good but still. You made the mistakes that delayed my project by 2 weeks forcing me to contact all my customers and apologize, and when I voiced it, your employee was rude and still made mistakes til the very end. It was overall just sad considering I had such high expectations. The only thing good that I can say is that the pins turned out great.”
We are so sorry to hear that there were problems with your order and can only apologise for the lack of customer care in this case. I can assure you that measures have been put into place to ensure that our usual high standards are maintained in future.
I am pleased to hear that you were happy with your badges and hope be of service again.
Kind Regards,
Martin Boskett
Managing Director
“I have dealt with ML Badges for a few times and they have shown good service in supplying a quality product I would recommend ML Badges to other prospective clients”
Dear Barry Wilkinson,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
Dear Graeme,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
“ML Badges listened to all of our unusual and glittery requests, and made our badge dreams come true! They were professional, helpful and speedy! We will definitely use them for all dreamy badge ideas going forward.”
Dear Lucinda,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
“We have used ML badges for several years and would highly recommend them to anyone. Their service is always quick and efficient and they are always keen to help and advise no matter how many times you make changes before getting to the final design.”
“We were let down by our regular supplier at the last minute. Martin and his team managed to turn our order round quickly and efficiently. The added bonus was Martins products were better quality at a cheaper price.we will definitely be using you again. 5 stars.”
Dear John,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
“Our Lions Club is 50 this year and we decided to replicate the badge that we had for our 25th anniversary. We were very impressed how easy it was to order and the finished project is superb. Thanks”
Dear Gill,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
Dear Justine,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
Dear Mike,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
Dear Terry,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
Dear David,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
Dear John,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
Dear Lawrence,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
“I am the Secretary of a charity badge collectors club in Northern Ireland and we have used
ML Badges & More for about 20 years. We have always found them great to work with. They are honest, reliable and Martin, Jayne , Pat and the rest of the team are always very accommodating in trying to turn our pen stick figure drawings into lifelike figures. I thank ML for their FRIENDSHIP as well as their great business relationship. I would give a 5 star rating to this Company and recommend them to all. Keep doing what you are doing. Regards NIGEL KELL P.I.C.A. ( N.I.)”
Hi Nigel, you are very kind, I thank you for your on going loyalty towards my company, it is always a pleasure fulfilling your requirements, remember the days when I drew your designs and coloured in by hand!!, happy days. Martin
“There is nothing - nothing - that has made me unhappy with ML
The badges are terrific and suit our needs perfectly. We are trying to cover all areas of the curriculum so some students have amassed quite a few, rather like the days of being awarded cub, brownie badges etc
I have even noticed some staff have been wearing the badges- they too have to earn them.
The principal has bought a special box, complete with compartments, to house our growing numbers of badges
I cannot fault the customer service, Sarah has been extremely helpful. I realise that in the grand scheme our orders are not huge, but the way Sarah has been so helpful - we could have been the highest spender.
My favourite - the bookworm, he makes me smile every day”
Dear Soo,
Many thanks for your comments, both myself and my team look forward being of service again soon.
Kind Regards,
Martin Boskett
Managing Director
