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Shabby. Reviews

3.9 Rating 1,163 Reviews
72 %
of reviewers recommend Shabby.
Company Reviews Metrics Info
3.9
Based on 1,163 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 59%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Shabby. Reviews

About Shabby.:

The UK's Favourite online store for Furniture & Accessories

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Shabby. 5 star review on 11th January 2023
Anonymous
Shabby. 5 star review on 25th November 2022
Martine Carrington
Shabby. 5 star review on 25th November 2022
Martine Carrington
Shabby. 5 star review on 23rd November 2022
Braker, Lisa
Shabby. 5 star review on 20th October 2022
Marie Phipps
Shabby. 5 star review on 10th March 2021
Michelle Williams
Shabby. 5 star review on 28th February 2021
Karen Russell
65
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sharon Anderson
Verified Buyer
“I bought the large ginger jar and it is absolutely stunning, it also arrived in very quick time . Very happy customer”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin Shabby.co.uk
Posted 1 year ago
Anonymous
Verified Buyer
“Beautiful mirrors, good quality. Just what I was looking for.”
Shabby. 5 star review on 11th January 2023
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Anonymous
Verified Buyer
“Love this site bought mismanagement xervice”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Amanda Mehmet
Verified Buyer
“I am very happy with my dressing table stool, it looks great and is very well made. I have been been very happy with the service, I have been kept up to date with the progress of my order all the way through and I didn’t have to wait long for delivery.”
Helpful Report
Posted 1 year ago
Good Afternoon, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Diane Thomson
Verified Buyer
“First time l have used shabby but impressed with the service arrived really quick and was kept informed on delivery time and delivered by a very pleasant man would use again”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Jean Tsingano
Verified Buyer
“Dressing table stool is beautiful and classy. Adding room definition. Very good customer service too”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin Shabby.co.uk
Posted 1 year ago
Mary Rennie
Verified Buyer
“Not used the throws yet waiting for the dog to go to its owner before we put them on. He's a visitor 5 days a week.”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Barbara Hibbert
Verified Buyer
“Love my 2 boxes arrived today. Delivered on time as promised.”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Christina Allen
Verified Buyer
“Very good quick response an delivery will use again”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Caroline Lewington
Verified Buyer
“i ordered 2 bar stools and they arrived 2 days later .. they were east to put together and look great in my new home .. very happy 😊”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Audrey Thomson
Verified Buyer
“Very satisfied from start to finish. Process was so easy. All enquries were dealt with promptly. Delivery was also excellent. Ordered Thursday arrived Tuesday. Oh and very pleased with my new chaise longe. Certainly recommend Shabby.”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Diana Olaru
Verified Buyer
“Very happy with my purchase. Definitely I'll use next time .”
Helpful Report
Posted 1 year ago
Good Afternoon, Thank you for taking the time to leave a review! Delighted to hear you are happy with your items and the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Martine Carrington
Verified Buyer
“I really love my chairs, and they arrived in 2 days , although 2 of them had little rips in them but I think that's down to the courier as both boxes were battered to bits, spoke to the company and they are replacing them next week, great customer service thank you Benjamin”
Shabby. 5 star review on 25th November 2022 Shabby. 5 star review on 25th November 2022
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy with your items and the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Helen Butcher
Verified Buyer
“Absolutely love my bolster cushion and excellent quality too.”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy with your items and the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Braker, Lisa
Verified Buyer
“Absolutely love the apple & pear! They look great in my kitchen window. Super speedy delivery! I only ordered yesterday and to my surprise, they arrived today! Highly recommend.”
Shabby. 5 star review on 23rd November 2022
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy with your items and the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Marie Phipps
Verified Buyer
“Very happy with my dining table, fantastic quality and good value. Customer service was also very good and easy to get hold of, would definitely order from here again.”
Shabby. 5 star review on 20th October 2022
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy with your items and the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Michelle Coleman
Verified Buyer
“So pleased with the service..delivery was very quick and the mirror is gorgeous...havn't finished decorating yet or would have sent a pic. Thankyou i will recommend you to friends.😁”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy with your items and the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin
Posted 1 year ago
Nicky Hutch
Unverified Reviewer
“Beautiful rug which unfortunately did not suit our decor. Contacted customer service who were very helpful in arranging a return. Would definitely purchase from this company again”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy with your items and the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin Shabby.co.uk
Posted 1 year ago
Anonymous
Unverified Reviewer
“Beautiful mirror, flawless transaction, lovely follow up email from the seller. Will shop here again. Thank you”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for taking the time to leave a review! Delighted to hear you are happy with your items and the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin Shabby.co.uk
Posted 1 year ago
Danielle
Unverified Reviewer
“After hearing shabby store had been taken over recently after the previous owners had gone into administration and taken my money for items, I was sceptical about buying again from here. But after reading reviews and articles on the new owners I bit the bullet and ordered the jar I had wanted for a while and everything was perfect! The jar is beautiful and I received emails straight away and right up until it was delivered. I am so glad it is back up and running with genuine people! Thank you”
Helpful Report
Posted 1 year ago
Good Afternoon Danielle, Thank you for taking the time to leave a review! Delighted to hear you are happy with your items and the service received! If there is anything at all I can help with, please do not hesitate to contact me further! Kind Regards, Benjamin Shabby.co.uk
Posted 1 year ago
Shabby. is rated 3.9 based on 1,163 reviews
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