Prize Plums Reviews

Name: Prize Plums
Address: Head Office, 5 Church Road South (NOT RETURNS ADDRESS), Liverpool
Rating: 4.51

4.5 Rating 389 Reviews

87 %

of reviewers recommend Prize Plums

4.5

Based on 389 reviews


Shipping & Delivery
Accurate And Undamaged Orders	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Communication Channels	Telephone, Email

Visit Website

Phone:

01244 735 725

Email:

support@prizeplums.co.uk

Location:

Head Office, 5 Church Road South (NOT RETURNS ADDRESS)
Liverpool
L25 7RJ

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Prize Plums 1 star review on 1st July 2021

Anonymous

Prize Plums 1 star review on 17th April 2021

Prize Plums 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a dressing gown that has not arrived after 7 weeks. They do not respond to emails... There is a scam going on here...”

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Posted 3 years ago

“Arrived a little late but the product is good quality and the customer support is efficient.”

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Posted 3 years ago

“Got my parcel delivered today great variety good quality products”

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Posted 3 years ago

“Not the fastest to deliver but good customers service, over all good experience, ill be coming back for more,”

Prize Plums 5 star review on 18th January 2021

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Posted 3 years ago

“Great customer service, this is the third time i have ordered and i am happy to recommend”

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Posted 3 years ago

“Whatever you do DO NOT order from this company, they never answer your emails to say when or if your goods will be delivered. Absolutely terrible company.”

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Posted 3 years ago

“The goods supplied LOL dolls are fake. Poor quality. Do Not buy. Badly packaged with staples. And crumpled up. Delivery time took ages. Company do not communicate with you.”

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Posted 3 years ago

“Do not buy from this company! Absolute scam! Still waiting for my refund which they do not want to give me. Do not buy!!”

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Posted 3 years ago

“I put one star because there is no zero star. Ordered from Minty Melons but never received item, I emailed numerous times to be told it would arrive in 10-12 days (not sure which company takes up to a month to deliver when they are in Liverpool and I’m in Manchester). On the last email unsurprisingly got told item had been delivered so being fed up I’ve opened a case in PayPal’s resolution centre. Please do not order from this incompetent company.”

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Posted 3 years ago

“Disgusted by this company ordered over two months ago still haven’t received it. Have emailed them multiple types about my order and they don’t have the audacity to email me or contact me at all. DO NOT BUY FROM HERE SAVE YOURSELF THE TROUBLE Still haven’t recorded my order”

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Posted 3 years ago

“Ok so I ordered a quite expensive hat which arrived late and out of shape due to the package it was posted in. It also was a ridiculous size and would possibly fit a watermelon. So I called well over 10 times stuck at no.2 in queue then got cut off every time, left messages and also have emailed them 6 times and no one gets back to me. I have now returned the hat and haven’t received my refund. I would say this is a really bad service and I am not a happy customer at all.”

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Posted 3 years ago

“I've waited almost 2 months for my order. I've filled out their online enquiry form 3 times only to receive a copy of my invoice by way of response. I've tried to call them several times but it is IMPOSSIBLE to get through but annoyingly they keep you on hold for 10/15 minutes before they direct u to answerphone. I've now sent an email but have little faith in receiving a plausible response. I am now about to start the time consuming process of fighting for a refund through paypal. Massive fail shopping from this site, never again!”

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Posted 3 years ago

“Absolutely terrible company/service have emailed 3times about my order still haven't received it that was 34days ago but they weren't long taking the money from my account!!!!BEWARE DO NOT ORDER ANYTHING FROM THIS SITE !!!”

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Posted 3 years ago

“i have given it 1 star due to no knowledge or help about my delivery. i have emailed 3 times also left 2 tickets with no response back obviously i understand the current situation at the moment but i am not happy with the customer service”

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Posted 3 years ago

“I ordered five paint by number sets from minty melons on 10th April. (Birthday presents for various people.) I’d received nothing two weeks later so called and spoke to a representative who told me the items were shipping from china and would be with me the following week. 1 month after ordering i’d still received nothing so raised an on line query. I received a reply saying it would be escalated and I would receive a call from the escalation team within two days, either offering me a refund or confirming when the goods would arrive. Two days later I’d still heard nothing so raised another on line query. Another two days later and still no response. No refund. No goods. Appreciate they’re busy but I’m about £65 down and still have heard nothing. Shocking service. Another friend ordered similar items a week after me and is having the same issues. I strongly advise you not to buy from this company.”

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Posted 3 years ago

“They seem to have some hard to find items, well chuffed with this, slow delivery but happy overall”

Prize Plums 4 star review on 11th May 2020

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Posted 3 years ago

“great range of art bits. delivery not the fastest. but happy as usual , thanks guys”

Prize Plums 5 star review on 11th May 2020

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Posted 3 years ago

“I’ve gave it one star because there is no zero. I ordered a product and have not received it . I emailed them and got no reply. I tried to contact them by phone was put on hold for 15 minutes then told I’m number 2 in the Queue , that’s I far as I got because I was then cut off . I tried this twice with the exactly the same out come”

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Posted 3 years ago

Hi Alan, at the moment our phone lines and emails are very busy due to an unprecedented spike in sales , we apologise that you could not get through, in the meantime we can see that your order is either late being delivered or lost in transit, we have refunded your payment in full and we will enforce that the seller sends your item out again free of charge, or they will be permanently suspended from using our Marketplace. If there is anything else we can do to help please email michael@mintymelons.co.uk, we apologise for any inconvenience caused, stay safe, best regards, Michael

Posted 3 years ago

“Great, just what I wanted.”

Prize Plums 5 star review on 3rd May 2020

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Posted 3 years ago

“Will 100% order again from Minty Melons. Happy with the quality of the products I received. :))”

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Posted 3 years ago

Prize Plums is rated 4.5 based on 389 reviews