WDF Group Reviews

4.51 Rating 389 Reviews
87 %
of reviewers recommend WDF Group
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About WDF Group:

Our customer service team are available Monday to Friday 8am until 4pm, Customer satisfaction is our NUMBER ONE PRIORITY ,
IF YOU ARE UNHAPPY IN ANY WAY Please call 01244 735 725 AND WE WILL 100% FIX ANY ISSUE that you might have,
a happy customer is a returning customer :), in the unlikely event that you are unhappy with our service or products please contact us Mon to Fri on 01244 735 725 before leaving your review and we will be more than happy to make your experience a satisfied experience ,
best regards,
WDF Customer Care team.
Striving for perfection.

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01244 735 725




Head Office, 5 Church Road South (NOT RETURNS ADDRESS),

Excellent service. Received goods within a couple of days. Excellent product too.
First of all the customer service was amazing with Minty Melons. I ordered a friends themed Swolit and the quality is brilliant! Delivery was a lot quicker than expected and I am all around very happy indeed. Definitely worth the price I paid for it :) Would 100% recommend!
❌❌❌AVOID!!!❌❌❌ Ordered three different items, all arrived individually 4weeks later from China, damaged/poor quality! I send photographic proof but that wasn’t good enough for this lot! Wanted each item returned AT MY EXPENSE! I explained that we had a death in the family (my kids dad) and I couldn’t return in time as we had to go away to stay with family, they could not care less!!! SOULLESS MONSTERS!! They’re just drop shippers for cheap overseas tat! ABSOLUTELY CON ARTIST! DON’T GIVE THEM YOUR MONEY!
My Swolit is very practicable when I am out and about. It's small and easy to fit in my pocket and you can fit so much in it. It's very secure and hard wearing.
Very happy with their professional service provided. Order arrived very fast. Satisfied and happy 😊 customer.
Excellent service. Premium quality. 100% staisfied.
Great piece of kit arrived in 2 days happy chappy
Amazing quality great delivery time really impressed
Arrived in 2 days and £20 cheaper than the Swolit website, i will use again :)
Loved my FRIENDS themed Swolit! Easy access when I am in shops and I can get my card out with a simple trigger :) nice and secure too!
I bought a Swolit and it was much cheaper than the Swolit website, arrived next, quality is A1, after using the Swolit for a week i would never go back to a leather wallet, much smaller to carry, safe from scanners, holds everything i need, i recommend
Minty Melons need to be a lot clearer about delivery times. If I had known it would take over a month to receive an order I would have ordered from someone else. Please state the expected delivery time on the individual items instead of advising after the order has been placed
Ordered a hat, it came damaged due to poor packaging. Who puts a hat in a plastic bag and posts it off thinking it will be okay? Anyway, I complained, but heard nothing back. Not impressed and won't be back.
Dreadful quality and dreadful customer service. The first negative review I've ever left.
Website implied 2-5 day delivery. Attempted to cancel following day after uncovering bad reviews. Got given an uk tracking number for a product still abroad and told I could reject delivery and have a full refund. After explaining this is unlikely to be possible with covid. (They don't hand over parcels currently) they said that's fine I can return it..... at my cost (probably more than the product to send abroad). After 10 minutes telling me to call back after I've got it (a month plus down the line) they eventually promised they would sort it and call me back the next day..... today. Surprise surprise- no call! Avoid like the plague
took well over a month to receive delivery and when it was finally delivered, it was poor quality and nothing like the picture. finally got hold of customer service. was offered a 30% refund within 36 hours. over 100 hours and counting, no sign of refund. absolutely poor in every way.
Item ordered before Christmas but the item took so long to arrive it missed it. Product not well made. Asked for a refund and it was refused. They offered 50% and I could keep the item. I wasn't interested and asked for a full refund. Backwards and forwards, backwards and forwards, then they finally said yes and one month after sending the item recorded delivery back to their Liverpool address, still no refund. What a bunch of bandits. Avoid.
great sunglasses , now we just need some sun or permission to leave the country, happy covid everyone !
Knives received, sharper than anything I've used before. Only 4 stars because delivery a little slow, but overall very happy.
I ordered a dressing gown that has not arrived after 7 weeks. They do not respond to emails... There is a scam going on here...
WDF Group is rated 4.51 based on 389 reviews