Mini Sport Ltd Reviews

Name: Mini Sport Ltd
Rating: 4.18

4.2 Rating 368 Reviews

79 %

of reviewers recommend Mini Sport Ltd

4.2

Based on 368 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

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Phone:

+441282778731

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Mini Sport Ltd 5 star review on 17th October 2018

Gerry Simpson

Mini Sport Ltd 5 star review on 17th October 2016

Anonymous

Anonymous // 01/01/2019

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“The parts that I bought were very good quality also fitted perfectly. Very quickly delivered and delivered undamaged..many thanks, will use again.”

Helpful Report

Posted 7 years ago

Thank you for your review, we really appreciate it!

Posted 7 years ago

“Tutto ok i ottimi prodotti”

Helpful Report

Posted 7 years ago

Thank you for your review, we really appreciate it!

Posted 7 years ago

“my opinion is: it spends too much time from the date of the order to the date of preparation and consignment.”

Helpful Report

Posted 7 years ago

Hi Alberto, We're sorry that you feel this about our shipping time, we strive to get goods shipped out as quickly as possible, even to overseas and we are constantly working with freight companies to work out the fastest and cheapest options for our customers. Kind Regards - Mini Sport

Posted 7 years ago

“excellent customer service! excellent shipping time even from overseas.”

Helpful Report

Posted 7 years ago

Thank you for your review, we really appreciate it!

Posted 7 years ago

“Parts, as always are quality. I am in Canada and for reasons that do not relate to customer satisfaction or customer service Mini Sport will not ship by Royal Mail. The result-especially with UPS is that we are gouged with unreasonable brokerage fees. Minimum of $25 (even for a $5 part) and scale increases by value. Mini Sport also refuses to note on documents "Parts for Antique Auto" (both cars of mine are 25+years old and therefore antique). As such I am charged duty for parts when I should not be-competent broker would catch that but with the shipping options offered they don't they pay the fees-which they should not-and then charge the customer-efficient for them not the customer who then needs to undo the "work" done by the broker to expedite customs clearance by not doing their job and pointing that there ought not be duty. Incidentally if sent by postal service the brokerage fee is standard $5 and they will make inquiries of the customer when the item in the parcel could fall into a category of duty -parts for newer cars or no duty-parts fr antique cars. They actually do the job of a broker. Bottom line is I will not likely purcaghse from Mini Sport again until they sort out shipping options and listen to customers-owe and check the file I have spent about 5,000 pounds the last 18 months with you (and more than that at other suppliers as I restore a 64 Morris Mini Van. So to summarize great product no interest in the satisfaction of customer once its out the door!”

Helpful Report

Posted 7 years ago

Hi Malcolm, I'm sorry you feel this way about our shipping methods, however as a company on the whole, UPS works out much cheaper for postage on our parts than Royal Mail would, we're constantly working with various freight companies in search of the fastest and cheapest options for shipping to our customers and we can only hope that this is not a problem you encounter in the future should you choose to order from us again. Kind regards, Mini Sport

Posted 7 years ago

“Very good service with a quick and well packaged delivery!”

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Posted 7 years ago

Thank you for your review, we're glad you found our service great!

Posted 7 years ago

“I received lots of help via email to ensure that i ordered the correct parts needed. Fast delivery,very pleased.”

Helpful Report

Posted 7 years ago

Thank you for your review, we're glad you received such good help!

Posted 7 years ago

“Nice website with a good selection. Easy purchase. Shipping could be a bit faster, it takes usually 2 weeks (shipping to the Netherlands) Also the pakkage arrived before the track&trace was mailed.”

Helpful Report

Posted 7 years ago

Hi Frank, Thank you for your review, we're glad that you found a good selection that was easy to purchase on our site. However, I'm sorry to hear that you found our shipping time to be a little slow, we are constantly working with freight companies to explore the fastest and cheapest options for shipping overseas to our customers. Kind regards, Mini Sport

Posted 7 years ago

“Easy to use website. Good value product. Product description left a bit of doubt, but I am being picky - it turned out OK.”

Helpful Report

Posted 7 years ago

Hi Richard, Thank you for your review, we're glad you found our products to be good value. I'm sorry you felt our descriptions left you a little in doubt, these are being worked on and I hope should you shop with us again, you'd know for certain that you were buying the correct part. However, should you ever have any questions or queries, please don't hesitate to contact us direct on sales@minisport.com or 01282 778731 where a member of our sales team will be more than happy to advise you further. Kind regards, Mini Sport

Posted 7 years ago

“I'm still waiting a back order and if I hadn't rung to enquire where my order was I would still be waiting for the whole lot Very poor”

Helpful Report

Posted 7 years ago

Hi Les, I'd like to apologise for this poor service you have received and if you could possibly please email me direct on cara@minisport.com I can investigate the issue further for you. Kind regards, Mini Sport

Posted 7 years ago

“too long delivery time - on the website, normally 4-5 days - unfortunately not applied.”

Helpful Report

Posted 7 years ago

Hi Francois, I'm sorry to hear about your delivery not being as quick as usual. Was this an overseas shipment? If you'd like to email me direct on cara@minisport.com with a few of your order details I'd be happy to look in to this matter further for you. Best wishes, Cara - Customer Relations Coordinator

Posted 7 years ago

“Easy to order, correct orderconfirmation and fast delivery to Sweden. Could follow the shipment on my mobile and courier knocked on my door as promised. Will shop next time again with Mini Sport! R. Frisk Sweden”

Helpful Report

Posted 7 years ago

Hi Ronny, Thank you for sharing your great experience with us! We look forward to your next order. Best wishes, Mini Sport

Posted 7 years ago

“As usual excellent service from the minisport team. Bit let down by the delivery which was slow to pick up but once on route was very efficient. Would and do recommend minisport to other owners. Cheers, Bill”

Helpful Report

Posted 7 years ago

Hi Bill, Thank you for your review, we really appreciate it. I'm sorry that you found our delivery to be a little slow. Our freight is an area that we are constantly working on and hope that you will see an improvement on your next Mini Sport order. Best wishes, Mini Sport

Posted 7 years ago

“Ottimo servizio e ottimi prodotti”

Helpful Report

Posted 7 years ago

Thank you for your review Antonio!

Posted 7 years ago

“super service - prima products - my no. one sparepart suplier”

Helpful Report

Posted 7 years ago

Thanks so much for your review Torben!

Posted 7 years ago

“The design and quality of the Cooper products is excellent.”

Helpful Report

Posted 7 years ago

Hi Ian, Thank you for your review of our Cooper range! We're glad you found the design and quality to be excellent, and the range is something we're continuing to build on. Kind regards, Mini Sport

Posted 7 years ago

“How great is it to be able to order such a specific mini part and receive it so quickly! As real mini cars become more scarce on the roads I hope you will be able to keep supporting them! Great service!”

Helpful Report

Posted 7 years ago

Hi Steve, Thank you very much for your super review! We're glad that you found our service to be so good! We're extremely passionate about keeping these little cars on the road! Best wishes, Mini Sport

Posted 7 years ago

“as usual you guys are the best keep up the good work.”

Helpful Report

Posted 7 years ago

Thanks for the great review Keith!

Posted 7 years ago

“The web site was very easy to find the parts required, and the ordering process was very straight forward. Delivery of the parts was very quick.”

Helpful Report

Posted 7 years ago

Hi Richard, thank you for your great review! We really appreciate it and look forward to hearing from you again. Kind regards, Mini Sport

Posted 7 years ago

“Purchased heritage clubman front assembly. Arrived with slam panel welded offset 1" to one side,both number plate brackets with broken welds,support strut at an angle and a bent headlamp surround.Not what I would expect from a heritage panel.Two weeks later I am still waiting for collection and replacement.”

Helpful Report

Posted 7 years ago

Hi Geoff, I'm very sorry to hear about the issues you have had with your Heritage Clubman front assembly. Was this issue resolved for you? If not, if you'd like to contact me direct with a few more details on cara@minisport.com I would be happy to look in to this further for you and reach a solution. Kind regards, Cara - Mini Sport Customer Relations Coordinator

Posted 7 years ago

Mini Sport Ltd is rated 4.2 based on 368 reviews