“Really enjoyed our meal, food and service were excellent. The only down side is the restaurant is really cold and has been every time we have visited. I have previously asked to seated some where else. There was a lady near us sitting with her coat around her shoulders and
my husband was even cold and he is never cold. I came prepared and wore a warm jumper this time and it isn’t even winter. Just think it needs addressing.”
“Had a lovely meal today and was served by Demi and holly both girls were so knowledgable of the menu and also very natural and friendly
Great customer service”
“A chef’s recommendation main from menu unavailable, came here for my birthday celebration . You would think that there would be better planning for a Saturday to ensure there are enough mains available. Not even any attempt to compensate in anyway, except to say “we have a delivery coming tomorrow” or to say happy birthday or even a goodbye when leaving…..so disappointed. It was never like this before. What a shame!”
“Miller and Carter Ruislip - standard of food has gone downhill. The salt and pepper calamari starter was very bland and tasteless - like something from a supermarket freezer pack rather than fresh. The cheesy garlic bread starter was cold, limp and lifeless, with no noticeable garlic flavour whatsoever. The sirloin steak was just ok, average at best. Nothing particularly great about it, but not terrible. However, the frozen disc of butter on it was so solidly frozen that it had barely started to thaw by the time I'd finished the steak. There was a quarter tomato garnish that had obviously been chargrilled at some point, but it was stone cold. The lettuce wedge was less of a single wedge and more a collection of separate lettuce leaves. If I'd wanted this standard of food I'd have gone to Wetherspoons and saved myself 70% of the bill (and had a much better selection of beers).
The wall next to our table was covered in grease splatters and marks that had obviously accumulated over time, yet seemingly not cleaned or even noticed by M&C staff?”
“Disappointed with latest visit to M&C in Warrington, various meals and puddings not available, seated by the service area so it was noisy the onion loaf was soggy”
“My sister & I were having lunch with our 92-year mum.
We received an excellent service from Jason.
He took very good care of us & in fact spoilt us.
The food was excellent, as was Jason & we will return.
Our mum really enjoyed herself which is the main thing.
Look after your staff & your staff will take good care of your customers.
Win-win all round.
Thank You”
“had a pre drink in the bar a pint of lager and a glass of wine 12 pound 25 pence felt robbed cheap wine as well, 2 mains one sweet one floater coffee and a bottle of house wine bill came to 92 pounds 25 pence all told, food was nice but overpriced the drinks well they were a total rip off”
“Visiting the UK went to the one in Coventry And Chester Both were Excellent Service Wise and Food. must give both the Ladies Servers 100 out of 100. Fantastic Food. Keep up the Great work.”
“We went to Miller and Carter in Fleet yesterday for my partners birthday and were hugely impressed with the service, the staff and of course the food. We had the best time, that staff were so accommodating and friendly and the food was exceptional! We'll be back and we have recommended to friends and family too. Well done to all the team!!”
“Waited nearly a hour for food wasn't very hot when it arrived chips weren't fresh triple cooked ones as stated on the menu they were frozen chips will not be visiting again”
“We visited Miller & Carter at Lakeside Thurrock on Saturday night. Been there many times before, but not since lockdown.
The tables were really spaced out, and we were really impressed with the way in which they are dealing with the whole social distancing thing. No-one came anywhere near us apart from our waiter.
It was Najeeb who served us. He was so professional, I couldn't fault him. He reminded me of one of those waiters you get in posh places in the West End. His timing was impeccable. He looked smart, and he was calm, helpful and very attentive, but still able to laugh at a joke.
He was also the only waiter wearing a mask as far as I could tell, so good on him.
The food, as always, was lovely!”
“1st August 2020
We went to Hockley Heath. My husband is in a wheelchair and sometime it very difficult to find good customer service. I always worry and stress when we go out so we don’t go out to eat very often. Our server was Sara she was amazing she found a cup my husband could drink his tea without spilling it. A cushion for behind his back so he could sit forward more and made sure we had everything we order. Sara keep checking if there was anything else we needed. Sara went above and beyond to help us have a really nice lunch and day out for the first time in a longtime.
We will be visiting again. Thank you Sara for a wonderful stress free afternoon.”
“It was my birthday Monday 27th July 2020 we were going to laindon miller but it was cancelled due to problems in kitchen so booked Leigh -on -sea we haven’t been there for about 3 years cause service & food wasn’t too good when we went back then & then laindon opened & is nearer to us as we live in laindon so we started going there anyway we went at 4pm chicken wings were over cooked my steak was under cooked so sent it back but waitress didn’t take my chips & side of mushrooms so when steak came back chips & mushrooms were cold she took chips back & replaced them for fresh my steak was really well done parts tasted burned l had ordered it medium to well first time round but had blood running out of it & then it was overcooked I didn’t eat it all & complained she did take mushrooms & steak meal of the bill atmosphere of restaurant wasn’t as good as laindon we had a blond lady service us when we arrived & then a young girl took over never even said who she was so I assumed the older lady waitress had finished her shift & gone the manager wasn’t well presented his shirt & trousers needed ironing the toilets had 2 out of 3 cubicals open 1 had water all over the floor the hand dryer didn’t work we were very disappointed with trip to this restaurant as our nearest one laindon is so nice staff are lovey atmosphere is nice & food is always cooked as we ask so we won’t be visiting your Leigh-on -sea restaurant again”
“Booked table for 3rd January, when we arrived at 5:15 pm we were advised that there was no burgers available and 3 of the usual steak sauces were not available.
Ordered a standard whisky, not available either.
Glasses not cleared from the table even though staff hanging about.
First visit to Miller & Carter Newton Mearns, won't rush to go back.”
