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Millbry Hill Reviews

4.7 Rating 4,468 Reviews

93 %

of reviewers recommend Millbry Hill

Company Reviews

Product Reviews

4.7

Based on 4,468 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

This dog loved his Bonio...lol Millbry Hill Review From Dog

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Millbry Hill 5 star review on 25th March 2024

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Millbry Hill 5 star review on 8th February 2024

407

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife’s boots arrived with the buckle missing on one of the boots. Disappointing as we had to send them back and are still waiting for a replacement.”

“Very quick postage! Love the boots!”

“Excellent fastdelivery good service.”

“Brilliant service! I couldn’t find the product anywhere else in the colour and size I needed, it was easy to order and arrived quickly. Very happy 😊”

“Quick delivery and good prices”

“Quick delivery and good prices”

“Very happy with the delivery of my recent item. First class service.”

“1st class service arrived before stated time. Only criticism and not their fault packaging damaged, luckily gilet not.”

“Excellent prices and brilliant service. Thank you”

“Ordered two neck straps - nice quality leather especially for the price and well informed delivery service. I will definitely order again from this company.”

“I have one reservation: just before ordering I was led to believe that I would get the goods very promptly, which I needed as the garment was to go to New York for a birthday. However, once I completed the order the delivery date was different and not promised for the best part of a week. Otherwise, very good.”

“We were very disappointed with the initial service when we ordered for a second time (the first being fine) I payed £2 extra for delivery on a particular day. Half the order arrived, a day late ,with no explanation of the missing half. I had to phone up to discovered the second item was temporarily out of stock. A brief email would have been courteous, and would have saved me a phone call”

“Very happy with the product. Good price and value for money”

“Prompt service and prompt delivery. My second order - will use again. Thank you. P Wolfson. (On behalf of my dog, Bunty).”

“Excellent quick delivery. Grandaughter delighted with items. Fantastic service.”

“Order should have been delivered on 16th April but wasn’t delivered until 19th. Not good as I had run out of Dog food and was relying on the order arriving on time .”

“Excellent service, fast & efficient.”

“Speedy delivery. Good quality famous brand. Very pleased with my purchase from Millbrook.”

“Thanks for fast delivery and good quality”

“There was a delay on Equi-bites - the telephone customer service I received in connection with this was excellent. Thank you. Equi-bites now arrived”

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Millbry Hill is rated 4.7 based on 4,468 reviews