MicroDream Reviews

Name: MicroDream
Rating: 4.35

4.4 Rating 99 Reviews

84 %

of reviewers recommend MicroDream

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4.4

Based on 99 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reasonably priced Lenovo laptop fitted out to my specifications, promptly delivered and looked like new, thanks!”

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Posted 7 months ago

“Would give 0! Had an incredible bad, very-very bad experience with Microdream. Wouldnot suggest them to anyone for sure. First time in our life ordered a refurbished laptop as an emergency solution due to our circumstances, paid for the extra postage to receive it on time. Received laptop worked for 3 hours for the duration of set up. After being switched off for 2 hours, never could be turned on again. Reported the problem. Microdream advised us to repair it by ourselves! Under guarantee. Refused doing it or trying anything such as to dismantle the back cover or play with a paperclip inside - what you couldnot see what you would do anyway! What a company is that who advises the customer to repair it under guarantee at first place. 2nd the battery couldnot have been removed so it was under electricity all the time and tell you to play inside with a metal clip!!! Stated we would send it back to refund. Asked for 10 pictures to be taken of laptop. Done, sent, we asked for acknowledgment. Denying receiving them. 3 of us sent the required pictures, 3 times from 3 different sources. 4 times asking whether you want refund or replacement, though from very beginning you had asked for refund. Then stating we damaged the laptop, dropped or whatsoever and refusing to pay the full refund. The whole handling is ridiculous, with the allegation of damaging the laptop. Never in our life dropped any electrical appliances. Always come up with something else, a different reason why wouldnot do a full refund. It is a very clever way but we are not stupid. 3 of us tried and witnessed it did not work. No damage was done by our side. Till it was packed in the original packaging it was in the same condition as we received it. Checked it with other expert and their allegations just not right. The laptop was faulty with a hidden problem which could occur anytime and we were tricked in. End of story. Learned the lesson. Never ever will do shopping like this again and 101% would not suggest Microdream to anyone at all.”

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Posted 9 months ago

“Bought a laptop from Micro Dream and noticed the battery only last's about 1.5 - 2 hours after a charge. I emailed Micro Dream and the first email back (from Dagmara Kielar) was just a copy and paste of their T and C's stating the battery was a consumable. Not really helpful or a good impression of the company. I would have thought the aftersales would have been better. I won't be recommending Micro Dream and advise anyone to shop around.”

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Posted 11 months ago

“I needed a replacement laptop hdd for an external drive and found this company on a well known auction website. Not only did they have a selection of drives in various sizes but dispatch and consequent delivery times were more than acceptable. Product exactly (if not betterthan) described came complete with printed report fro the drive from the test bed not only giving the test results (all 5*) but the date and time of the test. Excellent and recommended.”

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Posted 1 year ago

“Once again I thank you for an excellent service... all arrived in great condition. Best regards Robert ABBEY”

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Posted 2 years ago

“There pc's are on par with a used toaster”

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Posted 2 years ago

“Perfect, thank you, highly recommended seller!”

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Posted 2 years ago

“Shocking service, read the bad reviews and you will see why. As soon as things go wrong, you get verbal and aggressive messages from them. Don't even try to get a refund, you will get fobbed of and more excuses.”

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Posted 2 years ago

“Excellent service and e cellent refurbished Dell desktop. Very processional service .I would highly recommend them.”

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Posted 3 years ago

“Great service. Very quick and exactly as advertised. Packed in static free bags. Fantastic customer service staff. I would have no hesitation in recommending them to anyone buying computer technology.”

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Posted 3 years ago

“Very happy with purchase of refurbished HP elite book. Good spec and good price. Very good condition.”

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Posted 3 years ago

“Quick service easy to install and use one very happy son especially during lock down.”

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Posted 3 years ago

“Did what it said on the box!”

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Posted 4 years ago

“Delivered on time and works like a dream.”

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Posted 4 years ago

“A good product, in excellent condition, delivered to the specified time. pre loaded with windows 10, so very easy to get up and running. All in all, a good refurbishment , and a years RTB warranty included is also excellent, as it gives some peace of mind. I am well pleased. Nick Short. customer (refurbished Latitude 5530)”

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Posted 4 years ago

“Good, prompt and most of all honest service, it was not released until double checked and final testing”

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Posted 4 years ago

“Equipment all works well and arrived promptly. Any issues were solved quickly and with good compensation.”

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Posted 4 years ago

“Excellent service, helped promptly with an incorrect MS office activation code.”

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Posted 4 years ago

“Very professional with good communications and excellent documentation. Everything worked beyond expectation.”

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Posted 4 years ago

“very quickly supplied and delivered”

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Posted 4 years ago

MicroDream is rated 4.4 based on 99 reviews