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Michael Tuck Estate & Letting Agents Reviews

4.9 Rating 652 Reviews

99 %

of reviewers recommend Michael Tuck Estate & Letting Agents

Company Reviews

4.9

Based on 652 reviews


Shipping & Delivery
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Michael Tuck Estate & Letting Agents:

Established in 1983, Michael Tuck Estate Agents and Lettings are renowned for their five star customer service and local knowledge.

Visit Website

Phone:

01452 726443

Email:

rtuck@michaeltuck.co.uk

Location:

2 Mead Road, Abbeymead, Gloucester
Gloucester
GL4 5GL

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Michael Tuck Estate & Letting Agents 5 star review on 9th September 2022

Mr Narciso Bautista

Michael Tuck Estate & Letting Agents 5 star review on 9th September 2022

Mr Narciso Bautista

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely Satisfied!!! I have recently been accepted for a property through Michael Tucks lettings. I just want to say a massive thank you to the two amazing employees who currently work there. I am honestly so grateful for how helpful they have been and I will highly recommend them to anyone :) Thank you so much”

Posted 5 months ago

Hi Jazz, Thank you so much for your very kind words, we are so glad that the team were able to help you!

Posted 4 months ago

“I have rented and purchased through Michael Tuck Quedgeley and I have been thoroughly happy with both experiences, the staff really do go above and beyond to make sure everything runs as smoothly as possible. I had dealings with Leanne in rentals and Miles in Sales and both were friendly and professional throughout I would highly recommend Michael Tuck.”

Posted 5 months ago

Hi Violet, Thank you so much for taking the time to leave a review for us, it is always so great to know that both our Lettings and Sales teams have been able to assist you on this occasion!

Posted 4 months ago

“We have within the last 19 months rented and also bought through Michael Tuck. Lianne (rental) and Miles (sales) of Quedgely branch both went way above what was expected of them. Both always called back promptly if we had any questions and made the process of renting and then purchasing as smooth as was possible. I genuinely cannot thank Michael Tuck, Lianne and Miles enough and will recommend you all to anyone that will listen. 5 Stars to you all. Kind regards MC”

Posted 5 months ago

Hi Mick, It is a great pleasure to read about how both our lettings and sales teams have been able to help you over the last two years, we shall pass your feedback onto all of the team!

Posted 4 months ago

“I recently had the pleasure of working with Otis Brown from Michael Tuck for the bought of my home. I wanted to share my experience and thoughts about their service. They are friendly and helpful kind any thing l was struggling with he was there to help me thank you Otis Brown Hazhar Hasan”

Posted 5 months ago

Hi Hazhar, Thank you so much for your kind words, we will ensure your feedback is passed on to Otis!

Posted 4 months ago

“The whole sales team were a great support throughout the whole sales process. When calling for updates everyone could answer my queries and put my mind to rest. When going through a particular stressful time trying to get a completion date Tony was a brilliant support and managed to get everyone on the same page. Would recommend Michael Tuck to anyone.”

Posted 6 months ago

Thank you so much for taking the time to leave us a review - we are so pleased that Tony and the team were able to support you throughout the process!

Posted 6 months ago

“I have nothing but brilliant things to say about the team at Michael Tuck, Abbeymead -especially Tony and Chloe who have looked after me with such warmth and care at a time when I needed it most. Their professionalism, efficiency coupled with kindness and heart for my personal circumstances was just perfect, guiding me along the right path every step of the way, which made for a second to none, straightforward experience. I felt so comfortable talking to them and dealing with all my house selling and buying needs - nothing was ever too much trouble and they never made anything seem complicated. A heartfelt thank you from me for being so awesome at what you do, and I’ll always wholeheartedly recommend you to my friends and family.”

Posted 6 months ago

Thank you so much, Zoe, for your wonderful review! We are so pleased that you had such a great experience with Michael Tuck Estate & Letting Agents and with Tony and Chloe!

Posted 6 months ago

“Excellent friendly service from Charlie and team at the Abbeymead branch, which made for a very smooth move. Thank you!”

Posted 6 months ago

“Yasmin has offered me excellent customer service covering all the information I needed with clarity and knowledge. She has a delightful telephone manner and is an asset to her team. I have no hesitation in posting my recommendation.”

Posted 6 months ago

“As a landlord I have used Michael Tuck for buying, selling and finding tenants over the past 10 years. I have always found them to be professional and friendly at the same time tailoring their service to my needs. I bought my first house through them over 10 years ago and Kurt has been finding suitable tenants ever since. A good all round team!”

Posted 6 months ago

“An excellent service throughout our dealings with Michael Tuck both in Lettings and when purchasing a property, we have no hesitation in recommending them to anyone and would definitely use again when needed.”

Posted 7 months ago

“Miles at the Gloucester office was great at giving me a realistic price for my mother's flat (but not underpriced) and handled the negotiation well with the buyers. The flat sold within 2 weeks. When both sets of lawyers were being less than helpful and slow Miles intervened to get things going again and keeping me in the loop and nudging me to prod our solicitors. I would recommend Michael Tuck highly based on my experience.”

Posted 7 months ago

“I had a great experience in selling my property, during the valuation I made it clear that I wanted to get things moving quickly and my property was live on the website by lunchtime the following day. 10 minutes later I had my first viewing booked, quickly followed by a second, which resulted in a full asking price offer within 24 hours of going live. 11 weeks later and it’s completed! Charlie pitched the price perfectly, even though I was expecting lower, Chloe and Vicky kept me up to date and answered any questions I had promptly. An all round 5 star experience from a team I would highly recommend!”

Posted 7 months ago

“Excellent service though out the sale.”

Posted 7 months ago

Thank you so much for your kind review, we will pass your comments onto the team at Abbeymead!

Posted 7 months ago

“From first visit to office all staff were very helpful, professional and i felt confident with the advice i was give . In particular James kept in regular touch to let me know what was heppening and immediately sorted out any issues.”

Posted 7 months ago

“Miles, Otis and Ed were helpful throughout the process!! Thank you.”

Posted 7 months ago

“As we arrived we were pleased to find Ed waiting at the property for us. He was courteous & professional, with the ability to answer most questions we asked and if he didn't know, he advised us on where to get the answers. After leaving the first viewing we followed Ed to the 2nd viewing we had booked. Again, he was helpful & knowledgeable. It was a pleasure to have dealt with yourselves and we will be pleased to have further contact as and when needed. It is nice to deal with a company who both answers the phone and replies to emailed queries promptly.”

Posted 7 months ago

“We purchaser a property through the Abbeymead branch. All the staff were fantastic, as this was our first time in part of a chain the office team helped explain all the steps involved and any queries were passed along quickly to the buyers. We always received prompt replies to emails and the team were really flexible in accommodating viewings. Would definitely recommend for a vendor or purchaser.”

Posted 7 months ago

“We have just completed on a house sale through Micheal Tuck Abbeydale. I could not fault the service received; from the initial valuation through to completion. It was extremely quick from start to finish (8 weeks) and the team were always on hand to answer questions and give helpful feedback. Thank you.”

Posted 7 months ago

“Chloe & Charlie were fantastic throughout the whole process, their customer service skills are exceptional and they really are a credit to Michael tuck. We will highly recommend to all friends and family.”

Posted 8 months ago

“I would have preferred to be billed for the service provided and a receipt given on payment, rather than the first months rent taken. It would be easier for me to account. I am having to wait another month for a statement, after paying for an itinerary. It is over complicating a simple transaction.”

Posted 8 months ago

Thank you so much for your comments, we have contacted you direct and sent a copy of the latest statement of account showing all payments received etc. We are always looking at ways we can improve our customer experience and if you would prefer to pay us separately in future we will do our best to accommodate this.

Posted 8 months ago

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Michael Tuck Estate & Letting Agents is rated 4.9 based on 652 reviews