Mellor Online Reviews

Name: Mellor Online
Address: 139 Manor Road, OSSETT
Rating: 4.90

4.9 Rating 678 Reviews

99 %

of reviewers recommend Mellor Online

4.9

Based on 678 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01924274774

Location:

139 Manor Road
OSSETT
WF5 0LQ

Mellor Online 5 star review on 12th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to replace our old Mikuni unit with a Erbaspacher unit, Mellor helped me through the process making it a relatively easy process.”

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Posted 5 months ago

“very fast delivery to Italy Grazie Molte”

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Posted 5 months ago

“Very good price I would recommend this buyer, very good to deal with. Tracked unit all the way to our yard. Brilliant service.”

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Posted 5 months ago

“Excellent! Simple to use website with accurate stock information. Quick to respond to inquiries. Competetive prices and superfast despatch. Highly recommended.”

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Posted 5 months ago

“Very good price for filter and delivery was good web site was easy to use very happy”

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Posted 5 months ago

“Very helpful and patient.”

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Posted 5 months ago

“Great service and bang on time delivery.”

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Posted 5 months ago

“My Erberspacher upgrade arrive on time, during fitting I found a problem with the wiring loom. I called their technical department and they resolved the issue straight away. No company is perfect, but it's important that if something is wrong it's sorted to the customers satisfaction. Thank you Stuart you dealt with my problem, top man”

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Posted 5 months ago

“Excellent service and prices and speedy delivery, will definitely use again. Cheers”

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Posted 5 months ago

“Fast dispatch and delivery. Prices competitive”

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Posted 5 months ago

“Really pleased with my recent purchase and it arrived really quickly they had the genuine parts I needed and the price was better than anywhere else many thanks”

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Posted 5 months ago

“Great service, The part I ordered was out of stock and so they sent what they though was a suitable (better) equivalent at a lower price, they also redunded the difference. Unfortunately what was sent was not a suitable replacement/equivalent to the copper diesel fuel line I ordered due to the incorrect inside bore diameter (ID). A quick chat via WhatsApp sorted the problem and they immediately dispatched a suitable replacement and refunded any difference. They also clarified that the diesel fuel line that I'd now be receiving is ISO marine standard rubber hose and so suitable for all fuel length runs, even from the pump to the heater, so the copper pipe is no longer needed which will make the installation far easier. Top company, really nice and helpful - thank you, I will definitely use Mellor Online again. Waran.”

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Posted 5 months ago

“After researching various boat heaters, and suppliers, I purchased an Eberspacher marine heater kit from Mellor Online. The staff (especially Stuart) were always ready to provide advice, via both WhatsApp and phone. This was much appreciated as it gave me confidence in fitting the heater myself, something that I was initially finding rather daunting. Their help made the project enjoyably feasible.”

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Posted 5 months ago

“Had an issue with instructions however Stuart has rectified the situation. Overall very understanding and good communication what the call comes. Thanks”

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Posted 5 months ago

Hello, Lilian, thank you for your feedback. I'm sorry to hear you haven't been sent any instructions; I'm happy to email these to you or post them out. We pride ourselves in giving excellent after-sales, and I'm concerned no one called you back as we return each and every call. For the inconvenience and since you didn't receive any instructions, I'm happy to give you a 50% refund on the item you bought from us. Please get in touch, and I will arrange this for you.

Posted 5 months ago