3.08 Rating 12 Reviews
50% of reviewers recommend
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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"Goods not delivered. Tried to contact by phone on various days and times and always got an answer phone telling me to call again later. Tried via email using the online contact form and received no response. Shocking service."
Posted 12 hours ago
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"Took payment and never delivered order going to report them and contact my bank for refund. Tried to email and phone but no answer to emails and when I phoned voice recording saying no one can take your call and you can't leave a message."
Posted 2 days ago
"Thinking about buying from this company but was concerned that their payment page was not secure for my credit card details. Looked to find reviews and they are anything but positive. Most claim not to have received any delivery of any kind and no communication. When people try to contact them it goes to dead links or to a number that is never answered and has no way to leave a message. All in all it seems that many of the positive reviews on this site are likely to be by the owners as nobody seems to be receiving their items and are having to use their banks or credit card companies to retrieve a it does not appear to be forthcoming from the trading company. other reviews for this company are at this Trustpilot review site. I hope others like me found the time to review this company before placing an order....hopefully saved themselves a lot of time, money and bother"
Posted 2 weeks ago
"If they take your money and don't deliver or that, or is it not, THEFT? My experience: * I paid £65 for a blood pressure monitor 14 days ago: delivery promised in 2-5 days. * I had a confirmatory email with an order no. (but no product details, as are supplied by most online traders). * No delivery or communications since then, despite strenuous efforts on my part. * A dead 'contact us' link in this single email and other dead links on the website. * A website promising 'best online shop' 'convenience' 'excellent service' * A phone number with an always-on answerphone that does not accept a message and yet invites you to call back later to repeat the experience * A webform to 'contact us' which promises a response within 24hr. * No reply to any of a daily series of messages sent through this webform. MegaDepot and linked company Online Depot Ltd are owned by Mihir Solanki and Tushar Shah and are based in a unit on an industrial estate in Watford. How to interpret all this? These two may just have terrible interpersonal skills and customer service, or it may be worse - they may believe that lies and theft are acceptable behaviour. So, if you have yet to spend money at MegaDepot, count to 10 and seriously consider these facts BEFORE clicking 'OK'. And check Trustpilot too, where my negative review was one among loads of others with similar unhappy stories. Megadepot pays for hosting of these comments here, so you can be less certain of the independence of all of them."
Posted 4 months ago
"Horrendous service. Never replied to emails. Used an awful courier service called Hermes who were impossible to reach. No local depot to collect parcels. No contact details left on the card to rearrange delivery. All in all, a heinous experience and one which I would not wish to go through again."
Posted 9 months ago
"Very efficient"
Posted 9 months ago
"Allways good never had any problems with. them very pleasedkeep up the good work."
Posted 9 months ago
"Straightforward to order, order came complete and on time."
Posted 10 months ago
"Easy site well priced and reasonable delivery"
Posted 10 months ago
"The price of item was very competitive, packaging was good and delivery was fast-very happy thankyou!"
Posted 10 months ago
"Excellent service and delivery time"
Posted 10 months ago
"7 days since ordering and nothing received yet!"
Posted 10 months ago is rated 3.08 based on 12 reviews

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