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Me and My Glass Reviews

4.8 Rating 358 Reviews

96 %

of reviewers recommend Me and My Glass

Company Reviews

4.8

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0330 043 6803

Email:

admin@meandmyglass.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Me and My Glass for a replacement patio table top. The website was easy to use, with confirmation of my order details. The glass was delivered at the early end of the estimate by a specialist fragile goods handler. John kept me informed from start to finish. The final product looks great.”

Helpful Report

Posted 10 months ago

“Yes order a replacement log burner glass sent you money and then receive a message saying you need template! Sent template and measurements again only to be sent another message that you wanted it in mm and that it would cost £45 more!! Also why couldn’t you change the measurement from cm to mm you also had the template!! Absolutely disgusting dishonest service, please return the money paid to MR Wiltshire the glass was ordered for his sister mr Ann Bayliss”

Posted 4 hours ago

“Amazing really happy with the quality and the delivery time 👍🏽”

Posted 8 hours ago

“Simple website, quick delivery and very securely packaged”

Posted 14 hours ago

“Helpful website effective delivery nice glass.”

Posted 1 day ago

“Very quick turnaround and may I say I think you could possibly drop the packaging from a block of flats, exceptional service”

Posted 3 days ago

“Absolute fraudsters, do not touch this company with a barge pole!!! Placed an order, Jan 28th, told it would arrive in 4-6 weeks, premade stock item, 7 weeks later nothing had been delivered, I emailed the company as they have no phone number to speak to an adviser, to be advised by the MD, John, that his team had said the adhesive for the splashback would show through the glass did I want holes for screws. I said no could I please cancel my order and get a refund, no response now from any emails and its 10 weeks down the line and John is ghosting me.”

Posted 5 days ago

“Easy to order, really good delivery and extremely well packaged. Thank you Me and My Glass, I'm no longer in the dog house for cracking the log burner glass panel!! 😂”

Posted 1 week ago

“Great service, easy transaction, glass fitted perfectly, quick, well packaged delivery, would highly recommend this company”

Posted 2 weeks ago

“Very helpful company and quick service Also we brought stove glass which they sent a easy and informative email how to and install”

Posted 2 weeks ago

“Really well packaged, Thank you for a prompt service and delivery.”

Posted 3 weeks ago

“Great product quick delivery. Thank you.”

Posted 3 weeks ago

“Brilliant fast service , definitely will buy again from here , glass is perfect for my log burner doors and a good price , packaged well and fast delivery, highly recommend”

Posted 3 weeks ago

“Well priced quick service answered all queries in good timeframe . Thanks.”

Posted 3 weeks ago

“Very poor customer service! There is no phone number to contact them. I ordered glass on a Sunday afternoon and rope and glue and realised 10 minutes later that the rope and glue were not needed and I needed ceramic paper instead. I sent them a message on their website and over 24 hours later I got this message back from them “ Thanks for your email. Sorry but this has already been dispatched. Kind regards, John” So I have got rope and glue which is no use to me whatsoever.”

Posted 4 weeks ago

“Excellent speedy service and extremely well packaged.”

Posted 4 weeks ago

“Hi, I ordered glass for my wood burner and later read some of the negative reviews. I had no issues whatsoever. The glass was exactly as I ordered it and on time. Perfectly packaged. Well done. Thank you”

Posted 4 weeks ago

“The piece of glass for a woodburner was exactly as ordered, came well and safely packaged alongside the rope and glue. Having stuck in the rope and bought four new glass clips (the old ones had shredded heads and needed to be removed) the stage was set. I even remembered to put a folded towel under the door in case the glass slipped when I started to replace the glass. The glass slipped and landed on the towel safely. It then fell back against the door and shattered at the top instead. Back onto the website to order another replacement; I am sure it would have been perfect if I wasn't such a clutz!”

Posted 4 weeks ago

“Very good service and I was impressed on the way they packed the glass for posting”

Posted 1 month ago

“V Good quality product and came very quickly. Postage was quite pricey”

Posted 1 month ago

“Ordered cut to size glass. It came promptly and for a very reasonable price.”

Posted 1 month ago

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Me and My Glass is rated 4.8 based on 358 reviews