“MBM helped us a great deal when renting our house with them. They kept us up-to-date as well as answering any questions we had/still have. Everyone is friendly and willing to help you even if it's something silly like making the cooker work!”
“We've now been renting a house from MBM for over a year and from the initial viewing to a problem with the heating last week they've been great! While completing the application and getting the right information for them the lady was always really helpful and friendly, even after my 20th question! Since moving in we've always had the same person to contact if we have a problem, and she is happy to communicate with us via email which we find much easier. Any issues are always resolved really quickly. I wouldn't hesitate to recommend MBM.”
“Having been a past tenant of MBM's it was great to see the same faces, it made the potentially stressful process more pleasant. Our property managers are friendly, approachable, responsive and do what they committed, a lost art in property management in my experience. Continue to be a happy customer. Thanks!”
“Thank you for having secured reliable, quality tenants for our property for the last thirteen years. Always very prompt and professional in resolving any issues. We have always found you to be very fair and hopefully our tenants feel likewise.”
“I do not live in the Derby area and therefore, require an Agent that is reliable and professional. I have used MBM as my management agent for more than one property over many years and I find they provide a friendly but professional service, they communicate well with the Landlord and have always found excellent tenants for my properties. I would not hesitate to recommend MBM to anybody.”
“Our property Manager has been always informed us of any issues and we have been very satisfied with the service provided both by MBM staff and of the contractors. Keep up the good work.”
“We had spotted a suitable house for rent on Right Move. A telephone call to your office prompted a very "happy-sounding" young lady (she sounded young and it was too early in the morning for the happiness to be alcohol-fuelled !!!!!) to immediately offer us a viewing appointment. We were met at the address by, again a friendly and efficient young man (well, he was young when compared to us !!!), On registering our interest in the house at your office, everything has moved along very speedily. I think this is perhaps the outstanding feature of our experience so far...speed.”
“I have been impressed so far with the responsiveness of the team. I was worried as my original tenant handed in his notice to leave just two weeks before Christmas yet somehow the MBM team managed to find a new tenant to move in just a week later (right before Christmas) so I was not left having to cover any mortgage payments. Whenever I speak to the team they are very helpful.”
“Never had any issues, acted very quick when 1st moving into property, only dealt with Kerri Palmer she is fantastic no matter what the problem was always acted quickly for us. very understanding. Thanks Kerri for all your help!!!l”
“MBM Property has been trading as independent property specialists since 1996. You can be assured that you will receive a professional and competent service. I also satisfied with its services.”
“brilliant!!! we rented for 3 years from MBM couldn't fault them at all. any problems were dealt with quickly would have an answer within 24 hours, very understanding when came to inspections, were friendly when came round, all maintenance issues were dealt with quickly never left long until repaired. couldn't recommend enough!!!”
“I love MBM the amenities are well maintained but the condos are showing their age. Room A420 Has good furniture except the twin beds.But everything felt damp and smelled musky.”
“We moved to live in France and left our UK house for rental in the capable hands of MBM. We received good advice from them and had virtually full rental take-up for nearly 9 years. House now sold so we had to part company with MBM, but would wholeheartedly recommend them.”
“After being dissatisfied with my previous letting agents, I contacted most letting agents in Derby. Only MBM offered the level of service, professionalism and transparency with future fees that I was looking for. I highly recommend them!”
