MB Brent Park Reviews

3.0 Rating 31 Reviews
52 %
of reviewers recommend MB Brent Park
3.0
Based on 31 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read MB Brent Park Reviews
Visit Website

Phone:

020 84515444

Email:

info@mbbrentpark.co.uk

Location:

Unit 1 CENTRAL BUSINESS CENTRE,GREAT CENTRAL WAY,
London
NW10 0UR

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MB Brent Park 1 star review on 15th February 2022
George
MB Brent Park 1 star review on 15th February 2022
George
MB Brent Park 1 star review on 15th February 2022
George
MB Brent Park 1 star review on 15th February 2022
George
MB Brent Park 5 star review on 12th September 2021
Daniel
Anonymous
Anonymous  // 01/01/2019
Excellent experience, loads of supercars in stock to browse. Overall extremely happy with the experience I will recommend.
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Posted 1 year ago
Best customer services Jacob assisted me very well and very good customer service all there cars are trustworthy and clean
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Posted 2 years ago
Quality of the cars and the customer service was top notch would really recommend this place for anyone looking for a merc
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Posted 2 years ago
I picked up my 2018 on January 19 2021 ,initially thought fantastic service but after the long drive home to Edinburgh from London I opened the bonnet to find oil level low,brake fluid very low,coolant level low,engine full of dead leaves and cob webs ,and a part missing from the wheel mount bolt on the drivers side,told if want it all checked to return back to london,as in terms and conditions they do not service cars unless due,I had to pay for mot,pay for new log book ,now I find my rear window heating isn't working even after replacing the fuse,I email today to say I'm told car has 3 month warranty and shock horror that's not covered, I paid over 20k for this car and everything is read the terms and conditions even having to pay an extra £500 because I had finance outside of these .I am now at my wits end and now emailing consumer office on car dealers with a copy of all emails They will say this account is fraud but I have every email if needed
MB Brent Park 1 star review on 15th February 2022 MB Brent Park 1 star review on 15th February 2022 MB Brent Park 1 star review on 15th February 2022 MB Brent Park 1 star review on 15th February 2022
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Posted 2 years ago
Excellent customer service from Adam Really happy to help me buy my new E class
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Posted 2 years ago
Sadly cannot give zero stars. Majority of the positive reviews are fake, these are a bunch of cowboys, who after sweet talking and taking your money, do very little after sales care. I have put off many of my friends and colleagues from buying from these cowboys thank All-ah. Hopefully they'll all rot in he-ll.
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Posted 2 years ago
Helped me with my purchase. Helpful staff.
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Posted 2 years ago
Zulfi is hands down the best salesman I’ve ever come across and he didn’t even sell me a car. I attended the branch with a friend as he was buying a car. From the moment we arrived his energy was amazing made us feel at home even though we are Brummies. If you haven’t bought from him yet, buy one, just for the experience. And on that note I think I’ll take my own advice. Great company and great staff!
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Posted 2 years ago
Do not buy car from here really disappointed. Brought Mercedes C class just over two month ago , the car was fantastic I thought and then I washed it and the lacker started to come away from the body. Spoke to the dealership and they don’t want to know or will they help . Really poor I think when your spending 11k on car that’s only 6 years old
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Posted 2 years ago
Excellent customer service from Adam. He helped me to buy my first car after searching for a very long time and was very patient with the me as I had to pass my driving test.
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Posted 2 years ago
I do not recommend this car company because when you want to exchange it says that the hpi verification system does not work and you stop the deposit that you will not give back if nh suits the car you want to exchange or it gives you a very low price.
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Posted 2 years ago
I do not recommend this car company because when you want to exchange it says that the hpi verification system does not work and you stop the deposit that you will not give back if nh suits the car you want to exchange or it gives you a very low price.
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Posted 2 years ago
I do not recommend this car company because when you want to exchange it says that the hpi verification system does not work and she's stop the deposit that you will not give back if the car you want to exchange she's don't like it gives you a very low price.
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Posted 2 years ago
The best cars! Thank you for everything!
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Posted 2 years ago
The service was excellent and very quick, no waiting around! Very happy with my purchase and they made the experience more joyful. I really recommend them as one of their existing customers!
MB Brent Park 5 star review on 12th September 2021
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Posted 2 years ago
Bought GLE mercedes benz a week ago Jacob was amazing Helped with all questions and I would be buying again from these guys. Excellent customer care and service. Honest with all our questions.
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Posted 2 years ago
I bought a car from there over a month ago and it took the guy ages to return my deposit. Had to ring several times and leave messages and all those times he never called back. Now I’m having problems with the car. I took it to Mercedes and one of the tyres needed to be changed and some other work needs to be done to the car. I’ve bought second hand cars before from Mercedes and this time I decided to go somewhere different....big mistake and never again.
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Posted 3 years ago
Hi bought a Mercedes c class 18 plate on 20th feb 2021 very helpful and very nice these guys are I got a good part exchange so in few years I will be returning to MB BRENT PARK thanks again
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Posted 3 years ago
Fantastic customer service from Adam Helped me find the right car for my son and was very straight forward with his answers. Highly recommend
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Posted 3 years ago
Please avoid these negative reviews. I was very hesitant due to the feedback people have left regarding this company but after paying them a visit I’ve come to realise people tend to bite off more than what they can chew in other words this dealership went out their way to put a smile on my daughters face as I bought her a car from MB for her birthday. They managed to deliver the car the same day we purchased it. They even stopped at a local car wash to get the car cleaned after a 120 miles drive to us. All I can say is I genuinely appreciate the service we were provided and hope to see the friendly staff once again when I’m ready to purchase another car. Thank you MB BRENT PARK
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Posted 3 years ago
MB Brent Park is rated 3.0 based on 31 reviews