Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,040 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with how quick the item was dealt with excellent service”

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Posted 4 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Would definitely use Mazuma mobile again. The website was easy to navigate & the whole process simple & straightforward. Payment for 2 iPads was in my bank account within 3 days of posting. Very pleased.”

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Posted 4 years ago

Good afternoon Sue, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“I spoke to a lovely woman who’s name I sadly didn’t get , she was brilliant a credit to your company”

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Posted 4 years ago

Good afternoon Paul, Thank you for your review. We really appreciate your positive comments. We can see who you spoke with so we will be sure to pass on the message for you, Kind regards Mazuma

Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

Good afternoon Tegan, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very fast process, would highly recommend”

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Posted 4 years ago

Good afternoon Angela, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“I am so happy with the service I received from Mazuma. It was so easy to do. I sent my phone off on Tuesday and the money was in my account by Saturday! Would definitely use again.”

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Posted 4 years ago

Good afternoon Danielle, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Very efficient service, will not hesitate to use Mazuma again should the need arise.”

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Posted 4 years ago

Good afternoon Martyn, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very impressed with Mazuma’s service and quick turn around, I will be highly recommending them and using them again if needs be.”

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Posted 4 years ago

Good afternoon Hollie, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“great service , vary easy to do excellent”

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Posted 4 years ago

Good afternoon Michael, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great service”

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Posted 4 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Easy to use and quick payment into my account.”

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Posted 4 years ago

Good afternoon Karen, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“My iPhone was expensive so I was delighted to learn that I could recoup some of the cost by trading in my old phone and get an excellent price-considerably more than Apple themselves offered as a trade-in. Mazuma Mobile was recommended by the salesperson of my telephone network.Dealing with Mazuma Mobile is very straightforward and efficient. The instructions are very easy to follow and printing out the prepaid postage label meant that there was no cost involved. I got an email as soon as my phone arrived and the promised cash was in my bank account within a couple of days.I thoroughly recommend Mazuma Mobile to anybody with a phone to trade in.”

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Posted 4 years ago

Good afternoon Gail, Thank you so much for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. We hope that you come back to us again in the future, Kind regards Mazuma

Posted 4 years ago

“Thank you for solving all my problems with an iPhone 6 Plus that was slowly on firing up and crashed sometimes on safari. It was stressing me out quite a bit and I was very pleased that you would accept the sell order and you paid me very promptly upon receipt. I was impressed with the dpd drop and go service and then the text and email to say it had been sent to you and confirmation of the handsets safe arrival. Thank you for paying so swiftly and setting my mind at ease. I’m putting the money towards a different handset, maybe an Oppo :) Thank you Mazuma”

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Posted 4 years ago

Good afternoon Emily, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“So quick and easy to sell my old tech with fast turnaround, hassle free.”

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Posted 4 years ago

Good afternoon Paul, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Received money quickly. Excellent service”

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Posted 4 years ago

Good afternoon Kirsty, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent communication from start to finish”

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Posted 4 years ago

Good afternoon Keith, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy and prompt.”

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Posted 4 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Sold old broken IPhone. Posted in the morning. Money in my account the next day.”

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Posted 4 years ago

Good afternoon Kevin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very easy process from initial contact to money paid into account.”

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Posted 4 years ago

Good afternoon Alan, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“They were struggling with extra large delivery yet they still managed to work through and do exactly what they said a same day payment Thanks you for that”

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Posted 4 years ago

Good afternoon Sharon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,040 reviews